Caribou Coffee

9420 36th Ave N, New Hope
(763) 546-1818

Recent Reviews

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Alicia Popham

Such a friendly crew!!

Atmosphere: 5

Service: 5

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Everyone that works there is amazing Connor page Rachel Maddie really appreciate you guys. Your guys’s whole crew is a joy to talk to when I come in Very thankful for the card you guys sent me love thy neighbor so nothing but Love For you guys Keep up the great work!!!🎇🎇🎇

Atmosphere: 5

Food: 5

Service: 5

Millennium Lamps

Everytime I go there they screw my drinks up.

And I haven’t received a cup of coffee where the cup is full.

Atmosphere: 2

Food: 1

Service: 1

Yaa Yaa

Willie is so nice and welcoming. He even remembers my order!

Atmosphere: 5

Food: 4

Service: 5

Harry Levin

Great staff at the New Hope location off Highway 169. All smiles and ultra fast service!

Atmosphere: 5

Food: 5

Service: 5

Anissa Black

I love everyone that works here!! It's always a pleasure coming to this location. I'm a newbie in the coffee world and they recommend the best drinks and I'm addicted lol

Mahmoud Abumayyaleh

Out of 10 orders about nine times as prepared correctly.

Atmosphere: 5

Food: 5

Service: 5

Adria Sorensen

Instead of green eggs and ham, we got green chicjen and matcha cooler. Jk, hiwever, mini Glow chick stick likes the matches cooler and the techno music

Nullro _

I used to love this location, but lately my drinks have been made consistently wrong. I think the workers need more training, and in the meantime I’d rather go to a different caribou that can successfully follow a recipe.

Bethany Beyer

Great corner caribou, but no drive thru. All the staff had great customer service skills! Smiling and patient even though I was struggling to decide what to order with my kids.

Christopher Luke

Repeated Issues at This Location – Extremely Disappointed

I’ve given this Caribou Coffee multiple chances over the past year, but the service and quality have consistently let me down. My most recent experience was the last straw.

I placed a mobile order for a Honey Lavender Latte, arrived after a reasonable time, and found my Lumberjack sandwich sitting on the counter—but no drink. The store appeared understaffed, with only one employee visible and over a dozen customers waiting. When I finally got my drink, it was completely wrong (see attached photo).

This is not the first time I’ve had issues here, and at this point, it feels deliberate. I don’t know if it’s poor training, lack of care, or something else, but I should not have to worry about my order being messed with every time I visit.

I won’t be returning to this location unless serious improvements are made. If you’re looking for consistent, quality service, I suggest going to another Caribou Coffee nearby.

breana ramos

y’all got the most stupidest people working here i placed a order for a hot coffee multiple times and have called to confirm with them just for them to send it out cold

Atmosphere: 1

Food: 1

Service: 1

Queen Inshalla Tolbert

I like Caribou coffee better than the other ones … my firs time having Cabu in Minnesota I got home to Arizona got a mocha turtle and they have the chocolate coffee bean that goes on the top. I actually like that when I got to Arizona, they argued with me about that that doesn’t come on the moas and from my understanding and with on all the moas, I guess it’s different according to the state you go to.

Mark Madland

Our barista was very nice helping my 3-year-old buy his own snacks.

Atmosphere: 5

Service: 5

Bailey Otto

This location is not open for posted hours with no sign saying anything about closing early. Unreliable.

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