Subway

3202 W Lake St, Minneapolis
(612) 929-7827

Recent Reviews

Anna Saclolo

Very clean, the staff is considerate and respectful. I appreciate the service here.

Atmosphere: 5

Food: 5

Service: 5

Norma Rae

This is absolutely by far the worst customer service experience has at any store with any company ever.Let’s start with the fact that their main number to this store doesn’t event work. It goes to a fax line. So exec you wanted to talk to someone you couldn’t.I placed a delivery order in mid August, roughly 2pm through the Subway app, expecting a delivery around 30 minutes. This never came, in fact the link to shoe the status, still shows “In progress” (almost 2 months later) Now because Subway doesn’t have a real customer service line, and because I couldn’t actually call the main line as previously mentioned z, I’ve had to put in at least 4 email inquiries until I received a pseudo apology from the owner of this store. It was more like just an acknowledgement that there’s an issue with website/app. And I haven’t received a refund.I’ve been a faithful fan of Subway for over 20 year's, and this year I was diagnosed with cancer. My previous employer offered up a $100 gift card to any restaurant I wanted to help me through my journey. I chose Subway…and this experience was a part of that.. Honestly this whole situation has soured my love for this chain, Keep the $23 Subway, work on your customer service.

Atmosphere: 1

Food: 3

Service: 1

Rowan Salem

I visit this location for a while now and they have always accepted the coupons sent out weekly in the mail flyers. I went here this week and after I finished making my sandwich, they told me they're not accepting coupons. The sign was not noticeable and placed on the wall/door where the employees walk into the register area. I'm a little disappointed that they are no longer honoring coupons sent out. If anything, I would think the coupons drive more customers to visit this location because they know they have a coupon that can be used.Besides that issue, I have generally had a good experience here. The place is clean and the employees are quick making your sandwich.

Atmosphere: 2

Food: 4

Service: 2

Edgar E.

worst Subway ever, no coupons taken... yes they do have a sign that says so! But find it!!!LoL than this!!! LoL 98 degrees and all you want is an ice cold beverage!!But nah they already cold! Hahaha to whom??At least the Tea was a real Tea! Even warm!!! ‍... also why are they playing religious music!? LoL I felt like walking into a church of some kind

Kendal Hanson

This location does not accept any coupons. Shame on the cheap franchise owner - drive the extra 3 mins to the one off Excelsior and 100. Employee’s here are nice, just won’t be coming back again.

Sam Da Man K-man

I was surprised there was only one person working... But she was very good and helped me learn Spanish, though not really in her job description

Jesse Gulbransen

Friendly service fresh made food.

Jack S.

Not clean, and music was religious. Food was ok. Only one person working. It was a older location.

Emily Olson

This store has literally made me sick multiple times. What are they feeding people? It’s definitely not chicken or they’re not storing it correctly.

Jodi Keyes

Not very busy considering it was lunch time. That was a pleasant surprise. Good service and quick. Thank you guys.

B Lee

Poor service. I would not go to this location. Try the new salad spot next door.

Ron Stolberg

The two times have been their great service really nice people and the food was excellent

TIUN Champion

I come here almost here every other day because they are great at making my food how I like it. Unlike other places they have very quick, friendly and very clean shop. Can’t say enough good things…

E L

I really dig this location. Great staff. Never have had a bad experience here. Thank you.

Brian Lee

Poor service. I would not go to this location. Try the new salad spot next door.

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