There was a helpful young man at the store that day very nice and had a great experience with him, his co worker tho who seemed to be his superior came in later and was not helpful at all. Couldn't log into the app to obtain my coupons and was not able to get assistance so paid full price for 2 sandwiches. Would be good if they had there coupons codes to scan at the store and maybe she could have been more helpful instead of snarky and a little dismissive.
Atmosphere: 2
Food: 2
Service: 2
Shantel R.
The man who was at the counter was rude and clearly didn't want to be there. Didn't acknowledge us and when he did you could tell he didn't want to be there. If I wasn't in a rus I would have gone somewhere else. The younger emp was at least pleasant.
Jack
When I go in person and order it’s great. The only issue I have is when it comes to online ordering. I’ve ordered here like 5 times and they have NEVER made my sandwich correctly. I ask for some super simple buffalo chicken sub with American cheese (and that’s it), and then I get this sub with 4 tiny pieces of chicken and a million veggies that nobody likes. It’s like they want to get rid of veggies so they don’t expire, so they just toss as many in with the online orders as they can.
Atmosphere: 1
Food: 1
Service: 1
Vinnie P.
Horrible service! Made a online order 1 hour 30 mins in advance, and it took them a half hour after I got there for them to make it. They also made some one else's new online order in front of me while I was waiting. Don't go here.
Jared Pudwill
Do NOT order online at this store (or any Subway for that matter.) This was the second time in a year that I’ve ordered online, gotten a charge on my card, the email confirmation for the order, and double checked that it was the right store, and told “we never received an order.”Clearly there’s a major issue with Subway’s mobile app, and the company is all too happy to take your money without you what you paid for.
Sarah U
The staff are friendly and quick.
B Pete
Worst subway I've ever been to.
Heather W.
The manager needs to teach the staff how to change their gloves between the cash register and preparing the sandwiches. One worker was annoyed when I asked him about changing only one glove after touching money. The other worker changed the receipt paper, picked excess paper off the floor, and then came to finish making the sub with the same gloves on. Even if money is not touched on that transaction, the screen is still full of bacteria from checking customers out that had cash before. Please teach the staff that gloves are only worn while making sandwiches.
Eric Hullstrom
Slow service and it was not busy.
Courtney R
Tracey was awesome! Very smiley and friendly! I haven’t had this good of a subway sandwich in a long time. You rarely experience a worker being this happy to help a customer these days. I will definitely be back.
The chicken bacon ranch footlong gave me explosive diarrhea. Worth every bite.
Jesse Spencer
Vey poor customer service! I had a very short time window to order lunch. Everything started out okay, but the employee John became very agitated (apparently about having to make sandwiches) and threw an absolute tantrum. He became argumentative and rude, refused to make the sandwich the way I asked him to, and eventually ended up throwing my sandwich and destroying it. Beware of John, he is emotionally delicate and will throw a temper tantrum, and maybe even your sandwich.
David Mitchell
They have good staff during lunch at this location, i like Subway but wow has the cost gone up. Good but spendy
mytruebliss
We like this quaint little location in North Mankato - it’s always kept clean & tidy.My husband got the Subway Club Footlong sub with chips & a pop. And, I got the Chicken Teriyaki on a Spinach Wrap ?
There was a helpful young man at the store that day very nice and had a great experience with him, his co worker tho who seemed to be his superior came in later and was not helpful at all. Couldn't log into the app to obtain my coupons and was not able to get assistance so paid full price for 2 sandwiches. Would be good if they had there coupons codes to scan at the store and maybe she could have been more helpful instead of snarky and a little dismissive.
Atmosphere: 2
Food: 2
Service: 2
The man who was at the counter was rude and clearly didn't want to be there. Didn't acknowledge us and when he did you could tell he didn't want to be there. If I wasn't in a rus I would have gone somewhere else. The younger emp was at least pleasant.
When I go in person and order it’s great. The only issue I have is when it comes to online ordering. I’ve ordered here like 5 times and they have NEVER made my sandwich correctly. I ask for some super simple buffalo chicken sub with American cheese (and that’s it), and then I get this sub with 4 tiny pieces of chicken and a million veggies that nobody likes. It’s like they want to get rid of veggies so they don’t expire, so they just toss as many in with the online orders as they can.
Atmosphere: 1
Food: 1
Service: 1
Horrible service! Made a online order 1 hour 30 mins in advance, and it took them a half hour after I got there for them to make it. They also made some one else's new online order in front of me while I was waiting. Don't go here.
Do NOT order online at this store (or any Subway for that matter.) This was the second time in a year that I’ve ordered online, gotten a charge on my card, the email confirmation for the order, and double checked that it was the right store, and told “we never received an order.”Clearly there’s a major issue with Subway’s mobile app, and the company is all too happy to take your money without you what you paid for.
The staff are friendly and quick.
Worst subway I've ever been to.
The manager needs to teach the staff how to change their gloves between the cash register and preparing the sandwiches. One worker was annoyed when I asked him about changing only one glove after touching money. The other worker changed the receipt paper, picked excess paper off the floor, and then came to finish making the sub with the same gloves on. Even if money is not touched on that transaction, the screen is still full of bacteria from checking customers out that had cash before. Please teach the staff that gloves are only worn while making sandwiches.
Slow service and it was not busy.
Tracey was awesome! Very smiley and friendly! I haven’t had this good of a subway sandwich in a long time. You rarely experience a worker being this happy to help a customer these days. I will definitely be back.
Restaurantji Recommends
The chicken bacon ranch footlong gave me explosive diarrhea. Worth every bite.
Vey poor customer service! I had a very short time window to order lunch. Everything started out okay, but the employee John became very agitated (apparently about having to make sandwiches) and threw an absolute tantrum. He became argumentative and rude, refused to make the sandwich the way I asked him to, and eventually ended up throwing my sandwich and destroying it. Beware of John, he is emotionally delicate and will throw a temper tantrum, and maybe even your sandwich.
They have good staff during lunch at this location, i like Subway but wow has the cost gone up. Good but spendy
We like this quaint little location in North Mankato - it’s always kept clean & tidy.My husband got the Subway Club Footlong sub with chips & a pop. And, I got the Chicken Teriyaki on a Spinach Wrap ?
It was ok but I love that steak and cheese