McDonald's
4201 Winnetka Ave N, New Hope
(763) 533-5066
Recent Reviews
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Kind of funny, writing a review about McDonald's :-P. Well, I'm impressed that the drive-thru is open relatively late... My only complaint is very small - I wish they always give you ketchup for the French fries, even without you asking... This is specifically for the drive-thru.
Atmosphere: 5
Food: 5
Service: 4
The fact that I’m spending time writing a review means something. This store is slow and consistently messes up orders. Consistently.
Food: 1
Service: 1
Guess this place can't count to 3 can't have a triple cheeseburger can't do a double and add a patty. Place is a joke. Rude lady at the front counter. Would rather go to any other mcdonalds then this one. Or a burger king and I hate that place
Atmosphere: 1
Food: 1
Service: 1
This place usually is good with speed and accuracy. Being one of the only 24 hr stores is nice. Today, the signs are lit and the store is dark. There is one employee who looks to be sleeping at a table and another who looks to be making herself food.... while cars are coming and going with no service. I paid through the mobile ordering and can not even try to get my order. Sat in the drive through for more than 20 minutes. Why even light up anything? Why not keep it closed on the app? Sheesh.
I had a mobile pickup for drive through around 1 am on a Saturday night. Nothing too special and I had used my coupon on the app for my order. I get to the drive through and there is nobody there at the speaker. I tried for a couple minutes and pulled up. They had told me they had turned off mobile orders. I had asked if I could get my same thing I ordered by showing my order on my phone and they replied yes. They had told me my new balance meaning I had to pay again. I asked for refund there at the window and they tried to show me how to get a refund in the app. I had asked why do I have pay for it again and why they couldn’t give me my paid order or override it. I’ve worked at Starbucks and we did that all the time if their order accidentally got picked up. I ended up paying a dollar more than I did. They couldn’t find it leaving me to pay twice. I finally found the cancel button in my app when home. But they were unfortunately rude and unprofessional. I know it was late at night but you should always help your customers.
Atmosphere: 5
Food: 4
Service: 2
The service was a little slow, but that’s acceptable because there was only one person at the cash register and she was doing a fantastic job. If you ask me, she deserves the employee of the month Several times over
Atmosphere: 5
Food: 5
Service: 5
Whoever Took my order messed it up when I got to pay out the window couldn’t figure out which order was mine then had an attitude when I told her that that was the wrong order I had tried to order two grinch fries allowed me to order two grinch fries without telling me there’s no longer french fries available so when got to receive my food I had two regular large fries and was very disappointed when I wouldn’t have ordered fries at all. If i would’ve known there was no grinch fries but instead they still allowed me to order two grinch fries without telling me there is no longer grinch fries available. Customer service sucks. They all need to suck but and they all look like the Grinch
Atmosphere: 1
Food: 2
Service: 1
The orange juice is mixed with water. Very pathetic
Food: 1
Fruit flies buzzing around my table, garbage all over the floor, yet 7 employees on duty. Never seen such a disgusting MacDonald in my life. This is unacceptable. What manager allows this ?
Atmosphere: 1
Food: 4
Service: 4
I swear these people are worthless at their job. I don’t think I’ve ever gotten a complete order correct outside of a single item order. There’s constantly rowdy kids in there tearing the place to shreds as well.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Slowest service this side of the Mississippi!!!!
Great food & friendly staff, definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Drive thru was disorganized, they took my order then disappeared. Needed to re order with a different person then they didnt know where my food was when i pulled up. Fries were typical Mcdonalds (👍) but not sure how you can mess up 2 cheeseburgers
Atmosphere: 3
Food: 2
Service: 2
Been going to McDonald's since the 70s, the way I was treated makes me never want to go there again. The young folks can be so rude and uncaring, they where at this McDonald's, this employee,' hair was all over his head, no hair net, he left me waiting in the drive through for several minutes when no one else was in line, couldn't understand what he. Was saying. I am so disappointed and unhappy
Atmosphere: 1
Food: 1
Service: 1
Morning manager very rude
Service: 1
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