I go here every morning and they have learned my name, my order and what i like such as a straw or Xtra napkins. I love this location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
Jessica Behm
Love the variety of hot and cold drinks and not just coffee. Also able to hrab a snack or sandwich for breakfast or lunch. Always service with a smile and a quick bit of conversation, great people here!
Atmosphere: 5
Food: 5
Service: 5
Stephanie Lackie
I've been a regular Starbucks patron for many years. I understand with a chain as large and busy as this, there are bound to be hiccups now and then. However, I've regularly gotten mediocre service and beverages at this location, and today, after waiting 30 minutes for my order, was told they didn't have it in their system. They suggested I ordered from a different location, which unless there are two locations with the exact same address, I did not. I had to call the corporate help line to get refunded, wasted 30 minutes in store, another 20 on the phone, and will no longer take my chances at this store. Happy to provide my order number and screenshots of the order showing the location I ordered from should management find that helpful.
I ordered 5 drinks in the app at 1015am this past Saturday, I figured a 5-10 minute wait like it normally always is, but once I paid, I was told it was a 30-45 minute wait. Which I could not wait since I had to be somewhere by 11am, which is why I ordered ahead. When I went in to the store, it was busy and I overheard a man say his order was supposed to be done by 10am and he was still waiting. I waited another 10 minutes and asked for a refund, which several employees didn't know how to process a refund, so I ended up waiting even longer for someone that could actually help me. I understand that it can get busy, but there should be an alert or notice on the app of the long wait BEFORE you pay. Otherwise, if the store can't keep up with the orders, shut down the order ahead option on the app at the location. I also noticed while I was waiting, the place was very messy. There was milk spilled all over the counters, along with toppings.
Jamie Meier
This place somehow always messes up my orders no matter how simple or complex the orders are. I have decided to stop going there because of the low quality drinks.
The manager working this morning needs an attitude adjustment, the rest of the baristas here are awesome most of the time.
Atmosphere: 5
Food: 5
Service: 1
Brian Gilbertson
Their staff was too busy on their phones to even acknowledge that I was waiting to order.
Service: 1
Kennan Reyelts
Terrible service
Ben Pederson
Drink was made well but for a drive through it was a little too slow for a morning rush. Just expect it to be a little faster but overall very nice staff and good product.
Atmosphere: 4
Food: 4
Service: 3
Matt Powers
Waited 10 minutes for a drink while workers talked to their friends. Her and her friends gave me dirty looks when I addressed the concern, lol. Have worked at coffee shops for years. Bad service.
I go here every morning and they have learned my name, my order and what i like such as a straw or Xtra napkins. I love this location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
Love the variety of hot and cold drinks and not just coffee. Also able to hrab a snack or sandwich for breakfast or lunch. Always service with a smile and a quick bit of conversation, great people here!
Atmosphere: 5
Food: 5
Service: 5
I've been a regular Starbucks patron for many years. I understand with a chain as large and busy as this, there are bound to be hiccups now and then. However, I've regularly gotten mediocre service and beverages at this location, and today, after waiting 30 minutes for my order, was told they didn't have it in their system. They suggested I ordered from a different location, which unless there are two locations with the exact same address, I did not. I had to call the corporate help line to get refunded, wasted 30 minutes in store, another 20 on the phone, and will no longer take my chances at this store. Happy to provide my order number and screenshots of the order showing the location I ordered from should management find that helpful.
40 min in line
Service: 1
Love the morning crew here!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Lemonade, Guatemala Casi Cielo, Cheese Danish, Butter Croissant, Egg Bite, Pumpkin & Pepita Loaf, Blueberry Streusel Muffin
I ordered 5 drinks in the app at 1015am this past Saturday, I figured a 5-10 minute wait like it normally always is, but once I paid, I was told it was a 30-45 minute wait. Which I could not wait since I had to be somewhere by 11am, which is why I ordered ahead. When I went in to the store, it was busy and I overheard a man say his order was supposed to be done by 10am and he was still waiting. I waited another 10 minutes and asked for a refund, which several employees didn't know how to process a refund, so I ended up waiting even longer for someone that could actually help me. I understand that it can get busy, but there should be an alert or notice on the app of the long wait BEFORE you pay. Otherwise, if the store can't keep up with the orders, shut down the order ahead option on the app at the location. I also noticed while I was waiting, the place was very messy. There was milk spilled all over the counters, along with toppings.
This place somehow always messes up my orders no matter how simple or complex the orders are. I have decided to stop going there because of the low quality drinks.
Atmosphere: 1
Food: 1
Service: 1
Great place
Atmosphere: 5
Food: 5
Service: 5
Took 45 mins for my order of two drinks.
Atmosphere: 2
Food: 2
Service: 1
Got a mocha cookie crumble frappe and loved it
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The manager working this morning needs an attitude adjustment, the rest of the baristas here are awesome most of the time.
Atmosphere: 5
Food: 5
Service: 1
Their staff was too busy on their phones to even acknowledge that I was waiting to order.
Service: 1
Terrible service
Drink was made well but for a drive through it was a little too slow for a morning rush. Just expect it to be a little faster but overall very nice staff and good product.
Atmosphere: 4
Food: 4
Service: 3
Waited 10 minutes for a drink while workers talked to their friends. Her and her friends gave me dirty looks when I addressed the concern, lol. Have worked at coffee shops for years. Bad service.
Atmosphere: 1
Food: 4
Service: 1
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