Dairy Queen Grill & Chill
1110 MN-25, Monticello
(763) 295-0133
Recent Reviews
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This DQ is kind of hit or miss. Some days it’s great and others not so great.
Atmosphere: 5
Food: 4
Service: 3
The service was slow although the Dipped Chocolate Ice Cream cone was amazing and the staff was amazing!
Food: 5
Service: 3
We ordered online to takeout because we were in a time crunch. When we got our order they were missing 3 whole meals, and there excuse was that for one of them they forgot, and that one didnt show up on the screen. Our chicken tenders were tiny chicken turds. When asked for a frie or small chicken tenders fir us being an out they said no because they just made a mistake. One of the employees are nice, only go if you want ice-cream, they don't try to accommodate for customers or compromise for their big mistakes. We did not make it to our destination in time and it was infuriating just because they sloppily put it all together shoving it in a bag, food misery around and a sauce container spilt because it wasn't closed correctly
Place is filthy and they don't properly cook the food before serving
Atmosphere: 1
Food: 1
Service: 1
5 minutes to come out and take my order. Then told me to put a chair back where I got it from. Then argued with me. The food was also cold strips fry’s and toast.
Atmosphere: 1
Food: 1
Service: 1
Terrible service
Half of it was vanilla. Took 25 min
Food: 2
Service: 1
Drive thru guy was rude and no please or thank you or even a hi. Total jerk!!!! On Aug16th at 3:30pm.
Service: 1
Sit in line for 30 minutes 😡🤬
Service: 1
Recommended dishes: Oreo Blizzard Cake, Ice Cream Sandwich
It's become a running joke on how poorly ran this DQ is 🙈. We gave it another try last night, after several months of avoiding it. Although the service is poor, my blizzard was good!
I'd recommend driving to Clearwater or Annandale... or just about any other DQ.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Took us an hour to get two blizzards. Short staffed. Go to Culver’s 😂
Atmosphere: 1
Food: 1
Service: 1
I should have took a picture of my chili cheese dog first but I threw it away. I think they Microwaved it Waiting on the chicken strips to be cooked and the bun was so hard I couldn't eat it. Then I was looking at the receipt and for some reason.The chili cheese dog is three eighty nine but the chili dog is four nineteen can't figure that out
Atmosphere: 4
Food: 1
Service: 4
Being another fourteen foods store holy balls get this shit show together 202pm is what my recipt says it should not take so minus maybe a min at the speaker I had to sit before being greeted and still had to wait and on top of that took my card took approx 1 min to get it back the slow service here is not good and took me till about 220 to get my food that's ridiculous come on fourteen foods no wonder bad reviews with employees as well being from one in hinckley get it together if I was the gm of the store ud see a turn around in the ppl that work at the stores especially the hinckley one and honestly if I knew this one was a fourteen foods dq i would not have stopped
Atmosphere: 1
Food: 4
Service: 1
The lady at the window was rude I'll never go back to that one again
Atmosphere: 1
Food: 3
Service: 1
I am writing to express my significant disappointment with my recent experience. The signage clearly advertised the return of brownie batter, prompting my visit. However, the cashier informed me that it had been discontinued since August. This is incredibly misleading advertising and caused unnecessary disappointment.
Furthermore, when I attempted to order a cookie dough blizzard as an alternative, I was informed that you were also out of cookie dough. While I understand that occasional stock issues can occur, the combination of inaccurate advertising and the unavailability of multiple items suggests a larger issue of with inventory management and communication. Hope you will address these issues to prevent similar experiences for other customers.
Atmosphere: 1
Food: 1
Service: 1
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