It’s really frustrating when you go there and pay just to get old food or not the correct portions. I ordered Mac and cheese and potatoes and both were only filed half way or less. Not even worth the almost $7. Mac and cheese they give us old crusty Mac. This place is def still going downhill. Turnover is ridiculous so consistency is failing.
Atmosphere: 2
Food: 1
Service: 2
Tonique Marie Ayler
Chicken was soggy
Matt Beumer
Drive through, so rated average for service and atmosphere. I’ve given this place too many chances to cook their food better, but tonight will be the last time I waste $45 on this place . Wife had me try a piece that she thought tasted “off”. She was lucky she spit hers out, while I wasn’t smart enough to do so. Feeling quite ill and hoping I don’t have food poisoning. The chicken was cooked but tasted spoiled. On top of that, the biscuits were drenched in salty butter. Not flaky or fluffy, but wet and squished into the top of the bucket on top of the chicken. Must have run out of “side” boxes.. Do yourself a favor and find anything at all to spend $45 on instead of a 12 piece meal here.
Atmosphere: 3
Food: 1
Service: 3
Ori Monikee
Disgusting and unacceptable I was served undercooked chicken with blood in it at they only offered to replace one piece instead of the full meal - completely petty and unacceptable. This isn't my first bad experience here either - I've had undercooked biscuits, no butter, and constant issues. Serving raw chicken is a serious health risk, and the lack of accountability is unbelievable. You don't serve bloody chicken and think replacing one piece fixes it. Either fix your standards or shut this place down.
Atmosphere: 1
Food: 1
Service: 1
Larry
Wow! Has this place went downhill? And obviously it's hard to find good help these days. That's all I have to say about this one.
Atmosphere: 1
Food: 2
Service: 1
Isaiah Kallas
Had to go in to order takeout because my coupon did not have a code to use online, OK no problem. Waited 20 minutes to order, get home to realize half my food is missing or wrong. Called the store and go back 15 minutes each way and John corrects my food, doesn’t offer to remake the other food that will be long cold by time I get home. Get home to eat and the chicken isn’t even cooked and made one member sick. The pop machine has no ice and the pop was flat. All around a terrible experience and this is the 2nd time something like this has happened in 6 months. Chalked the first one up as a one-time thing. Will not be going back.
Atmosphere: 3
Food: 1
Service: 2
Mary Ivett Cruz
They just took a long time in the drive thru more than 30 min....
Atmosphere: 4
Food: 4
Service: 4
Shane C
This location sucks. Waiting for your food is like watching an egg hatch.
Food: 1
Service: 1
Dustin Schneeberger
I went there and they said they didn't have any fried chicke. 5 STARS
Atmosphere: 3
Food: 3
Service: 5
Ashley Jennings (Naturopath.07)
Food quality wasn't consistently high but we got more than 2 napkins!
Over 20 minutes for 8pcs chicken! It's a long ways from Kentucky to Monticello but COME ON!
Mary Lou James
We stopped at the KFC in Monticello, MN and ordered a 12 piece bucket of 6 breasts and 6 drumsticks. We were charged about $35.00 because of an upcharge for the 6 breasts. This was a take out order, and when we got home there was not a single breast in the bucket. It was all thighs and drumsticks. My husband did look and he thought he saw a breast on the top, but no. I called them as soon as we opened the bucket, but no one answered the phone. We will not go there anymore.
Atmosphere: 4
Food: 3
Service: 4
Anne Towner
Very slow service, I don't know if it is every time or not but I came here and waited over an hour for food. Also didn't get everything we ordered, but by the time we got our meal we were running late so couldn't wait around to get the missing parts of our order.
Hayden Dorf
Drive thru said there was only 2 people working and they would be with me in a second. Sat there for 15 more minutes without another word for them. Pathetic service.
Service: 1
Jakob Cox
Had 3 workers working yesterday, and about 6 people inside with one car in the drive thru.
After waiting to take my order inside some old guy comes up and says angrily to everyone inside “it’s gonna be a 34 minute wait on any chicken cuz we have 3 people working” how would anything take that long? Just because there wasn’t enough workers..
Very unprofessional and very bad at working a kitchen clearly.
It’s really frustrating when you go there and pay just to get old food or not the correct portions. I ordered Mac and cheese and potatoes and both were only filed half way or less. Not even worth the almost $7. Mac and cheese they give us old crusty Mac. This place is def still going downhill. Turnover is ridiculous so consistency is failing.
Atmosphere: 2
Food: 1
Service: 2
Chicken was soggy
Drive through, so rated average for service and atmosphere. I’ve given this place too many chances to cook their food better, but tonight will be the last time I waste $45 on this place . Wife had me try a piece that she thought tasted “off”. She was lucky she spit hers out, while I wasn’t smart enough to do so. Feeling quite ill and hoping I don’t have food poisoning. The chicken was cooked but tasted spoiled. On top of that, the biscuits were drenched in salty butter. Not flaky or fluffy, but wet and squished into the top of the bucket on top of the chicken. Must have run out of “side” boxes.. Do yourself a favor and find anything at all to spend $45 on instead of a 12 piece meal here.
Atmosphere: 3
Food: 1
Service: 3
Disgusting and unacceptable I was served undercooked chicken with blood in it at they only offered to replace one piece instead of the full meal - completely petty and unacceptable.
This isn't my first bad experience here either - I've had undercooked biscuits, no butter, and constant issues. Serving raw chicken is a serious health risk, and the lack of accountability is unbelievable.
You don't serve bloody chicken and think replacing one piece fixes it. Either fix your standards or shut this place down.
Atmosphere: 1
Food: 1
Service: 1
Wow! Has this place went downhill? And obviously it's hard to find good help these days. That's all I have to say about this one.
Atmosphere: 1
Food: 2
Service: 1
Had to go in to order takeout because my coupon did not have a code to use online, OK no problem. Waited 20 minutes to order, get home to realize half my food is missing or wrong. Called the store and go back 15 minutes each way and John corrects my food, doesn’t offer to remake the other food that will be long cold by time I get home. Get home to eat and the chicken isn’t even cooked and made one member sick. The pop machine has no ice and the pop was flat. All around a terrible experience and this is the 2nd time something like this has happened in 6 months. Chalked the first one up as a one-time thing. Will not be going back.
Atmosphere: 3
Food: 1
Service: 2
They just took a long time in the drive thru more than 30 min....
Atmosphere: 4
Food: 4
Service: 4
This location sucks. Waiting for your food is like watching an egg hatch.
Food: 1
Service: 1
I went there and they said they didn't have any fried chicke. 5 STARS
Atmosphere: 3
Food: 3
Service: 5
Food quality wasn't consistently high but we got more than 2 napkins!
Food: 3
Service: 4
Restaurantji Recommends
Over 20 minutes for 8pcs chicken! It's a long ways from Kentucky to Monticello but COME ON!
We stopped at the KFC in Monticello, MN and ordered a 12 piece bucket of 6 breasts and 6 drumsticks. We were charged about
$35.00 because of an upcharge for the 6 breasts. This was a take out order, and when we got home there was not a single breast in the bucket. It was all thighs and drumsticks. My husband did look and he thought he saw a breast on the top, but no. I called them as soon as we opened the bucket, but no one answered the phone. We will not go there anymore.
Atmosphere: 4
Food: 3
Service: 4
Very slow service, I don't know if it is every time or not but I came here and waited over an hour for food. Also didn't get everything we ordered, but by the time we got our meal we were running late so couldn't wait around to get the missing parts of our order.
Drive thru said there was only 2 people working and they would be with me in a second. Sat there for 15 more minutes without another word for them. Pathetic service.
Service: 1
Had 3 workers working yesterday, and about 6 people inside with one car in the drive thru.
After waiting to take my order inside some old guy comes up and says angrily to everyone inside “it’s gonna be a 34 minute wait on any chicken cuz we have 3 people working” how would anything take that long? Just because there wasn’t enough workers..
Very unprofessional and very bad at working a kitchen clearly.
Atmosphere: 1
Food: 1
Service: 1
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