Food ice cold yet again, frosty made wrong, missing items again. This is the worst location I have ever ordered from maybe it's time to call Osha. Can't feed my 1 yr old her nuggets when they are not kept to temp. I live across the street from this location and there is no reason they can't make fresh food for each person.
Atmosphere: 1
Food: 1
Service: 1
Silent Kind
Alot of snow
Atmosphere: 5
Food: 5
Service: 5
My Phone5
Drive thru service service was a hoot! Speedy service! Had a great laugh with the service agent before leaving the drive thru. Totally was a Bogo drive thru deal of a stop!
Food: 5
Service: 5
Keith Barry
Quick, accurate order sercrd quickly but my chili ws delivered cold. I still ate it because....it's Wendy's chili!
Food: 3
Service: 5
E J P
Come on, Plymouth Wendy's!? I ordered a cold foam mocha beverage and was handed a drink with an extremely disgusting lid. 🤢 The lid was covered in grime and splatter. I'm supposed to put my lips on this? This location needs an immediate audit. Unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Mehdi Anis
Most of the time they are shirt staff but tries best to provide quick service. I am not disappointed. Employees are are friendly and helpful.
Atmosphere: 4
Food: 2
Service: 4
Daniel Ward
Waited over 13 minutes in drive thru for breakfast. Was the only car in line. Food was cold and stale.
Atmosphere: 2
Food: 3
Service: 1
Kathy OLeary
Worst fast food place I’ve ever been to. Ever since after the COVID pandemic, their food has gone down the tubes. Will not recommend this to anyone!
J E
Food was super fresh and tasted great. Service was also great!
Atmosphere: 5
Food: 5
Service: 5
Scott Larson
Ordering took about 10 minutes once I got to the cash register due to communication issues. Even after ordering it was incorrect. Initially the manager did not want to give a refund but again after a 10-minute conversation, she understood that I didn't actually order one of the meals and I was refunded. They mentioned not being able to refund me due to the cameras watching in the restaurant which seemed very strange. While I was ultimately refunded it was very difficult to manage with my family there as well. Unfortunately even after that the food took quite some time and was okay but not hot. Haven't had this problem at a Wendy's in the past. Hopefully it was just a bad day/not the normal.
Ordered a chocolate frosty and got vanilla. Manager said chocolate machine was broke. They should tell the customer this when ordering. Would they give a chicken sandwich to someone who ordered a burger? Also, pretty sure they are stealing. Why is my order exactly $5 when paying cash at this location but not at others.
Donovan Burnette
I have done take out , delivery, and door dash at this store and each time i have walked away disappointed. The food is just okay but the service is always shit. I was even denied service one doordash because the employees wanted to close the store and didn't care to wait till their final order had been picked up. Screwed me and another customer.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Baconator
Mike Andor
Just alright not the exciting wendys of years past
Atmosphere: 5
Food: 4
Service: 2
Bob Warde
Was completely ignored. The staff looked at me yet never said a word. Customer service is not at this place.
Michael Strauss
Wendy’s (Plymouth, MN) I’m usually generous with reviews, but this place just isn’t the same anymore…. Had to share. Burgers from Wendy’s used to be great, craved, ate 2-3 per week but now they’re constantly dry, overcooked and overpriced.
Bummer to rate 3/5 but it’s been going downhill for years.
Only reason I still come is for Frosty fixes, those are solid. 🔥🔥 Vanilla and chocolate are reliable, seasonal ones look good too. Be ready to hit the Frosty quickly… sometimes they aren’t as thick as they’re supposed to be and melt very fast! Fries are hit or miss, great when fresh and hot.
Bottom line: for a decent burger there’s better spots around, especially with what Wendy’s charges these days. 🧐 You’re well aware of the fresh burger options out there. But for a Frosty craving it’ll do the job. Just wish it was like it used to be. 💯
Review is basically about the burgers and Frosty - I’m sure they have other great items too.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Jr Cheeseburger, Hamburger, Dave's Combo, French Fries
Food ice cold yet again, frosty made wrong, missing items again. This is the worst location I have ever ordered from maybe it's time to call Osha. Can't feed my 1 yr old her nuggets when they are not kept to temp. I live across the street from this location and there is no reason they can't make fresh food for each person.
Atmosphere: 1
Food: 1
Service: 1
Alot of snow
Atmosphere: 5
Food: 5
Service: 5
Drive thru service service was a hoot! Speedy service! Had a great laugh with the service agent before leaving the drive thru. Totally was a Bogo drive thru deal of a stop!
Food: 5
Service: 5
Quick, accurate order sercrd quickly but my chili ws delivered cold. I still ate it because....it's Wendy's chili!
Food: 3
Service: 5
Come on, Plymouth Wendy's!? I ordered a cold foam mocha beverage and was handed a drink with an extremely disgusting lid. 🤢 The lid was covered in grime and splatter. I'm supposed to put my lips on this? This location needs an immediate audit. Unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Most of the time they are shirt staff but tries best to provide quick service. I am not disappointed. Employees are are friendly and helpful.
Atmosphere: 4
Food: 2
Service: 4
Waited over 13 minutes in drive thru for breakfast. Was the only car in line.
Food was cold and stale.
Atmosphere: 2
Food: 3
Service: 1
Worst fast food place I’ve ever been to. Ever since after the COVID pandemic, their food has gone down the tubes. Will not recommend this to anyone!
Food was super fresh and tasted great. Service was also great!
Atmosphere: 5
Food: 5
Service: 5
Ordering took about 10 minutes once I got to the cash register due to communication issues. Even after ordering it was incorrect. Initially the manager did not want to give a refund but again after a 10-minute conversation, she understood that I didn't actually order one of the meals and I was refunded. They mentioned not being able to refund me due to the cameras watching in the restaurant which seemed very strange. While I was ultimately refunded it was very difficult to manage with my family there as well. Unfortunately even after that the food took quite some time and was okay but not hot. Haven't had this problem at a Wendy's in the past. Hopefully it was just a bad day/not the normal.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered a chocolate frosty and got vanilla. Manager said chocolate machine was broke. They should tell the customer this when ordering. Would they give a chicken sandwich to someone who ordered a burger? Also, pretty sure they are stealing. Why is my order exactly $5 when paying cash at this location but not at others.
I have done take out , delivery, and door dash at this store and each time i have walked away disappointed. The food is just okay but the service is always shit. I was even denied service one doordash because the employees wanted to close the store and didn't care to wait till their final order had been picked up. Screwed me and another customer.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Baconator
Just alright not the exciting wendys of years past
Atmosphere: 5
Food: 4
Service: 2
Was completely ignored. The staff looked at me yet never said a word. Customer service is not at this place.
Wendy’s (Plymouth, MN)
I’m usually generous with reviews, but this place just isn’t the same anymore…. Had to share. Burgers from Wendy’s used to be great, craved, ate 2-3 per week but now they’re constantly dry, overcooked and overpriced.
Bummer to rate 3/5 but it’s been going downhill for years.
Only reason I still come is for Frosty fixes, those are solid. 🔥🔥 Vanilla and chocolate are reliable, seasonal ones look good too. Be ready to hit the Frosty quickly… sometimes they aren’t as thick as they’re supposed to be and melt very fast!
Fries are hit or miss, great when fresh and hot.
Bottom line: for a decent burger there’s better spots around, especially with what Wendy’s charges these days. 🧐 You’re well aware of the fresh burger options out there. But for a Frosty craving it’ll do the job. Just wish it was like it used to be. 💯
Review is basically about the burgers and Frosty - I’m sure they have other great items too.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Jr Cheeseburger, Hamburger, Dave's Combo, French Fries
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