Sanag Restaurant

Masha allaah was amezing and yummy food i loved

Atmosphere: 5

Food: 5

Service: 5

Best somali food in the Twin Cities

Very impressed with cleanliness of restaurant, quality of the food (rice with goat meat we had) and professionalism of the servers. We came from Atlanta / other Minnesota areas and were glad to find this spot to try Somali dish! well done.

Atmosphere: 5

Food: 5

Service: 5

Food is good but the staff is horrible except the one lady at the front. When you walk in and seay yourself, they don’t take your order. You have to basically beg for a waiter.

I found my spaghetti order mixed with other foods that was probablycooked in the same area,other than that their service was cool.

Despite traveling nearly half an hour to dine at this restaurant, I regret to report one of the most disappointing restaurant experiences I have encountered. Upon arrival, the ambiance was immediately compromised by a pervasive and unpleasant odor, which detracted significantly from the comfort of the setting.

To their credit, the hanith meat was tender and flavorful, demonstrating culinary potential. However, this was overshadowed by a markedly substandard level of customer service that fell well below industry expectations. A courteous request for a basic prayer accommodation was entirely disregarded, and staff members appeared inattentive and disengaged throughout.

When I politely asked for a visibly soiled table to be cleaned, the server declined and instead instructed me to move to another table, an approach that came across as dismissive and unprofessional.

Overall, the experience was characterized by a lack of courtesy, attentiveness, and fundamental hospitality. I strongly encourage the restaurant’s management to address these concerns to ensure a more respectful and welcoming environment for future customers.

Atmosphere: 1

Food: 5

Service: 1

I wouldn't recommend it

Atmosphere: 1

Food: 1

Service: 1

If there were an option for zero stars, I would give it. I went here with my family, and my son, who is severely allergic to all nuts, ordered the Alfredo pasta with chicken. The menu made no mention of nuts or any allergy warnings. As soon as he took a bite, he had a severe allergic reaction.
We always ask about ingredients when eating out, but the staff ignored our questions, and the waiters denied that any nuts were used in the dish. When the owner/chef came out, instead of helping, he had the audacity to blamed us for “maybe doing something else.” After repeated requests to see the ingredients, he finally showed me a sauce he adds that contained almonds — yet this was never disclosed on the menu.
This lack of transparency and concern is dangerous. Anyone with nut allergies, please proceed with extreme caution.

Service: 1

Great staff, specially Adnan. Thank you Adnan for your great host. Food is a top notch here, highly recommend it to everyone.

Atmosphere: 5

Food: 5

Service: 5

Unfortunately, my experience here was very bad. They overcharge you. The parking is terrible. The service is very bad. You sit there for 20 minutes.

The food was delicious and the meat, soup and rice. The prices are good as well. I'm Yemeni and I felt as if this was authentic Yemeni food... it was that good! Will definitely visit again.

Atmosphere: 5

Food: 5

Service: 5

Best place I ever been they’re so good friendly service 10/10 delicious food

Atmosphere: 5

Food: 5

Service: 5

It was the most beautiful and the best place with the best food

Atmosphere: 5

Food: 5

Service: 5

After reading several reviews, it’s clear that poor customer service is a recurring issue at this establishment.

This evening, I went to pick up an order for my father—my second visit in two days. Yesterday, I ordered two meals and two mango drinks, totaling $24. Tonight, however, I was charged $19.02 for just one meal item. When I pointed out the pricing discrepancy and that the order was incorrect, the older woman working the service desk (who refused to provide her name) responded with hostility. She became verbally aggressive and even threatened me, saying, “What are you going to do about it?”

No customer should ever be spoken to or threatened in that manner—especially not by someone representing a business.

I spoke directly with the owner, Mohamed, and explained that I am a loyal, long-time customer who has never encountered this type of vile, unprofessional behavior before. He told me the employee was “relatively new,” although I’ve seen her before—typically disengaged and glued to her phone. His dismissive response felt like gaslighting, and frankly, I don’t believe any meaningful action will be taken based on his reaction.

That said, I refuse to remain silent.

You have officially lost a loyal customer who has spent a considerable amount of money here over time. I will not tolerate being disrespected or threatened—especially by someone clearly unfit to work in customer service.

Atmosphere: 1

Food: 1

Service: 1

Good service thanks

Atmosphere: 5

Food: 5

Service: 5