I went there and they said they didn't have any fried chicke. 5 STARS
Atmosphere: 3
Food: 3
Service: 5
Ashley Jennings (Naturopath.07)
Food quality wasn't consistently high but we got more than 2 napkins!
Food: 3
Service: 4
Aaron Dammen
Over 20 minutes for 8pcs chicken! It's a long ways from Kentucky to Monticello but COME ON!
Mary Lou James
We stopped at the KFC in Monticello, MN and ordered a 12 piece bucket of 6 breasts and 6 drumsticks. We were charged about $35.00 because of an upcharge for the 6 breasts. This was a take out order, and when we got home there was not a single breast in the bucket. It was all thighs and drumsticks. My husband did look and he thought he saw a breast on the top, but no. I called them as soon as we opened the bucket, but no one answered the phone. We will not go there anymore.
Atmosphere: 4
Food: 3
Service: 4
Anne Towner
Very slow service, I don't know if it is every time or not but I came here and waited over an hour for food. Also didn't get everything we ordered, but by the time we got our meal we were running late so couldn't wait around to get the missing parts of our order.
Hayden Dorf
Drive thru said there was only 2 people working and they would be with me in a second. Sat there for 15 more minutes without another word for them. Pathetic service.
Service: 1
Jakob Cox
Had 3 workers working yesterday, and about 6 people inside with one car in the drive thru.
After waiting to take my order inside some old guy comes up and says angrily to everyone inside “it’s gonna be a 34 minute wait on any chicken cuz we have 3 people working” how would anything take that long? Just because there wasn’t enough workers..
Very unprofessional and very bad at working a kitchen clearly.
Atmosphere: 1
Food: 1
Service: 1
Jessie Johnson
John was very nice and respectful and very helpful! This day and age it's a breath of fresh air knowing there are people still out the that care about the experience of their establishment.
Atmosphere: 5
Food: 5
Service: 5
Kyle Klatke
Buffalo Minnesota KFC. cleanest KFC that I am aware of.
Atmosphere: 5
Food: 5
Service: 5
Benjamin Sanburn
Decent service, food was cooked well but it wasn't hot, more warm. It's an average place nothing fancy, still am grateful to have a KFC nearby
Management needs to fix this place. Incredible delays at the drive through. Clearly understaffed.
Service: 1
Holly Mapson
Very slow service! Sat in drive-thru for 20 minutes!!! Everything I come here it's slow!!
Service: 1
Mae Explorer
Hello KFC monticello. This place need TLC. Need a little work of PR and marketing inside the store employee need to be a little more welcoming and entertaining. The food it shouldn't be recook or refry. This store need a little more love. Sorry
Priscilla Hillmann
As soon as we walked in, no one was at the counter and the staff was in the back. We waited to be acknowledged for 6-7 mins, when the cashier (Christina) came out she was extremely short and irritable. I paid for a side of honey only to have a tiny amount which she said (I paid $1.25) she said that’s all I would get because the sauce is expensive. There was no ice and I told Christina (cashier) she said “we’re waiting for Pepsi it’s been out for a few days” there was no signage nothing. Four other people after me went up to the counter after their order complaining about ice. A simple sign would’ve helped. Went back up because they gave us the wrong side, she was annoyed. We wanted original and got crispy, forgot the butter to our biscuits. It was a mess! I was shocked how rude she was to the other customers. She rang something up wrong and had to cancel it and told the elderly man he had to come back to get his refund later. Then she proceeds to tell the drive thru customers she doesn’t have time to take their order and they had to comeback in 5 mins. The worst customer service I’ve ever seen.
Atmosphere: 1
Food: 1
Service: 1
Thomas Peterson
Very bad management at this one.. Screaming at employees very unpleasant, to say the least.. Not really busy and all the tables are dirty.
I went there and they said they didn't have any fried chicke. 5 STARS
Atmosphere: 3
Food: 3
Service: 5
Food quality wasn't consistently high but we got more than 2 napkins!
Food: 3
Service: 4
Over 20 minutes for 8pcs chicken! It's a long ways from Kentucky to Monticello but COME ON!
We stopped at the KFC in Monticello, MN and ordered a 12 piece bucket of 6 breasts and 6 drumsticks. We were charged about
$35.00 because of an upcharge for the 6 breasts. This was a take out order, and when we got home there was not a single breast in the bucket. It was all thighs and drumsticks. My husband did look and he thought he saw a breast on the top, but no. I called them as soon as we opened the bucket, but no one answered the phone. We will not go there anymore.
Atmosphere: 4
Food: 3
Service: 4
Very slow service, I don't know if it is every time or not but I came here and waited over an hour for food. Also didn't get everything we ordered, but by the time we got our meal we were running late so couldn't wait around to get the missing parts of our order.
Drive thru said there was only 2 people working and they would be with me in a second. Sat there for 15 more minutes without another word for them. Pathetic service.
Service: 1
Had 3 workers working yesterday, and about 6 people inside with one car in the drive thru.
After waiting to take my order inside some old guy comes up and says angrily to everyone inside “it’s gonna be a 34 minute wait on any chicken cuz we have 3 people working” how would anything take that long? Just because there wasn’t enough workers..
Very unprofessional and very bad at working a kitchen clearly.
Atmosphere: 1
Food: 1
Service: 1
John was very nice and respectful and very helpful! This day and age it's a breath of fresh air knowing there are people still out the that care about the experience of their establishment.
Atmosphere: 5
Food: 5
Service: 5
Buffalo Minnesota KFC. cleanest KFC that I am aware of.
Atmosphere: 5
Food: 5
Service: 5
Decent service, food was cooked well but it wasn't hot, more warm. It's an average place nothing fancy, still am grateful to have a KFC nearby
Atmosphere: 5
Food: 4
Service: 3
Restaurantji Recommends
Management needs to fix this place. Incredible delays at the drive through. Clearly understaffed.
Service: 1
Very slow service! Sat in drive-thru for 20 minutes!!! Everything I come here it's slow!!
Service: 1
Hello KFC monticello. This place need TLC. Need a little work of PR and marketing inside the store employee need to be a little more welcoming and entertaining. The food it shouldn't be recook or refry. This store need a little more love. Sorry
As soon as we walked in, no one was at the counter and the staff was in the back. We waited to be acknowledged for 6-7 mins, when the cashier (Christina) came out she was extremely short and irritable. I paid for a side of honey only to have a tiny amount which she said (I paid $1.25) she said that’s all I would get because the sauce is expensive. There was no ice and I told Christina (cashier) she said “we’re waiting for Pepsi it’s been out for a few days” there was no signage nothing. Four other people after me went up to the counter after their order complaining about ice. A simple sign would’ve helped. Went back up because they gave us the wrong side, she was annoyed. We wanted original and got crispy, forgot the butter to our biscuits. It was a mess! I was shocked how rude she was to the other customers. She rang something up wrong and had to cancel it and told the elderly man he had to come back to get his refund later. Then she proceeds to tell the drive thru customers she doesn’t have time to take their order and they had to comeback in 5 mins. The worst customer service I’ve ever seen.
Atmosphere: 1
Food: 1
Service: 1
Very bad management at this one.. Screaming at employees very unpleasant, to say the least.. Not really busy and all the tables are dirty.
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