Subway

Never answer their phone made me stand outside for 15 mins in the cold. Security tells you they can't open the door only they can. Security finally let me in to see 2 guys ignore the phone for 10 mins straight.

Service: 1

Zero Stars. Called to ask a simple question and was told to order online and then hung up on.
That was not even a feeisble answer to my question. Just go to the cafeteria in the hospital. Don't waste your time with people who clearly do not care to give you theirs.

Cannot find you.

Service: 1

I couldn’t get into the place because of security, it is in a hospital

Atmosphere: 1

Food: 1

Service: 1

I recently visited the Subway in the West Building on Riverside and was highly disappointed. The price for just a footlong sandwich was $14.24, significantly higher than expected. They were stingy with the meat, and a full meal with a drink and chips would have cost around $20. They even refused to provide tap water, only offering bottled water for purchase. Meanwhile, my husband visited a Subway in Plymouth today and got a whole meal—a footlong sandwich, two cookies, and a drink—for under $12, including tax. I recommend avoiding the Subway at the West Building. It's not the affordable and customer-friendly place it used to be.

Atmosphere: 1

Food: 2

Service: 1

Hot. Garbage. So it was $12.67 for two 2.5" sandwiches with one piece of meat each, one tomato, one cucumber, two pieces of onion on each sandwich. I mean come on. Just no. Should've waited until home...

Atmosphere: 1

Food: 1

Service: 1

Got food poisoning from their chicken, was sick for days. Do not come here.

Atmosphere: 1

Food: 1

Service: 1

I recently visited Subway and was disappointed with the portion of meat in my sandwich. Despite paying $20 for a sub meal, the amount of meat barely filled the sandwich. The value for money was certainly lacking in this instance.

Atmosphere: 3

Service: 1

Hot. Garbage. So it was $12.67 for two 2.5" sandwiches with one piece of meat each, one tomato, one cucumber, two pieces of onion on each sandwich. I mean come on. Just no. Should've waited until home...

Atmosphere: 1

Food: 1

Service: 1

CANT SPEAK ENGLISH! EXTREMELY RUDE PLUS OVERCHARGES.

Atmosphere: 1

Food: 1

Service: 1

Just came in from out of town. Seen the subway, So I thought I would get a sub. Security guard wouldn't let me in. Is this only for the hospital? I know they make bank there but not open to the public?

Order online here didn't know it was a hospital found the subway but security was very rude wouldn't let me go in and get my food told me to call them and stand outside by the door I tried for 20 mins nobody picked up so paid for food I couldn't get left very disappointed why have a subway here that accepts mobile

Atmosphere: 1

Food: 1

Service: 1

I’ve been here a few times and wouldn’t recommend going on the weekend. I ordered a sandwhich and asked for tomato about three times, the person put a bunch of mayonaisse which I didn’t ask for or want. I was not offered a new sandwhich & told her I asked for tomato not Mayo, she gave me an attitude and said yes this mayo, not understanding what I said. Finally I told her that’s not what I asked for, she wiped off some of the mayo with a knife. If I had an allergy this would’ve been a huge problem. I wasn’t going to say a thing. I submitted a complaint online & I came back the next day because I was given a coupon for a free drink to use IN RESTAURANT; & the worker said I needed a card coupon to redeem it. I told them I didn’t need a card that this was from a survey online with a code, she said she didn’t understand and got a co-worker. A man came up and I told him about my coupon for a free drink, he said they only do it online, but the survey clearly says it’s only accepted in restaurant. I told him this, he wouldn’t even look at my screen and he basically said he doesn’t know. Two disappointing experiences in one weekend. I’ve been here a few times during the week and they have never had issues.I tried my best to be patient with the weekend staff, but it’s not that they didn’t accept it, it’s that they didn’t know how to type in codes nor understand much English. I wish there was a different person working or a manager, I ended up just leaving the restaurant without my sandwhich or drink because it was just frustrating when they couldn’t understand an offer their restaurant gave me. If you’re working at a food place in the hospital I feel like you really need to understand English especially for food allergies.

Did a Door Dash call to let them know I wanted flat bread.. Phone hung up 3times On the third time the lady said see couldn't do it it's already made.. Maybe if she wouldn't have hung up on me so many times I would have been able to get what I wanted...This is not customer service...This is laziness

Good employee and friendly.