I went in Friday December 4th about 10:30 to the Oakdale MN location. The website states the drive thru does not close until 2. I ordered a rodeo burger meal. When my husband pulled up to the window the fry warmer light was off, the fries were hard and cold. My burger felt as if it had been sitting out, the burger was cold in the middle.. Never again,this place has really gone down hill.
Food: 1
Service: 2
Jesus Vazquez
It was ok 👍, don't eat out much
Atmosphere: 3
Food: 3
Service: 3
Robby Vang
Ordered online and went through drive thru as only customer. Ordered limited Franken Sundae with vampire nuggets. Upon pickup, was notified the purple syrup wasn't available, but cashier says can still provide oreo version. Once received, didn't have any popping candy nor oreos and was only vanilla with chocolate syrup. Then was also told no spoons and was handed a fork. 3 strikes in one order. Wth?
Atmosphere: 1
Food: 1
Service: 1
luis toro
No organization and the place was dirty floor in the service erea, no motivation. But I understand that place doesn't pay enough but the manager need to be a teen player. Employees they try the best but need a motivation.
Atmosphere: 2
Service: 2
Steven Moua
Came here with a friend and his wife to hang out. We sat in in the back near the TV, which has messed up audio. That made it distracting when talking to each other.
Atmosphere: 3
Food: 3
Service: 4
Milla Mac
My go to place close to work. Very friendly and caring people. They seem like they go above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Hakurou Xavier
Good and quick
Atmosphere: 5
Food: 5
Service: 5
Paul Linson
Food was hot fresh and they were friendly
Atmosphere: 5
Food: 5
Service: 5
Camilo Villegas
Lilian and Paul at this Burger King made our experience and meal one to remember. Amazing customer service and accommodated our custom request. This BK is lucky to have such wonderful people on their team! Give them a raise :)
The manager walked away while I still had questions leaving the young employee to make up excuses. For years we've been able to upgrade from a regular whopper to an impossible one with the coupons. If the policy changed say that. If you don't want to deal with it, say that. Don't put a teenager in front of you to have them say that it causes a stocking issue. That doesn't even make sense with this situation. I would never want to work under a manager who ignores customer questions to make a kid respond in her place
Toua Vang
I don’t understand how this place takes so long. There no one here. They are making burgers, but it takes 15 minutes. This is not the first time..
Atmosphere: 1
Food: 1
Service: 1
Monte Dickens
The evening manager is very rude. She yells and talks bad about the customer to her co-workers. She talks loud enough for the customer to hear her. At least wait for them to leave before you start bad mouthing them. Don't do it while the drive-thru window is still cracked open. I get working in fast food is tough, but If I'm not being rude to you, then there's no reason for you to be rude to me. When I go to this location most of the workers there are good. I don't know if she was having a bad day, or maybe she was dealing with a lot under pressure, but don't take it out on me.
Atmosphere: 2
Food: 3
Service: 1
Plainsman 576
3/29/25 Noon. Quiet inside. Drive-Thru very busy. Had the coupon special; 2 Whopper Jr's & 2 small fries. Added 2 small drinks. Cashier neutral, later a friendly one came on and even came to the table to check on us. Food was warm and came fairly quick. Strange, a floor mat was thrown up on a booth and a stack of slippery cones in the middle of an aisle & and never moved in the almost 2 hrs we were there. Nice temp inside after coming in from the windy & cold.
Parking: 30 spots
Kid-friendliness: Seating for small kids
Wheelchair accessibility: Straight in access. Lot is in need of repairs
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries
T Tell
ordered a Big Fish Sandwich, it was disgusting! the top of the bun was burnt, no tarter sauce instead there was mayo which was white and curdled yellow, the lettuce was wilted, so it had to be removed. so for $6 the eatable meal was a bottom bun and small piece of fish. the fish was no bigger than a McDonalds Filet-o-fish, so big fish it is NOT!
Skip this one
Atmosphere: 1
Food: 1
Service: 1
I went in Friday December 4th about 10:30 to the Oakdale MN location. The website states the drive thru does not close until 2. I ordered a rodeo burger meal. When my husband pulled up to the window the fry warmer light was off, the fries were hard and cold. My burger felt as if it had been sitting out, the burger was cold in the middle.. Never again,this place has really gone down hill.
Food: 1
Service: 2
It was ok 👍, don't eat out much
Atmosphere: 3
Food: 3
Service: 3
Ordered online and went through drive thru as only customer. Ordered limited Franken Sundae with vampire nuggets. Upon pickup, was notified the purple syrup wasn't available, but cashier says can still provide oreo version. Once received, didn't have any popping candy nor oreos and was only vanilla with chocolate syrup. Then was also told no spoons and was handed a fork. 3 strikes in one order. Wth?
Atmosphere: 1
Food: 1
Service: 1
No organization and the place was dirty floor in the service erea, no motivation. But I understand that place doesn't pay enough but the manager need to be a teen player. Employees they try the best but need a motivation.
Atmosphere: 2
Service: 2
Came here with a friend and his wife to hang out. We sat in in the back near the TV, which has messed up audio. That made it distracting when talking to each other.
Atmosphere: 3
Food: 3
Service: 4
My go to place close to work. Very friendly and caring people. They seem like they go above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Good and quick
Atmosphere: 5
Food: 5
Service: 5
Food was hot fresh and they were friendly
Atmosphere: 5
Food: 5
Service: 5
Lilian and Paul at this Burger King made our experience and meal one to remember. Amazing customer service and accommodated our custom request. This BK is lucky to have such wonderful people on their team! Give them a raise :)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The manager walked away while I still had questions leaving the young employee to make up excuses. For years we've been able to upgrade from a regular whopper to an impossible one with the coupons. If the policy changed say that. If you don't want to deal with it, say that. Don't put a teenager in front of you to have them say that it causes a stocking issue. That doesn't even make sense with this situation. I would never want to work under a manager who ignores customer questions to make a kid respond in her place
I don’t understand how this place takes so long. There no one here. They are making burgers, but it takes 15 minutes. This is not the first time..
Atmosphere: 1
Food: 1
Service: 1
The evening manager is very rude. She yells and talks bad about the customer to her co-workers. She talks loud enough for the customer to hear her. At least wait for them to leave before you start bad mouthing them. Don't do it while the drive-thru window is still cracked open. I get working in fast food is tough, but If I'm not being rude to you, then there's no reason for you to be rude to me.
When I go to this location most of the workers there are good. I don't know if she was having a bad day, or maybe she was dealing with a lot under pressure, but don't take it out on me.
Atmosphere: 2
Food: 3
Service: 1
3/29/25 Noon. Quiet inside. Drive-Thru very busy. Had the coupon special; 2 Whopper Jr's & 2 small fries. Added 2 small drinks. Cashier neutral, later a friendly one came on and even came to the table to check on us. Food was warm and came fairly quick. Strange, a floor mat was thrown up on a booth and a stack of slippery cones in the middle of an aisle & and never moved in the almost 2 hrs we were there. Nice temp inside after coming in from the windy & cold.
Parking: 30 spots
Kid-friendliness: Seating for small kids
Wheelchair accessibility: Straight in access. Lot is in need of repairs
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries
ordered a Big Fish Sandwich, it was disgusting! the top of the bun was burnt, no tarter sauce instead there was mayo which was white and curdled yellow, the lettuce was wilted, so it had to be removed. so for $6 the eatable meal was a bottom bun and small piece of fish. the fish was no bigger than a McDonalds Filet-o-fish, so big fish it is NOT!
Food: 1
Service: 2
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