Great sandwiches this is my favorite location. Literally drive past three subways just to specifically come to this one.
Atmosphere: 5
Food: 5
Service: 5
Jude Smith
Ryan Trahan should review this place, I have heard horror stories about this place. Go to any subway except this one. You claim that there is a labor shortage but maybe it’s because that no one wants to work for you. Stop abusing your employees and maybe you will get more workers. Kind of surprised that this is coming from a former mayor of mound, no wonder you didn’t get re-elected!
Jocelyn Jourdan
This subway is wild. Paper printed signs everywhere are a vibe…
- Outside reads: “No camera photo or video” - Restroom door: “Out of order” - Seating section: “Closed” 😂
Stopped in to place an order bc I had issues applying a promo in app. The counter lady was so rude. I can only imagine what was picked up on film that prompted the hand printed signs.
Like, if this isn’t your thing — just close shop already. If you want a mind trip, checkout this Subway.
Atmosphere: 1
Food: 1
Service: 1
Monil Mehta
I went in today to grab 2 subs and Ray, the owner, made them. He was so friendly and personable. He was prompt in assembling my subs and his subs tasted great!
I will be back!
Atmosphere: 5
Food: 5
Service: 5
Julio Larrazabal
Guy was rude and grouchy and very demanding. Was annoying I just wanted to get my order that I placed on the app. Older lady there was very nice and looked annoyed of him too
Atmosphere: 1
Food: 3
Service: 2
Sanctuary MN
Veggies are definitely iffy as someone else stated before. Their business seems that way as well considering they’re not even fully stocked on their chips. The lady that works there is beyond rude. Worst location I’ve ever visited in my life. Definitely check the product/store first.
Food: 1
Service: 1
Karla Evans
I didn’t realize I needed to read reviews on a freaking Subway sandwich shop! I really wish I had before going here! I will be telling everyone! IF you are wanting Subway, DON’T go to this one!! First of all, the veggies looked iffy, but I chanced it anyway. I also did NOT ask for extra mayo or mustard, but the older gentleman working SATURATED my sandwich! I spent almost $12 on just a sandwich, got it home and couldn’t even eat 1/2 of it! It was absolutely inedible! As you can see from the picture, the mustard and mayo was ALL OVER! Extremely disgusting & disappointing!
Food: 1
Service: 1
mark zipzer
The worker was a nice guy. Food was normal. Place was pretty clean
Atmosphere: 4
Food: 5
Service: 5
Bailey Beck
This was the most memorable subway outing I have ever had. My partner and I went for a quick dinner before grabbing our Target order across the street. I was wearing my mom’s Harley Davidson sweatshirt which sparked a conversation with who I believe is the owner of the store. My mom passed away a few years ago and he listened to me tell her whole journey . As he was making our sandwiches we found out the gal standing behind the counter with him was his wife. We talked about the Happy Gilmore movie obviously and found his passion for dancing. After being there for what felt like 40 minutes, we took our food and went to our car. It was such a good interaction for them being complete strangers. Reading these poor, horrible, reviews do not justify how good these two people are and the difference they made it our monotonous evening. P.S thanks for the cups 😊
Atmosphere: 5
Food: 5
Service: 5
Bryce Bisson
Worst subway ever! Not only was he rude and it took over 20 minutes for 2 sandwiches but they were also out of a lot of stuff. Super rude from the second I walked in.
Not surprised by the low reviews. I wish I could give ZERO stars! We walked in 8:35pm, 25mins before closing. The old lady making the sandwiches took 25 minutes to make two sandwiches for ONE person who was in front of us. By the time she started making our sandwiches, it was only two by the way, the time was already 9pm. She was very rude soon as we walked in, very slow and not to mention when the owner came in, AT CLOSING time, assuming it’s this Ray guy. He was extremely rude! He claims people should go back for a better experience but when you do, it’s just 100x worse than the first visit! I will definitely tell everyone to NOT to visit this specific subway! We actually argued with the owner and the old lady, who should be in a nursing home or she should be working a job that is more her turtle speed. As for the owner, this dude needs therapy and anger management classes. He has no idea what good customer service is.. I’m surprised nobody wants to work for him or with the old lady. Highly recommend NOT eating or going to this restaurant at all! It is definitely the worst experience ever!! Just absolutely horrible! I’m glad I wasn’t the only one with a terrible experience. Reading the reviews makes me laugh because wow! How could this guy still be in business?! Corporate time to do something about this guy!
Jo Ha
Lady very slow making 2 sandwiches took 20 mins, owner needs find new job or just stay far away from customers very rude both times I came in and the seating area tables are dirty
Atmosphere: 1
Food: 1
Service: 1
Chistopher Caveletti
I visited my favorite Subway again tonight and saw Ray and his wife Debbie. They were as sweet as always and made my SUB sandwich very quickly and to perfection. These people are an INSTITUTION here in Minnetonka serving many people for many years and giving back to the community. I have told all of my friends to visit this Subway, and I heartily endorse this Subway and these fine couple Ray and Debbie.
Atmosphere: 5
Food: 5
Service: 5
Mike Davis
The owner was very rude! The ingredients and the bread all seemed old. This was by far the worst experience I have ever had at a restaurant in my life.
Atmosphere: 1
Food: 1
Service: 1
Abdullah Malik
When you walk into a Subway, your first thought is usually about what sandwich you’re going to get and that’s exactly what I thought when I stepped into this one. But I left with something more than just a good meal. I met some new friends or at least that’s how the owners made me feel. They were incredibly kind to both me and my friend, who are both in college, and shared a bunch of funny stories that had us laughing the whole time. By the time we left, my stomach was full of goodness, and my face had a big smile. It’s safe to say I’ll be coming back here soon.
Great sandwiches this is my favorite location. Literally drive past three subways just to specifically come to this one.
Atmosphere: 5
Food: 5
Service: 5
Ryan Trahan should review this place, I have heard horror stories about this place. Go to any subway except this one. You claim that there is a labor shortage but maybe it’s because that no one wants to work for you. Stop abusing your employees and maybe you will get more workers. Kind of surprised that this is coming from a former mayor of mound, no wonder you didn’t get re-elected!
This subway is wild. Paper printed signs everywhere are a vibe…
- Outside reads: “No camera photo or video”
- Restroom door: “Out of order”
- Seating section: “Closed” 😂
Stopped in to place an order bc I had issues applying a promo in app. The counter lady was so rude. I can only imagine what was picked up on film that prompted the hand printed signs.
Like, if this isn’t your thing — just close shop already. If you want a mind trip, checkout this Subway.
Atmosphere: 1
Food: 1
Service: 1
I went in today to grab 2 subs and Ray, the owner, made them. He was so friendly and personable. He was prompt in assembling my subs and his subs tasted great!
I will be back!
Atmosphere: 5
Food: 5
Service: 5
Guy was rude and grouchy and very demanding. Was annoying I just wanted to get my order that I placed on the app. Older lady there was very nice and looked annoyed of him too
Atmosphere: 1
Food: 3
Service: 2
Veggies are definitely iffy as someone else stated before. Their business seems that way as well considering they’re not even fully stocked on their chips. The lady that works there is beyond rude. Worst location I’ve ever visited in my life. Definitely check the product/store first.
Food: 1
Service: 1
I didn’t realize I needed to read reviews on a freaking Subway sandwich shop! I really wish I had before going here! I will be telling everyone! IF you are wanting Subway, DON’T go to this one!! First of all, the veggies looked iffy, but I chanced it anyway. I also did NOT ask for extra mayo or mustard, but the older gentleman working SATURATED my sandwich! I spent almost $12 on just a sandwich, got it home and couldn’t even eat 1/2 of it! It was absolutely inedible! As you can see from the picture, the mustard and mayo was ALL OVER! Extremely disgusting & disappointing!
Food: 1
Service: 1
The worker was a nice guy. Food was normal. Place was pretty clean
Atmosphere: 4
Food: 5
Service: 5
This was the most memorable subway outing I have ever had. My partner and I went for a quick dinner before grabbing our Target order across the street. I was wearing my mom’s Harley Davidson sweatshirt which sparked a conversation with who I believe is the owner of the store. My mom passed away a few years ago and he listened to me tell her whole journey . As he was making our sandwiches we found out the gal standing behind the counter with him was his wife. We talked about the Happy Gilmore movie obviously and found his passion for dancing. After being there for what felt like 40 minutes, we took our food and went to our car. It was such a good interaction for them being complete strangers. Reading these poor, horrible, reviews do not justify how good these two people are and the difference they made it our monotonous evening. P.S thanks for the cups 😊
Atmosphere: 5
Food: 5
Service: 5
Worst subway ever! Not only was he rude and it took over 20 minutes for 2 sandwiches but they were also out of a lot of stuff. Super rude from the second I walked in.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Not surprised by the low reviews. I wish I could give ZERO stars! We walked in 8:35pm, 25mins before closing. The old lady making the sandwiches took 25 minutes to make two sandwiches for ONE person who was in front of us. By the time she started making our sandwiches, it was only two by the way, the time was already 9pm. She was very rude soon as we walked in, very slow and not to mention when the owner came in, AT CLOSING time, assuming it’s this Ray guy. He was extremely rude! He claims people should go back for a better experience but when you do, it’s just 100x worse than the first visit! I will definitely tell everyone to NOT to visit this specific subway! We actually argued with the owner and the old lady, who should be in a nursing home or she should be working a job that is more her turtle speed. As for the owner, this dude needs therapy and anger management classes. He has no idea what good customer service is.. I’m surprised nobody wants to work for him or with the old lady. Highly recommend NOT eating or going to this restaurant at all! It is definitely the worst experience ever!! Just absolutely horrible! I’m glad I wasn’t the only one with a terrible experience. Reading the reviews makes me laugh because wow! How could this guy still be in business?! Corporate time to do something about this guy!
Lady very slow making 2 sandwiches took 20 mins, owner needs find new job or just stay far away from customers very rude both times I came in and the seating area tables are dirty
Atmosphere: 1
Food: 1
Service: 1
I visited my favorite Subway again tonight and saw Ray and his wife Debbie. They were as sweet as always and made my SUB sandwich very quickly and to perfection. These people are an INSTITUTION here in Minnetonka serving many people for many years and giving back to the community. I have told all of my friends to visit this Subway, and I heartily endorse this Subway and these fine couple Ray and Debbie.
Atmosphere: 5
Food: 5
Service: 5
The owner was very rude!
The ingredients and the bread all seemed old.
This was by far the worst experience I have ever had at a restaurant in my life.
Atmosphere: 1
Food: 1
Service: 1
When you walk into a Subway, your first thought is usually about what sandwich you’re going to get and that’s exactly what I thought when I stepped into this one. But I left with something more than just a good meal. I met some new friends or at least that’s how the owners made me feel. They were incredibly kind to both me and my friend, who are both in college, and shared a bunch of funny stories that had us laughing the whole time. By the time we left, my stomach was full of goodness, and my face had a big smile. It’s safe to say I’ll be coming back here soon.
Atmosphere: 5
Food: 5
Service: 5
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