Jimmy John's

14 University Ave NE, Minneapolis
(612) 378-7827

Recent Reviews

Sort by
Aaron Schwartz

After paying in cash the person who took my money maid my sandwich with ought washing their hand or changing their gloves.

This place seems like a health hazard.

Charles

Not sure how you miss the big “No lettuce” there but ok. Also forgot the crispy onions ?

Atmosphere: 2

Food: 1

Service: 2

Dean Badgley

Same kinda thing as the other reviews. You can walk in during a busy time and people are just sitting around talking. Most of the JJ stores in the general area suffer from this. Just speculation but I’ve a feeling this is because the franchise owners treat employees horrendously. Both locations by UMN are terrible. And this one is the cherry on top.

Z

Food and restaurant is fine, service is just not there unfortunately. Nearly never greeted with a smile or hello, usually just a blank stare when you walk up to the counter. I stopped going to Noodles and Co across the street for the same reason, which brought me to coming here instead. It's not a great experience getting food somewhere that makes you feel like you're being an inconvenience for coming in.

Atmosphere: 3

Food: 4

Service: 2

Shoyna Greaves

I have given this location 3 or 4 chances... three too many if you ask me. First issue- they lock the doors during business hours and claim to be out of so many things and "not taking orders" for walk-in customers, although you can see them fulfilling online orders and making sandwiches. Second issue- when they are out of ingredients, they don't notify the customer and instead just make the sandwich (minus what they're out of) and hand it to you (like they did tonight). I ordered a Vito and got a turkey sub. The Vito doesn't even have turkey. Third issue- the customer service sucks. The employees don't acknowledge you when you walk in and when they are taking your order, you can tell they either hate their job or life itself. Fourth issue- when they aren't doing anything, expect to see someone on their phone and the other employee with their feet up on one of the dining room tables or chairs. Fifth issue- the dining room is disgusting! The employees don't clean regularly. There is often food all over the tables and floors. Who is the manager of this location? They should be ashamed of themselves. Go to another location, trust me!

Atmosphere: 1

Food: 1

Service: 1

Dre Dha Rappa

They nice people but they never have a driver which doesn’t make any sense. I’ve literally been trying to order for days

Atmosphere: 1

Food: 2

Service: 1

Henry Johnson

Max and Simone were the best got me in and out and was very very helpful ...I appreciate there

Atmosphere: 5

Food: 5

Service: 5

Ehrnai Monet

Great service from Viví!! Very kind and patient! 10/10 would recommend!!

Atmosphere: 5

Food: 5

Service: 5

Quinn Avery

Great service from Viví!! Very kind and patient! 10/10 would recommend!!

Atmosphere: 5

Food: 5

Service: 5

Ayana Benti

Top 10, great services. Was in and out in like 2 mins. And shoutout to

Atmosphere: 5

Food: 5

Service: 5

rain nelson

the service was great , when we walked in the system was down but the cashier still happily made our order and then rang us up once it was back up. thank you ! :)

Atmosphere: 5

Food: 5

Service: 5

Nicole

Excellent service, not only was our order quickly and correctly prepared (not a given at other places) they saved my debit card when I absent mindedly dropped it while filling a root beer.

Atmosphere: 5

Food: 4

Service: 5

Nihal Bhakta

Good sandwich, good service.

Jesse Simmons

Good service

R House

I don't get the bad reviews. I've been ordering delivery and in store from this location for a year now and I've never had any issues. It's SANDWICHES, people. Calm the hell down.

Atmosphere: 5

Food: 5

Service: 5

Loading...