Recommended dishes: Turducken Sandwich, Mediterranean Salad, Mama
Jessica Smith
Manager was appropriately adequate in dealing with inadequate employees who were both rude and inconsiderate by giving a a refund. The first employee had headphones in while taking our order and barked at us and was being rude in general. Then after my husband gave a generous tip our family sat down. All sandwiches were cut and orderly except for mine. It was a grotesque mess. I went up to the counter and politely expressed my displeasure. To which the second employee told me and I quote "I don't care". I told it back to her with a disgusted look on my face in disbelief and asked if that was appropriate considering the tip that was given. She and the other employee insulted me and laughed at my husband. The manager came out told the first employee to go to the back and the other was told to be quiet. The manager handled it most promptly and professionally. I could tell the manager was embarrassed by the whole thing. We thanked her for the professionalism I hope the employees find jobs that suit them better because this was completely unfair to put the manager in that position.Yes, I would like to make contact if there was an actual email or phone number left. Instead I wish you the best with corporate.
Rosemary Xiong
Worst service, don't even deserve one star. Paid for my food for pick up, was told an additional 20 minutes wait when arrived at scheduled pick up time, and ask for a refund and was told to wait 5-7 business day. It has been more than 5-7 business day and no refund have been made. Won't be going back anytime soon unless I want Potbelly to steal from me again.
Matt
Quick, clean, and friendly. Hot sandwiches made to order. Soups and shakes as well.
Rosy Sánchez
Like they said: " Good vibes, great sandwiches" and cookies too!! Costumer service in this location is exceptional.
Mara
Great staff, always friendly, polite, and fast. A great experience for a quick bite during lunch. Their Mediterranean is great.
Jax Fraz
Really good food and AMAZING service!! I will definitely be ordering from them again. Thank you Rand Tower PotBelly!
Collin Jorgenson
Tried to get food at 3 they were already closed
Julia Gould
one of the best spots of its kind in the area. food is similar to a cafe in portland i liked.
Lisa Kelber
Clean and well kept up, and they have diet dr. Pepper!
Amazing service and I even got a free cookie with my meal
Susan Carlson Morin
Put chicken in the chicken enchilada soup. This was my first, and last, purchase from the Potbelly Sandwich Shop.
Susan Carlson Morin
Put chicken in the chicken enchilada soup. This was my first, and last, purchase from the Potbelly Sandwich Shop.
There were two smaller than bite-sized pieces of chicken in my bowl of chicken enchilada soup.
Or perhaps enchilada without chicken soup is more accurate.
Absolutely delicious sandwiches soups shakes baked goods, salads ,amazing bread phenomenal ingredients, breakfast sandwiches as well, high-quality highly recommended
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turducken Sandwich, Mediterranean Salad, Mama
Manager was appropriately adequate in dealing with inadequate employees who were both rude and inconsiderate by giving a a refund. The first employee had headphones in while taking our order and barked at us and was being rude in general. Then after my husband gave a generous tip our family sat down. All sandwiches were cut and orderly except for mine. It was a grotesque mess. I went up to the counter and politely expressed my displeasure. To which the second employee told me and I quote "I don't care". I told it back to her with a disgusted look on my face in disbelief and asked if that was appropriate considering the tip that was given. She and the other employee insulted me and laughed at my husband. The manager came out told the first employee to go to the back and the other was told to be quiet. The manager handled it most promptly and professionally. I could tell the manager was embarrassed by the whole thing. We thanked her for the professionalism I hope the employees find jobs that suit them better because this was completely unfair to put the manager in that position.Yes, I would like to make contact if there was an actual email or phone number left. Instead I wish you the best with corporate.
Worst service, don't even deserve one star. Paid for my food for pick up, was told an additional 20 minutes wait when arrived at scheduled pick up time, and ask for a refund and was told to wait 5-7 business day. It has been more than 5-7 business day and no refund have been made. Won't be going back anytime soon unless I want Potbelly to steal from me again.
Quick, clean, and friendly. Hot sandwiches made to order. Soups and shakes as well.
Like they said: " Good vibes, great sandwiches" and cookies too!! Costumer service in this location is exceptional.
Great staff, always friendly, polite, and fast. A great experience for a quick bite during lunch. Their Mediterranean is great.
Really good food and AMAZING service!! I will definitely be ordering from them again. Thank you Rand Tower PotBelly!
Tried to get food at 3 they were already closed
one of the best spots of its kind in the area. food is similar to a cafe in portland i liked.
Clean and well kept up, and they have diet dr. Pepper!
Restaurantji Recommends
Food was great and so was the Customer Service!
Great fast-sandwich option!
Amazing service and I even got a free cookie with my meal
Put chicken in the chicken enchilada soup. This was my first, and last, purchase from the Potbelly Sandwich Shop.
Put chicken in the chicken enchilada soup. This was my first, and last, purchase from the Potbelly Sandwich Shop. There were two smaller than bite-sized pieces of chicken in my bowl of chicken enchilada soup. Or perhaps enchilada without chicken soup is more accurate.