My most favorite place to go. Great place,never a bad meal. Always good service. Wonton tacos are the bomb!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Riblets and French Fries, Boneless Wings, Steak, Mozzarella Sticks, Oriental Chicken Salad, Onion Rings, Chicken Wonton Tacos
Chris VanHofwegen
Great place to just meet friends and converse with each other.
Atmosphere: 5
Food: 4
Service: 5
summer hileman
One of our meals came out wrong but was quickly addressed and corrected!
Atmosphere: 4
Food: 4
Service: 4
Regenerative Nation
Applebees is pretty consistent across locations which is good being a chain store. We had quick service. Waiter was attentive. If get there during Happy Hour can be a good deal and get in and out rather fast. Nice atmosphere during March Madness as many TVs to watch the games were on.
Kid-friendliness: Have a good kid menu with options for main course and side for almost every kid. Cost friendly for kids menu also.
Atmosphere: 4
Food: 4
Service: 4
Timothy Hutt
We had a party of three and we just all happen to order the same thing bacon cheeseburger, best burger ever we all enjoyed it thoroughly and the french fries were also very good. Emma, our waitress was very friendly and knowledgeable about the menu.
Atmosphere: 5
Food: 5
Service: 5
Brenda Anderson
Applebee's cooks, You gotta do better .. in this day and age where people are trying to eat healthier .. salt isn't included in healthy. I ordered the chicken breast w/ broccoli, potatoes. The broccoli was SO salty I couldn't eat it. I also ordered the chips and spinach/artichoke dip .. both were not great 🥴 Really disappointed
Food: 2
Service: 5
Ben Lanners
I haven't been to an Applebee's in years but the food tasted exactly the same. I would say the sides leave something to be desired. Definitely feels a little outdated.
Atmosphere: 3
Food: 2
Service: 3
Charles C Trisko
Greecy thin steak. Cold potatoes. Quality real bad for the price !!!
Atmosphere: 5
Food: 2
Service: 5
Jordon Nagler
Who does Applebee's quality services? Usually above average atmosphere is dated at best. Location could do with a refresh or reset
Stopped in yesterday around 4pm. This is now the SECOND time in a row that we walked out. We are NOT returning until we hear of a turnover in staff!
You can literally feel the tension and bad atmosphere as soon as you step foot in there😳
Both times, NO ONE greeted us, even though they made eye contact with us! We were completely ignored. They are clearly understaffed, and the staff that they DO have are crabby and rude!!!
The big female bartender clearly hates her job, and takes it out on the customers. We sat up at the bar top both times, and couldn't even get service. When she finally came over to the bar, she bitterly muttered to us that she 'has to make some drinks first before she gets to us'. Her nasty, low tone of voice and scowl on her face was SO RUDE that we got up and walked out!
It is understandable that service can be slow when there isn't enough help, but DON'T BE RUDE TO YOUR PATRONS!!! It is not our fault that you are understaffed!
Fyi: An acknowledgment and a smile can go a long way!
If you want friendly service from a nearby dining establishment, check out Trails in Big Lake or Rancho Grande in Monti. Applebees staff: visit one of these restaurants so you can learn what customer service means, and hopefully you will start implementing it at your own restaurant. You are failing!!
Waited 50 minutes for our food after we ordered (3 people), while other tables were coming, eating and leaving before we even got our food. Assuming the server forgot to put in the order. Terrible service and won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Tina H
So I got their 9.99 deal... Burger option... After ordering and paying I remembered issues I have had before ordering to go... THIS TIME... The food was GREAT, the delivery was Great... All the way around 100% better and it wasn't bad to start with... Applebee's Monticello is definitely a great choice!
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Caesar Salad, Mozzarella Sticks
Lauren
Wish I could give less than one star. When we were seated we ordered drinks and waited almost 20 minutes just to get our drinks. Then when we wanted to order our food we were asked if we were ready and didn’t even get a word in and she left and didn’t come back for about 10 minutes. When she finally came back we ordered our food and when it came out the fries were soggy and the kids chicken Alfredo looked like it was made the day before or it was sitting out all day and then was just microwaved.
My most favorite place to go. Great place,never a bad meal. Always good service. Wonton tacos are the bomb!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Riblets and French Fries, Boneless Wings, Steak, Mozzarella Sticks, Oriental Chicken Salad, Onion Rings, Chicken Wonton Tacos
Great place to just meet friends and converse with each other.
Atmosphere: 5
Food: 4
Service: 5
One of our meals came out wrong but was quickly addressed and corrected!
Atmosphere: 4
Food: 4
Service: 4
Applebees is pretty consistent across locations which is good being a chain store. We had quick service. Waiter was attentive. If get there during Happy Hour can be a good deal and get in and out rather fast. Nice atmosphere during March Madness as many TVs to watch the games were on.
Kid-friendliness: Have a good kid menu with options for main course and side for almost every kid. Cost friendly for kids menu also.
Atmosphere: 4
Food: 4
Service: 4
We had a party of three and we just all happen to order the same thing bacon cheeseburger, best burger ever we all enjoyed it thoroughly and the french fries were also very good. Emma, our waitress was very friendly and knowledgeable about the menu.
Atmosphere: 5
Food: 5
Service: 5
Applebee's cooks,
You gotta do better .. in this day and age where people are trying to eat healthier .. salt isn't included in healthy.
I ordered the chicken breast w/ broccoli, potatoes. The broccoli was SO salty I couldn't eat it. I also ordered the chips and spinach/artichoke dip .. both were not great 🥴
Really disappointed
Food: 2
Service: 5
I haven't been to an Applebee's in years but the food tasted exactly the same. I would say the sides leave something to be desired. Definitely feels a little outdated.
Atmosphere: 3
Food: 2
Service: 3
Greecy thin steak. Cold potatoes. Quality real bad for the price !!!
Atmosphere: 5
Food: 2
Service: 5
Who does Applebee's quality services? Usually above average atmosphere is dated at best. Location could do with a refresh or reset
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Mozzarella Sticks, Chicken Wonton Tacos
Stopped in yesterday around 4pm. This is now the SECOND time in a row that we walked out. We are NOT returning until we hear of a turnover in staff!
You can literally feel the tension and bad atmosphere as soon as you step foot in there😳
Both times, NO ONE greeted us, even though they made eye contact with us!
We were completely ignored.
They are clearly understaffed, and the staff that they DO have are crabby and rude!!!
The big female bartender clearly hates her job, and takes it out on the customers. We sat up at the bar top both times, and couldn't even get service. When she finally came over to the bar, she bitterly muttered to us that she 'has to make some drinks first before she gets to us'. Her nasty, low tone of voice and scowl on her face was SO RUDE that we got up and walked out!
It is understandable that service can be slow when there isn't enough help, but
DON'T BE RUDE TO YOUR PATRONS!!!
It is not our fault that you are understaffed!
Fyi: An acknowledgment and a smile can go a long way!
If you want friendly service from a nearby dining establishment, check out Trails in Big Lake or Rancho Grande in Monti.
Applebees staff: visit one of these restaurants so you can learn what customer service means, and hopefully you will start implementing it at your own restaurant.
You are failing!!
Atmosphere: 1
Service: 1
Restaurantji Recommends
Food was good alittle greasy but the fries were hot and cooked just right.
We often do pickup orders at night here, the staff is very kind and we always get great food. No complaints!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Caesar Salad, Boneless Wings, Chicken Tenders, Onion Rings, Garlic Parmesan Chicken Chunks
Waited 50 minutes for our food after we ordered (3 people), while other tables were coming, eating and leaving before we even got our food. Assuming the server forgot to put in the order. Terrible service and won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
So I got their 9.99 deal... Burger option... After ordering and paying I remembered issues I have had before ordering to go... THIS TIME... The food was GREAT, the delivery was Great... All the way around 100% better and it wasn't bad to start with... Applebee's Monticello is definitely a great choice!
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Caesar Salad, Mozzarella Sticks
Wish I could give less than one star. When we were seated we ordered drinks and waited almost 20 minutes just to get our drinks. Then when we wanted to order our food we were asked if we were ready and didn’t even get a word in and she left and didn’t come back for about 10 minutes. When she finally came back we ordered our food and when it came out the fries were soggy and the kids chicken Alfredo looked like it was made the day before or it was sitting out all day and then was just microwaved.
Food: 1
Service: 1
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