I recently ordered a meal and mistakenly ordered it for pickup. I immediately called to cancel but Sweetgreen said that 1 minute was too late to cancel because it was an ASAP order. Then I had to wait 2 hours for my reorder to be delivered although that was an ASAP order. When I complained to customer service all I kept getting was automated responses saying they understand how frustrated I must be feeling. Terrible customer service. Just salad for me from now on.
Kristina Marie
I loved this place, it was always fresh, great taste, big portions, but as I finished my salad with maybe 2 bites lift I found a huge fly of some sort at the bottom 🤮 unfortunately I’ll never be able to eat it again.
Charlie Kelly
The steak was overcooked and dry, the sweet potatoes undercooked and inedible. Try cutting the potatoes into smaller and equal pieces.
Atmosphere: 5
Food: 1
Service: 5
Bob Bob
went to sweetgreen Mansfield got 2 bowls the garlic steak and the salmon both were bad the steak was so tough I couldn't get a metal fork with sharpened tines into the chunks the wild rice was not cooked properly cucumbers were super bitter the salmon was so over cooked it was hard avocados were very under ripe again the white rice was under cooked it was crunchy I won't be going back the service was good and the staff was pleasant
Laura Hoiten
Plenty of food options. Can handle groups of all sizes. Fast and clean. Staff were so helpful and happy. If you have kids a great spot for them too.
Atmosphere: 5
Food: 5
Service: 5
Priya Sharma
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Tanyia Zumba Instructor
Absolutely love love love sweetgreen! You can customize any salad!! I get this for lunch all the time! Their salads make me so happy! ❤️🥗❤️
Ignacio Ruiz
some of the best salad creations I've tasted so far.
The Chicken Avocado Ranch and the Hummus + Focaccia complete a good meal for me.
I miss the KBBQ salad though.
highly recommended.
john doe
Had an order that was scheduled ahead of time a catering order and the restaurant didn't even start it till I walked in the door terrible management
Service: 1
Kate Salzsieder
Visited Madison, WI for a swim meet this weekend and I discovered SG. I cannot even put into words how delicious the menu is. I didn't go just once...I came back...a total of 4 times!! Tried new things each time - the sauces are unbelievable, ingredients so fresh! Every single time the staff was helpful, smiling, and genuinely kind. Such a happy and joyful vibe. A special shout out to Melvin and Chaz, you guys rock!! Thank you!! I will forever be a fan. 💚
I was late here by the video of the employee, denying a homeless person inside and she just wanted a cup of water. Thank God for the man who came and paid for her meal and still the manager didn’t allow her and disgusting. You guys could never get my money.
Jud A
I had a bit of trouble locating this place because the tagging on Google Maps seemed incorrect. It took me some time to find it, as it's situated on a busy road within the university, which can be a little confusing. It might be helpful to clarify the directions for future visitors.
Atmosphere: 5
Food: 4
Service: 4
David B.
This was some of the worst food I've ever had. I had the caramelized garlic steak, the rice was so sticky and under cooked, the beef was plain no flavor and was cut so small you didn't even need to chew it. This was way over priced.
Brandon Waterman
a solitary youtube video lead me here, and to say I was heartbroken is beyond description. A homeless woman simply wanted a bit of water and it was caught on camera how she was treated. ice water/hot water, it will not kill your business to be kind. until the employee/manager saw he was being recorded, he treated that woman like absolute trash. do better.
John Michael Bradshaw
I placed an order today for a build your own bowl with spinach, wild rice, carrots, chicken, sweet potato, and green goddess dressing. They literally just slapped my order’s sticker onto another order that was very much not what I ordered.
Not only is this poor customer service, this is super irresponsible and could have been extremely dangerous or deadly if I had food allergies. Whoever was working on mobile orders at noon on 11/11/24 should really consider another line of work if this is what they’re going to do.
I recently ordered a meal and mistakenly ordered it for pickup. I immediately called to cancel but Sweetgreen said that 1 minute was too late to cancel because it was an ASAP order. Then I had to wait 2 hours for my reorder to be delivered although that was an ASAP order. When I complained to customer service all I kept getting was automated responses saying they understand how frustrated I must be feeling. Terrible customer service. Just salad for me from now on.
I loved this place, it was always fresh, great taste, big portions, but as I finished my salad with maybe 2 bites lift I found a huge fly of some sort at the bottom 🤮 unfortunately I’ll never be able to eat it again.
The steak was overcooked and dry, the sweet potatoes undercooked and inedible. Try cutting the potatoes into smaller and equal pieces.
Atmosphere: 5
Food: 1
Service: 5
went to sweetgreen Mansfield got 2 bowls the garlic steak and the salmon both were bad the steak was so tough I couldn't get a metal fork with sharpened tines into the chunks the wild rice was not cooked properly cucumbers were super bitter the salmon was so over cooked it was hard avocados were very under ripe again the white rice was under cooked it was crunchy I won't be going back the service was good and the staff was pleasant
Plenty of food options. Can handle groups of all sizes. Fast and clean. Staff were so helpful and happy. If you have kids a great spot for them too.
Atmosphere: 5
Food: 5
Service: 5
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Absolutely love love love sweetgreen! You can customize any salad!! I get this for lunch all the time! Their salads make me so happy! ❤️🥗❤️
some of the best salad creations I've tasted so far. The Chicken Avocado Ranch and the Hummus + Focaccia complete a good meal for me. I miss the KBBQ salad though. highly recommended.
Had an order that was scheduled ahead of time a catering order and the restaurant didn't even start it till I walked in the door terrible management
Service: 1
Visited Madison, WI for a swim meet this weekend and I discovered SG. I cannot even put into words how delicious the menu is. I didn't go just once...I came back...a total of 4 times!! Tried new things each time - the sauces are unbelievable, ingredients so fresh! Every single time the staff was helpful, smiling, and genuinely kind. Such a happy and joyful vibe. A special shout out to Melvin and Chaz, you guys rock!! Thank you!! I will forever be a fan. 💚
Restaurantji Recommends
I was late here by the video of the employee, denying a homeless person inside and she just wanted a cup of water. Thank God for the man who came and paid for her meal and still the manager didn’t allow her and disgusting. You guys could never get my money.
I had a bit of trouble locating this place because the tagging on Google Maps seemed incorrect. It took me some time to find it, as it's situated on a busy road within the university, which can be a little confusing. It might be helpful to clarify the directions for future visitors.
Atmosphere: 5
Food: 4
Service: 4
This was some of the worst food I've ever had. I had the caramelized garlic steak, the rice was so sticky and under cooked, the beef was plain no flavor and was cut so small you didn't even need to chew it.
This was way over priced.
a solitary youtube video lead me here, and to say I was heartbroken is beyond description. A homeless woman simply wanted a bit of water and it was caught on camera how she was treated. ice water/hot water, it will not kill your business to be kind. until the employee/manager saw he was being recorded, he treated that woman like absolute trash. do better.
I placed an order today for a build your own bowl with spinach, wild rice, carrots, chicken, sweet potato, and green goddess dressing. They literally just slapped my order’s sticker onto another order that was very much not what I ordered.
Not only is this poor customer service, this is super irresponsible and could have been extremely dangerous or deadly if I had food allergies. Whoever was working on mobile orders at noon on 11/11/24 should really consider another line of work if this is what they’re going to do.
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