VERY UNPROFESSIONAL. I received my order with this bolded rude message from the store handler. Very unprofessional.
Mohammed Samser Alli
Order ice coffee espresso oat milk, the person prepared badly very unprofessional people in the store
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Coffee Clover Vertica
Sarah
Unwelcoming service.
Atmosphere: 1
Food: 1
Service: 1
Sullivan Cooper
Very yummy
latoya hemphill
I am not an avid coffee drinker, this was my first time in a Starbucks. I did not know where to go, so I went were the employees were talking. After about two minutes of them continuing to conversate and not address me, I asked where I go to order. An employee directed me over to the opposite side. Her and the other employee started talking about the fact that I didn't know where to go and I ignored it. Once the drink was completed she all but whispered my name. Once I figured out my drink was sitting there I went to grab it and I caught a glimpse of the employee snickering at the situation. I was leaving and she sarcastically said have a great day, I responded by saying OMG you too. All in all, customer service was awful.
PS my coworker said the drink was watered down. I'm not surprised
zoey nordhausen
the perfect starbucks if you get the right workers. there is one girl who is the cashier sometimes and she is super lazy, rude and very short when talking. but the place is great ! almost all of the workers make the drinks well. parking SUCKS though.
Atmosphere: 5
Food: 5
Service: 4
Chiron Owlglass
THERE IS LITERALLY NOWHERE TO PARK IF YOU WANT TO STAY LONGER THAN AN HOUR. If you want to hang out, do NOT go to this one.
zoey time nordhausen
the perfect starbucks if you get the right workers. there is one girl who is the cashier sometimes and she is super lazy, rude and very short when talking. but the place is great ! almost all of the workers make the drinks well. parking SUCKS though.
Atmosphere: 5
Food: 5
Service: 4
Vera Roth
Great drinks but the service from Jessica (who took my order) was absolutely embarrassingly horrible. No greeting, no smile, just stood behind the register and frowned at me as I greeted her (paused, and after no greeting or smile was returned), placed my order for two drinks. One of the drinks was a little complicated and longer and she (with significant attitude and a snorted “ha”) asked “thats all…just for the latte?”. She then told me the price and I waited for the screen to change (usually the price is reflected on the check-out screen) and after a moment of me waiting, she very obviously rolled her eyes and deadpan stared at me and repeated the price. I was extremely taken aback by this customer service or lack thereof, I have never experienced such overt rudeness and frank contempt from an employee at this Starbucks before and felt compelled to let the business know the jarring experience I had with Jessica.
However, the rest of the staff was lovely as ever, and the drinks were perfection. Unfortunately the experience was tainted by Jessica, who seemed intent on being as unpleasant as possible and cast a pall on a beautiful Saturday morning.
Atmosphere: 5
Food: 5
Service: 2
T H
This is my go-to Starbucks as I live in the neighbourhood. I have always received amazing services here and the staff are always so friendly. But today, I felt they went above and beyond their normal outstanding customer service.
I placed an order for a drink and used my rewards. It went through but I never received confirmation. I waited a bit, then went up to the counter to see if my order went through, and the associate, Jen, stated that it did not. I said no problem, I will put it through again on my mobile. Instead, Jen asked what I ordered and said she would put it through for me and apologised for the inconvenience (even though it was not at all).
Thank you Jen and staff at 54th and Lyndale Starbucks!
My daughter and I had the pleasure of visiting Starbucks today. As soon as we walked inside the store, we were greeted by 2 ladies who seemed to be genuinely happy to help us. They both said, "Hi! Welcome to Starbucks, " almost in unison. The barista named Aubrey took our order, and the other lady made the drinks. I was blown away by Aubrey's pleasant vibe. She took her time with our order and gave us some suggestions, and made sure to communicate the customizations to her teammate. I really enjoyed this visit to Starbucks, to be honest. Aubrey is probably equipped with the best customer service I have encountered in a very long time. She was so friendly and kind. I was impressed with her knowledge of the menu items, and she made me feel so welcomed. I just can't express enough how incredible Aubrey was, I would definitely recommend this location to anyone who values the customer experience. Aubrey, if you see this review, I want you to know that you made my day!!!
Atmosphere: 5
Food: 5
Service: 5
JP
The place was dirty staff were unfriendly and unhelpful
Atmosphere: 1
Food: 3
Service: 1
NHOOD NAYE
My daughter and I had the pleasure of visiting Starbucks today. As soon as we walked inside the store, we were greeted by 2 ladies who seemed to be genuinely happy to help us. They both said, "Hi! Welcome to Starbucks, " almost in unison. The barista named Aubrey took our order, and the other lady made the drinks. I was blown away by Aubrey's pleasant vibe. She took her time with our order and gave us some suggestions, and made sure to communicate the customizations to her teammate. I really enjoyed this visit to Starbucks, to be honest. Aubrey is probably equipped with the best customer service I have encountered in a very long time. She was so friendly and kind. I was impressed with her knowledge of the menu items, and she made me feel so welcomed. I just can't express enough how incredible Aubrey was, I would definitely recommend this location to anyone who values the customer experience. Aubrey, if you see this review, I want you to know that you made my day!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Iced Coffee Blend
JP R
The place was dirty staff were unfriendly and unhelpful
VERY UNPROFESSIONAL. I received my order with this bolded rude message from the store handler. Very unprofessional.
Order ice coffee espresso oat milk, the person prepared badly very unprofessional people in the store
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Coffee Clover Vertica
Unwelcoming service.
Atmosphere: 1
Food: 1
Service: 1
Very yummy
I am not an avid coffee drinker, this was my first time in a Starbucks. I did not know where to go, so I went were the employees were talking. After about two minutes of them continuing to conversate and not address me, I asked where I go to order. An employee directed me over to the opposite side. Her and the other employee started talking about the fact that I didn't know where to go and I ignored it. Once the drink was completed she all but whispered my name. Once I figured out my drink was sitting there I went to grab it and I caught a glimpse of the employee snickering at the situation. I was leaving and she sarcastically said have a great day, I responded by saying OMG you too. All in all, customer service was awful.
PS my coworker said the drink was watered down. I'm not surprised
the perfect starbucks if you get the right workers. there is one girl who is the cashier sometimes and she is super lazy, rude and very short when talking. but the place is great ! almost all of the workers make the drinks well. parking SUCKS though.
Atmosphere: 5
Food: 5
Service: 4
THERE IS LITERALLY NOWHERE TO PARK IF YOU WANT TO STAY LONGER THAN AN HOUR. If you want to hang out, do NOT go to this one.
the perfect starbucks if you get the right workers. there is one girl who is the cashier sometimes and she is super lazy, rude and very short when talking. but the place is great ! almost all of the workers make the drinks well. parking SUCKS though.
Atmosphere: 5
Food: 5
Service: 4
Great drinks but the service from Jessica (who took my order) was absolutely embarrassingly horrible. No greeting, no smile, just stood behind the register and frowned at me as I greeted her (paused, and after no greeting or smile was returned), placed my order for two drinks. One of the drinks was a little complicated and longer and she (with significant attitude and a snorted “ha”) asked “thats all…just for the latte?”. She then told me the price and I waited for the screen to change (usually the price is reflected on the check-out screen) and after a moment of me waiting, she very obviously rolled her eyes and deadpan stared at me and repeated the price. I was extremely taken aback by this customer service or lack thereof, I have never experienced such overt rudeness and frank contempt from an employee at this Starbucks before and felt compelled to let the business know the jarring experience I had with Jessica.
However, the rest of the staff was lovely as ever, and the drinks were perfection. Unfortunately the experience was tainted by Jessica, who seemed intent on being as unpleasant as possible and cast a pall on a beautiful Saturday morning.
Atmosphere: 5
Food: 5
Service: 2
This is my go-to Starbucks as I live in the neighbourhood. I have always received amazing services here and the staff are always so friendly. But today, I felt they went above and beyond their normal outstanding customer service.
I placed an order for a drink and used my rewards. It went through but I never received confirmation. I waited a bit, then went up to the counter to see if my order went through, and the associate, Jen, stated that it did not. I said no problem, I will put it through again on my mobile. Instead, Jen asked what I ordered and said she would put it through for me and apologised for the inconvenience (even though it was not at all).
Thank you Jen and staff at 54th and Lyndale Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very nice staff!
Very delicious!
Atmosphere: 5
Food: 5
Service: 5
My daughter and I had the pleasure of visiting Starbucks today. As soon as we walked inside the store, we were greeted by 2 ladies who seemed to be genuinely happy to help us. They both said, "Hi! Welcome to Starbucks, " almost in unison. The barista named Aubrey took our order, and the other lady made the drinks. I was blown away by Aubrey's pleasant vibe. She took her time with our order and gave us some suggestions, and made sure to communicate the customizations to her teammate. I really enjoyed this visit to Starbucks, to be honest. Aubrey is probably equipped with the best customer service I have encountered in a very long time. She was so friendly and kind. I was impressed with her knowledge of the menu items, and she made me feel so welcomed. I just can't express enough how incredible Aubrey was, I would definitely recommend this location to anyone who values the customer experience. Aubrey, if you see this review, I want you to know that you made my day!!!
Atmosphere: 5
Food: 5
Service: 5
The place was dirty staff were unfriendly and unhelpful
Atmosphere: 1
Food: 3
Service: 1
My daughter and I had the pleasure of visiting Starbucks today. As soon as we walked inside the store, we were greeted by 2 ladies who seemed to be genuinely happy to help us. They both said, "Hi! Welcome to Starbucks, " almost in unison. The barista named Aubrey took our order, and the other lady made the drinks. I was blown away by Aubrey's pleasant vibe. She took her time with our order and gave us some suggestions, and made sure to communicate the customizations to her teammate. I really enjoyed this visit to Starbucks, to be honest. Aubrey is probably equipped with the best customer service I have encountered in a very long time. She was so friendly and kind. I was impressed with her knowledge of the menu items, and she made me feel so welcomed. I just can't express enough how incredible Aubrey was, I would definitely recommend this location to anyone who values the customer experience. Aubrey, if you see this review, I want you to know that you made my day!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Iced Coffee Blend
The place was dirty staff were unfriendly and unhelpful
Atmosphere: 1
Food: 3
Service: 1
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