Sarpino's Pizzeria New Hope

They have plant based cheese as well as veggie meats, pizza was so doughy and cheesey and very customizable! Highly recommend

Looking forward to this location reopening!

Atmosphere: 5

Food: 5

Service: 5

The kids love the cheesy bread and we love the gourmet pizza options!

Atmosphere: 5

Food: 5

Service: 5

The staff is friendly, delivery is reliable, and the pizza tastes amazing every time.

Atmosphere: 5

Food: 5

Service: 5

Our family orders from Sarpino’s almost every week and they never disappoint. The staff is friendly, delivery is reliable, and the pizza tastes amazing every time!

Atmosphere: 5

Food: 5

Service: 5

Always fresh, hot, and delicious! The Hot Honey Pizza is amazing and the delivery is always fast!

Atmosphere: 5

Food: 5

Service: 5

If you're doing any kind of delivery service , this place sucks literally takes forever.

Atmosphere: 1

Food: 1

Service: 1

Order online for delivery. Easy to choose vegan options Updated from previous review on 2026-03-21

Food have always been good. It's sad that they no longer have my favorite salad, but they still serve my family's favorite pizza. The drivers are amazing, especially Clever; he is always respectful and super friendly he calls before he arrives and maintains a good communication. The manager, Lurdes (I hope she is the manager), always answers the phone very friendly and helps by answering any questions in a super kind and patient tone. Love you, Sarpino's!

Atmosphere: 5

Food: 5

Service: 5

I have ordered twice from this place. The first time I had no issue. The second time, I ordered a medium pizza for delivery on a Thursday night. It was almost $40 for the one pizza and it was not made to order. It was missing two ingredients and had pineapple randomly added to it. I paid for 3 extra garlic butters and got none. I called immediately that night to see if they could resend the pizza. No one answered. I called the following day to ask for a refund and they took my name and number and said they would call me back once they spoke to a manager. I received no call back, so I called again a few days later. They were not able to look up my order easily. I had to send screenshots and email confirmations to prove my pizza order. The lady that I spoke to this time was very kind and promised I would get a refund. A few days go by, I do not see a refund. I contact her again to let her know and she says she will talk to the owner again. Today I see a credit for $15. The pizza was $37 and made wrong. I do not think it is appropriate to not give a full refund. I would consider going elsewhere because if they make your order wrong, it will be a pain in the butt to try to contact them and get it fixed, and in the end they will not give you the refund you deserve. There are plenty of better pizza spots.

Food: 3

Service: 1

**update** I emailed them right after they responded but they never respomded to me** We ordered online and had an ETA on the tracker. After it was 15 minutes past and there was no change we called the store. It rang until it went to voice mail. We tried again after another 10-15 minutes and the same thing. As it was almost 9pm at that point we started making other food. Then after almost 45 minutes PAST the estimated delivery time the driver showed up. Pizza was warm but after two bites we found it was still raw dough inside. Normally we have loved the food from there but we tried calling and emailing again with no response. Did the survey and they sent me a $1 coupon... so we never really got our food that night and no one from the store will respond to the follow up emails or calls. Very disappointed if they had said they were backed up that would have been fine. If they made a mistake in preparation and took the food out to early just say that but to completely ignore us. I still have the one pizza in my fridge while I wait for a response. Debating if I should bring it back to the store to see if I have to go in person to actually get a response (of any kind)

Atmosphere: 1

Food: 1

Service: 1

they used to be pretty good but something happened. they won't respond or answer the phone. we got an undercooked pizza to the point where no one could eat it. doughy undercooked with a grainy gritty sauce is was real bad. I tried calling multiple times that night and since also tried emailing but they won't pick up the phone or respond.

Accidentally got double charged for an order due to an online ordering bug. They fixed it right away. Fantastic service, will order again.

Atmosphere: 5

Food: 5

Service: 5

Ordered online and waited past the estimated delivery time. Called to get an update and no answer. Called a bit later and heard a person pick up the phone and slam it back down on the receiver (simply hanging up). Drove down to the store to check on the order since no one would answer the phone. No doorknob on the door so an employee had to let me in. Order was ready so I just asked for it. Asked for a refund for the delivery driver tip and they gave it to me in cash but they shorted me a few dollars because they didn't have change. This place is clearly short staffed or their employees are incompetent. Either way, won't be ordering here again

Atmosphere: 1

Food: 4

Service: 1

So I got a gift card and hadn’t been to Sarpinos for a while so I ordered a pepperoni pineapple thin crust the pineapple tasted real funny and there was tons of it and it’s juice on the pizza it wrecked the whole pizza I called and asked them to check the fruit and they said it was fine that’s bull I spent my whole gift card here was very hungry and I hope I don’t die from that rancid pineapple!!! I’m just out a pizza they did not offer to replace of course because like he said it’s fine. I will never come here again!

Atmosphere: 5

Food: 1

Service: 5