Very disappointing experience. I placed a large order and one of the employees got upset and insulted me because the order was big. This is unacceptable customer service. Customers should be treated with respect regardless of the order size. I hope the management takes this seriously and trains their staff to behave professionally.
Mexican Steve
It has become extremely clear since new management took over this establishment a few months ago. The staff have become rude and disrespectful to customers. I used to come to this particular location because the workers were kind and I always got hot fresh food that was correct. The manager on duty today was extremely rude to me for no reason. And if you go back and read other reviews as of recently, you'll see the same pattern. Do better McDonald's. Is anybody even reading these reviews?
Atmosphere: 1
Food: 1
Service: 1
Mandy Bruckelmyer
Waited in mobile order spot for 25 mins I had to go thru drive thru and ask them why it taking so long and he said sorry its here I got it drive back over there n I’ll bring it to you. Anyways it taste like the food sat there for 20 mins it was cold and so old I’m never coming back so gross. It’s a suppose to be FAST food place
Jonathan Gilbertson
The drive thru staff is consistently fast and our orders are correct everytime! You can't ask for more than that out of a McDonald's other than lowering their prices across the board at all McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Ahmed Mohamed Elsayed
I am writing to report a very upsetting and unacceptable experience that happened on 17/02 at your McDonald’s location.
I placed an order and took it home. After arriving home, I discovered that the order was completely wrong. Because of your staff’s mistake, I was forced to return to the restaurant again in cold weather.
When I came back to explain the issue, instead of apologizing and fixing the mistake professionally, your employees treated me with extreme disrespect. They spoke to me in a rude manner and used inappropriate language. This behavior is absolutely unacceptable and does not reflect the standards expected from a global company like McDonald’s.
I clearly asked for my correct order to be prepared and replaced immediately. I should not have had to argue or defend myself over a mistake that was not mine. The way I was treated was humiliating and unprofessional.
This situation needs to be taken seriously. I expect accountability for this behavior and appropriate action to be taken. I also expect compensation for the inconvenience, wasted time, and disrespectful treatment I experienced.
I am waiting for a prompt response regarding this matter.
tashi Tashi
I bought 2 burgers and fries and chicken nuggets for my kids and they forgot one cheeseburger. I only called to let them nicely and see if they could deliver it to us because it's late we like like 15 minutes away. My kids are hungry and they asked for McDonald's a week ago and so I called. This guy was very rude and we did NOT get a apology. They have disappointed us and he had a attitude about it. Very disappointing also he was petty and he showed a very bad image to this place so dont go to this location.😕
Atmosphere: 1
Food: 1
Service: 1
Rad C
It's a decent McDonald's.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Cheeseburger
Aleksandr Kuznetsov
Very angry first cashier😠 14.11.25 3:30pm
Atmosphere: 2
Food: 5
Service: 1
Bill Kaczmarczyk
The place was dirtiest McDonald's I ever seen table tops and floor never go there again
Monopoly game pieces we re not on my egg sausage mc muffins fyi mcdonalds are taking them off d8scuntinuing them early before promo is finished saying it was a possative promotion
JPN JPN
I saw AfricanAmerican smoking vape inside McDonald when he walk in back room which I have no pic And manager cigs in the hand inside McDonald I had videos when he screaming at us so I have pictures . White guy who is managers here screaming at customers says “I’m going to call police “ . Other AfricanAmerican have bad attitude. I had bad experience here. One day this place might get worse and be on the news I hope McDonald fix this matters before someone gets hurt.
What happened on Oct 19, 2025 after evening .
I walked in alone and used screen to order food and I paid . And there’s no receipt so I went to employee and said excuse me but he saw me ignored and other customers called employees for me . And AfricanAmerican came over and had bad attitude and loudly said “what? “ I felt uncomfortable that time so I decided to talk with manager so i thought I feel comfortable for asking receipt, and i explained how AfricanAmerican made me uncomfortable and white guy who is manager he had an terrible attitude saying that “whatever “ and trying to walk away already and I said if I have no receipt I don’t know what is order number is . But he walked away and ignored and start yelling at me . So I called my husband from parking lot outside and he was nice and saying can I talk with you but manager already screaming and yelling at my husband saying he will call police on us and my husband who just showed up nicely never got to spoke with employees .. and African American same time telling us to leave or if you not ordering food . same time AfricanAmerican who was rude earlier he changed his attitude in good way and gave me receipts and we got food . this place is mess and employees and managers are mess . I feel like someone will get hurts in future if McDonald doesn’t fix this mess. I’m waiting for feedback from McDonald . I saw some customers taking videos of this situation I hope it’s going to Social Media so everyone can see how mess is employees and managers. Also they don’t wanna give away their name . But McDonald said they have to give away their name when customers are asking for employees name. I’ll update this post ones I get feedback from McDonald.
Also this knowledge i hope will help you . Health department. You can report a restaurant employee yelling at you by contacting the restaurant's corporate office, leaving a review on platforms like Yelp or Google or social media, or filing a complaint with a local consumer protection office or the Better Business Bureau (BBB). For corporate chains, look for their customer service contact information on their website. Also McDonald district managers but it depends on restaurants if customers ask employees for phone numbers of district manager they have to give to customers. again it depends on restaurant.
Service: 1
blake yeager
the black guy with the neck tattoo was very sweet and helpful
Atmosphere: 5
Food: 5
Service: 5
Segundo Montero
It was a Monday morning in self-service and I had to pay well the girl who attended me called me stupid just because I parked my car a little far away, she shouldn't have told me that because she is supposed to treat customers well.
Food: 2
Amelia
Probably one of the most garbage McDonald's I've ever been to. I ordered a big Mac meal and nuggets. I got soggy fries 1 of the 2 nuggets I ordered and no big Mac in sight. Why did we push for food workers to get higher wages if they can't even show our orders the smallest courtesy? Your job isn't hard but everyone deserves a livable wage. That doesn't mean you can just treat us like we aren't paying customers. Just trash
Good customer service
Atmosphere: 5
Food: 5
Service: 5
Very disappointing experience. I placed a large order and one of the employees got upset and insulted me because the order was big. This is unacceptable customer service. Customers should be treated with respect regardless of the order size. I hope the management takes this seriously and trains their staff to behave professionally.
It has become extremely clear since new management took over this establishment a few months ago. The staff have become rude and disrespectful to customers. I used to come to this particular location because the workers were kind and I always got hot fresh food that was correct. The manager on duty today was extremely rude to me for no reason. And if you go back and read other reviews as of recently, you'll see the same pattern. Do better McDonald's. Is anybody even reading these reviews?
Atmosphere: 1
Food: 1
Service: 1
Waited in mobile order spot for 25 mins I had to go thru drive thru and ask them why it taking so long and he said sorry its here I got it drive back over there n I’ll bring it to you. Anyways it taste like the food sat there for 20 mins it was cold and so old I’m never coming back so gross. It’s a suppose to be FAST food place
The drive thru staff is consistently fast and our orders are correct everytime! You can't ask for more than that out of a McDonald's other than lowering their prices across the board at all McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
I am writing to report a very upsetting and unacceptable experience that happened on 17/02 at your McDonald’s location.
I placed an order and took it home. After arriving home, I discovered that the order was completely wrong. Because of your staff’s mistake, I was forced to return to the restaurant again in cold weather.
When I came back to explain the issue, instead of apologizing and fixing the mistake professionally, your employees treated me with extreme disrespect. They spoke to me in a rude manner and used inappropriate language. This behavior is absolutely unacceptable and does not reflect the standards expected from a global company like McDonald’s.
I clearly asked for my correct order to be prepared and replaced immediately. I should not have had to argue or defend myself over a mistake that was not mine. The way I was treated was humiliating and unprofessional.
This situation needs to be taken seriously. I expect accountability for this behavior and appropriate action to be taken. I also expect compensation for the inconvenience, wasted time, and disrespectful treatment I experienced.
I am waiting for a prompt response regarding this matter.
I bought 2 burgers and fries and chicken nuggets for my kids and they forgot one cheeseburger. I only called to let them nicely and see if they could deliver it to us because it's late we like like 15 minutes away. My kids are hungry and they asked for McDonald's a week ago and so I called. This guy was very rude and we did NOT get a apology. They have disappointed us and he had a attitude about it. Very disappointing also he was petty and he showed a very bad image to this place so dont go to this location.😕
Atmosphere: 1
Food: 1
Service: 1
It's a decent McDonald's.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Cheeseburger
Very angry first cashier😠 14.11.25 3:30pm
Atmosphere: 2
Food: 5
Service: 1
The place was dirtiest McDonald's I ever seen table tops and floor never go there again
Restaurantji Recommends
Monopoly game pieces we re not on my egg sausage mc muffins fyi mcdonalds are taking them off d8scuntinuing them early before promo is finished saying it was a possative promotion
I saw AfricanAmerican smoking vape inside McDonald when he walk in back room which I have no pic And manager cigs in the hand inside McDonald I had videos when he screaming at us so I have pictures .
White guy who is managers here screaming at customers says “I’m going to call police “ .
Other AfricanAmerican have bad attitude.
I had bad experience here.
One day this place might get worse and be on the news I hope McDonald fix this matters before someone gets hurt.
What happened on Oct 19, 2025 after evening .
I walked in alone and used screen to order food and I paid . And there’s no receipt so I went to employee and said excuse me but he saw me ignored and other customers called employees for me . And AfricanAmerican came over and had bad attitude and loudly said “what? “ I felt uncomfortable that time so I decided to talk with manager so i thought I feel comfortable for asking receipt, and i explained how AfricanAmerican made me uncomfortable and white guy who is manager he had an terrible attitude saying that “whatever “ and trying to walk away already and I said if I have no receipt I don’t know what is order number is . But he walked away and ignored and start yelling at me . So I called my husband from parking lot outside and he was nice and saying can I talk with you but manager already screaming and yelling at my husband saying he will call police on us and my husband who just showed up nicely never got to spoke with employees .. and African American same time telling us to leave or if you not ordering food .
same time AfricanAmerican who was rude earlier he changed his attitude in good way and gave me receipts and we got food .
this place is mess and employees and managers are mess . I feel like someone will get hurts in future if McDonald doesn’t fix this mess.
I’m waiting for feedback from McDonald .
I saw some customers taking videos of this situation I hope it’s going to Social Media so everyone can see how mess is employees and managers.
Also they don’t wanna give away their name . But McDonald said they have to give away their name when customers are asking for employees name.
I’ll update this post ones I get feedback from McDonald.
Also this knowledge i hope will help you . Health department.
You can report a restaurant employee yelling at you by contacting the restaurant's corporate office, leaving a review on platforms like Yelp or Google or social media, or filing a complaint with a local consumer protection office or the Better Business Bureau (BBB). For corporate chains, look for their customer service contact information on their website.
Also McDonald district managers but it depends on restaurants if customers ask employees for phone numbers of district manager they have to give to customers. again it depends on restaurant.
Service: 1
the black guy with the neck tattoo was very sweet and helpful
Atmosphere: 5
Food: 5
Service: 5
It was a Monday morning in self-service and I had to pay well the girl who attended me called me stupid just because I parked my car a little far away, she shouldn't have told me that because she is supposed to treat customers well.
Food: 2
Probably one of the most garbage McDonald's I've ever been to. I ordered a big Mac meal and nuggets. I got soggy fries 1 of the 2 nuggets I ordered and no big Mac in sight. Why did we push for food workers to get higher wages if they can't even show our orders the smallest courtesy? Your job isn't hard but everyone deserves a livable wage. That doesn't mean you can just treat us like we aren't paying customers. Just trash
Atmosphere: 1
Food: 1
Service: 1
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