Check # 76 Reg # 33. Ordered on line. Delivery outsourced to Uber driver. 1/2 hr wait and delivery location is < 5 minutes away. Little John #3 had 1 tablespoon of tuna at best....was all condiments and bread. We've been long time customer ordering Little John #3 and this tuna portion was embarrassingly small. Called the store to complain and inquire about a complimentary sandwich to be redelivered. Was met with resistance from employee attempting to justify tuna portion is all that's put on the Little John's and NO complimentary sandwich would be delivery, no apology, nothing. Freaky SLOW, overpriced and undersized portion. No need to patronize this restaurant in the future.
Atmosphere: 1
Food: 1
Service: 1
Matt Kaupa
“Freaky fast”…until we outsource delivery to Uber so your toasted sub shows up 45 minutes later and soggy.
Service: 1
Olivia McNeail
I called on Wednesday to ask questions about catering, they said for an order my size put it in the day before. I put the order in the next day then they day before my catering order i called to make an adjustment for one of the sandwiches and someone else told me they couldn’t fulfill my order because they had too many orders that day. Very disappointed
Atmosphere: 1
Food: 5
Service: 1
Kendra
Ordered through the Jimmy John’s app and my delivery was outsourced to Uber. Uber provided a delivery time of 60 minutes after I placed my order… um what?! On a Wednesday at 5pm? Absolutely not “freaky fast” which was the primary reason for our order today. Won’t be ordering delivery from this location again.
Drew Lundstrom
Sandwiches were as expected. Line cooks were locked in on their phones (gross), didn't even look up from them to say thank you 😂 Cashier was okay. I wouldn't hire any of them. It's no Jersey Mike's or Potbelly, not too bad I guess
Atmosphere: 2
Food: 4
Service: 1
Erin Elizabeth Stone
Tell me why when my sandwich order was disgusting and poorly made I asked for a refund they said you can get $5 off next time. Like there will not BE a next time ??? When I called customer service to complain, they said they had no jurisdiction and were only able to report to the store owner, WHO WAS THERE WHEN THIS HAPPENED. You will get what you pay for here and no customer service or help if it’s wrong. No accountability taken. No communication from owner. No good review coming from me 🤷🏻♀️
Atmosphere: 1
Food: 1
Service: 1
Rachel Gonyer
A snafu with using their app to order occurred and a plain bun was delivered for my son’s lunch. Called the store to se of this could be fixed with either a refund, credit, or redelivery. The staff member was indifferent and somewhat rude. They called their GM to see if they’d provide permission for a refund, and the GM declined to provide any assistance stating it was not their fault. Very poor service - disappointing experience.
Food: 2
Service: 1
Ashley F
My favorite JJ! Good service, food, convenient stop after a target run, and always freaky fast ?
Atmosphere: 5
Food: 5
Service: 5
Ewan Esposti
I love jimmy johns, the food is always fresh and delicious, and it is a great place to sit and eat or get work done. The employees are kind and fast with service.
Atmosphere: 5
Food: 5
Service: 5
Josie G
Not impressed with this location. My boss ordered our staff lunch from this location and my Unwich was tiny. Like, less than 6 inches, and less than two pieces of turkey. It was mostly eating lettuce. Another time I stopped in and they were out of Unwiches. As someone who is gluten free, Unwiches are my only option. I was really disappointed. After reading reviews of this place I can tell I’m not the only one whose had a negative experience here.
Employees behind the counter looked and sounded stoned.
Atmosphere: 3
Food: 5
Service: 4
Ethan Roesner
Great sandwich restaurant.
Atmosphere: 4
Food: 5
Service: 4
Jall Gorr
Very bad service, employee at the desk did not tell us order did not go through, wasting an hour of my day. Also laughed at us? Would not recommend. Employee should work on customer service.
Atmosphere: 3
Food: 4
Hehdh Ndnbcxikx
Awkward employees, laughing at us, emo employee did not tell us that we did not finish our order so we sat down thinking we finished and she ignored us 40 minutes later we were still waiting and she didn’t say anything. Reevaluate your workers. Wasted an hour of my
Atmosphere: 3
Food: 5
Service: 1
Haley Dudley
Ordered delivery online and did not receive full order. Has happened a couple time before.
Check # 76 Reg # 33. Ordered on line. Delivery outsourced to Uber driver. 1/2 hr wait and delivery location is < 5 minutes away. Little John #3 had 1 tablespoon of tuna at best....was all condiments and bread. We've been long time customer ordering Little John #3 and this tuna portion was embarrassingly small. Called the store to complain and inquire about a complimentary sandwich to be redelivered. Was met with resistance from employee attempting to justify tuna portion is all that's put on the Little John's and NO complimentary sandwich would be delivery, no apology, nothing.
Freaky SLOW, overpriced and undersized portion.
No need to patronize this restaurant in the future.
Atmosphere: 1
Food: 1
Service: 1
“Freaky fast”…until we outsource delivery to Uber so your toasted sub shows up 45 minutes later and soggy.
Service: 1
I called on Wednesday to ask questions about catering, they said for an order my size put it in the day before. I put the order in the next day then they day before my catering order i called to make an adjustment for one of the sandwiches and someone else told me they couldn’t fulfill my order because they had too many orders that day. Very disappointed
Atmosphere: 1
Food: 5
Service: 1
Ordered through the Jimmy John’s app and my delivery was outsourced to Uber. Uber provided a delivery time of 60 minutes after I placed my order… um what?! On a Wednesday at 5pm? Absolutely not “freaky fast” which was the primary reason for our order today. Won’t be ordering delivery from this location again.
Sandwiches were as expected. Line cooks were locked in on their phones (gross), didn't even look up from them to say thank you 😂 Cashier was okay. I wouldn't hire any of them. It's no Jersey Mike's or Potbelly, not too bad I guess
Atmosphere: 2
Food: 4
Service: 1
Tell me why when my sandwich order was disgusting and poorly made I asked for a refund they said you can get $5 off next time. Like there will not BE a next time ??? When I called customer service to complain, they said they had no jurisdiction and were only able to report to the store owner, WHO WAS THERE WHEN THIS HAPPENED. You will get what you pay for here and no customer service or help if it’s wrong. No accountability taken. No communication from owner. No good review coming from me 🤷🏻♀️
Atmosphere: 1
Food: 1
Service: 1
A snafu with using their app to order occurred and a plain bun was delivered for my son’s lunch. Called the store to se of this could be fixed with either a refund, credit, or redelivery. The staff member was indifferent and somewhat rude. They called their GM to see if they’d provide permission for a refund, and the GM declined to provide any assistance stating it was not their fault. Very poor service - disappointing experience.
Food: 2
Service: 1
My favorite JJ! Good service, food, convenient stop after a target run, and always freaky fast ?
Atmosphere: 5
Food: 5
Service: 5
I love jimmy johns, the food is always fresh and delicious, and it is a great place to sit and eat or get work done. The employees are kind and fast with service.
Atmosphere: 5
Food: 5
Service: 5
Not impressed with this location. My boss ordered our staff lunch from this location and my Unwich was tiny. Like, less than 6 inches, and less than two pieces of turkey. It was mostly eating lettuce. Another time I stopped in and they were out of Unwiches. As someone who is gluten free, Unwiches are my only option. I was really disappointed. After reading reviews of this place I can tell I’m not the only one whose had a negative experience here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Employees behind the counter looked and sounded stoned.
Atmosphere: 3
Food: 5
Service: 4
Great sandwich restaurant.
Atmosphere: 4
Food: 5
Service: 4
Very bad service, employee at the desk did not tell us order did not go through, wasting an hour of my day. Also laughed at us? Would not recommend. Employee should work on customer service.
Atmosphere: 3
Food: 4
Awkward employees, laughing at us, emo employee did not tell us that we did not finish our order so we sat down thinking we finished and she ignored us 40 minutes later we were still waiting and she didn’t say anything. Reevaluate your workers. Wasted an hour of my
Atmosphere: 3
Food: 5
Service: 1
Ordered delivery online and did not receive full order. Has happened a couple time before.
Food: 3
Service: 2
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