Caribou Coffee

9420 36th Ave N, New Hope
(763) 546-1818

Recent Reviews

C Mozey

Super friendly barista! I made a mistake in ordering & they made a new one with no questions asked!

Atmosphere: 4

Service: 5

Lynn Koechel

Good coffee and pastry. Nice dine-in area and friendly service make this a place a winner.

Atmosphere: 4

Food: 5

Service: 5

Hal

It’s getting a 2 star because at least most of the workers are friendly but they make my drink incorrectly every single time I order. This caribou is like a 2 min walk for me so it’s convenient but it’s so frustrating to get the wrong drink every single time, and I wish I was exaggerating.

Atmosphere: 3

Food: 4

Service: 2

Terri Gratz

I want to love this location because it’s in my neighborhood but I’m always disappointed because 1. My order is almost always wrong or incomplete 2. The employees are not trained well. This location needs better management.

Atmosphere: 5

Service: 1

Antwan Smith

Great place coffe on pointParking: Just pull up

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turtle Mocha

Susan Mersy

I wouldn't be posting this publicly, but they offered a free size upgrade for a review of today's experience, so here goes...Had it not been for previous good experiences at this location, I would have rated them lower. I placed my order today via the app, but when I got there, I was told my item was out of stock and they couldn't offer a refund in the store - I would have to call customer service. I did call customer service to get my refund and my balance does appear to be updated as they said it would be, but it was a drain on my time and energy to end up worse off than I started (the 10 cents off for getting today's trivia in the app is gone, so it would cost more to stop at another location now).Given that more and more businesses seem to be pushing for ordering via app (why else would they offer 2 points per dollar for ordering through the app, but only 1 point per dollar for in person ordering), these apps need to accurately reflect store inventory so situations like this don't happen (sadly this is not the first time this has happened either).

Atmosphere: 3

Food: 3

Service: 3

Stu Spring

N/ADietary restrictions: N/A

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Nitro High Rise

Nancy Benzinger

Great beverages and nice selection for any age. Nice locations and generally happy employees. Was surprised that this location closes at 6 pm. Maybe due to location?

Atmosphere: 4

Food: 4

Service: 4

Zack Barth

The service was terrible and the wait time for one drink was absurd. Mobile orders should not be prioritized over customers who are there in person. Pick any other caribou other than this one if you can.

Atmosphere: 1

Food: 1

Service: 1

Elena Swanson

Nice and friendly service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original, Iced Caramel High Rise

Lee Ann Lause

Great service. Nice employees.Parking: Close to shop. Nice seating.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Kids Hot Chocolate

Michael Foster

Staff is not very

Atmosphere: 3

Food: 3

Service: 3

Janet Johnson

Love my smoothie. Need to bring back apple

Atmosphere: 5

Food: 5

Service: 5

Christina Ende

There are two young guys working here and they are the fastest baristas I ever met, they are kind and respectful now days you don't get that. I appreciate you two!!! Stay amazing this world needs more like you.

Atmosphere: 4

Food: 5

Service: 5

Missy

This has always been a good location with good service.

Atmosphere: 5

Food: 5

Service: 5

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