They had forgotten my chicken quesadilla when I had gotten home and I had to go all the way back to get it fixed up. They didn’t even give me my receipt and the food tasted funny.
Atmosphere: 1
Food: 1
Service: 1
Jason Ziniel
Vegetarian options: Can make any item vegetarian
Dietary restrictions: Don't expect gluten or corn free to be easy to order
Kid-friendliness: Don't bring kids to fast food places
Wheelchair accessibility: Easy access
kohlton houfer
Ordered through the app. Told me it would be done and I showed up. Took an additional 25 min of me standing inside with no customer service and no information. Then I get my food and half the food is barely warm because they left it all sit out waiting for 1 thing to finish instead of doing it all right when the other items was done. Absolutely ridiculous
Atmosphere: 3
Food: 2
Service: 1
andrew lien
The inside of this Taco Bell is absolutely disgusting!! Garbage on floor dirty rugs, nasty toilets overall really gross I hope I don't get sick eating here !!
Atmosphere: 1
Food: 4
Service: 4
Jim Lowman
Went inside to order take out. Not too busy on a Sunday afternoon. It took 25 minutes to get our order. I looked in back and 3 workers and were in no hurry. Not worth the wait. Next time I will go down the street and get Taco Johns!
Atmosphere: 2
Food: 1
Service: 1
Joanie B
11-24-24 Aggressive employee (Alec), rude, can’t handle the pressure when it’s busy and has the employees scared of him. I ordered my food and went to pay cash at the counter. A young man, who was filling the chip bags, came over to the counter to take payment. The employee (Alec) who was at the drive-up window, came over to do something under the counter. The young man asked him if the register at the counter was open and Alec told him no. Alec stood up, looked at the young man and pointed back at the chips for him to go back there. Alec told me to stop harassing his employees and he would take my payment. He proceeded to walk back to the drive-up counter, yelled that he was busy, not to harass his employee, that only one register was open. The young man went back to filling chip bags and mouthed, I’m Sorry to me. Alec came back and took the money, brought the change back and I asked him what his name was. He told me Alec, and I proceeded to tell him he was rude, that you don’t talk to customers that way. Alec told me I was rude, that he was busy, that I was harassing his employees. The young man was doing his job, waiting on customers that were at the counter, which is something that this particular store lacks in. He did nothing wrong, he came to the counter, nobody asked him. I could tell that he was afraid of Alec. Since Alec wanted to argue with me about his treatment of customers in front of another customer, I told him to go back to what he was doing and to wait on the young lady who was standing next to me waiting for her drink cup that wasn’t given to her. Alec then proceeded to tell me not to tell him what to do. Alec cannot handle the pressure when it’s busy. There was no reason that the other register shouldn’t have been open. Not everyone pays with a credit card. I’ve worked retail, in customer service, and I know that’s not how you handle or treat customers. Nobody harassed any employee there. The young man was doing his job, helping customers, and no employee should be afraid at their workplace. Alec should be let go or needs to be trained in how to handle things when it’s busy. Also, his appearance needs to be cleaned up. I definitely won’t be going back to that Taco Bell, as long as he’s there. Good thing there’s a Taco John close by. I would rather pay a little more than have to deal with an aggressive employee who thinks that an employee waiting on a customer is a customer harassing an employee.
Atmosphere: 1
Food: 3
Service: 1
John Vue
Very RUDE worker… wasn’t nice at all!!! Rude/Mean to costumer like LITERALLY; absolutely for no GAWD DAMN reason. And telling me I don’t know my OWN name… When CLEARLY pronouncing it wrong… “John” is a common name. It ain’t “Jon” or nothing. So, pronounce it correctly before targeting me. 😒
- Thanks, sincerely costumer!
Atmosphere: 1
Food: 2
Service: 1
Rajesh RS
Drive thru staff doesn’t have patience and not customer friendly .. verry badl experience here .. ZERO rating for service ..
Atmosphere: 1
Food: 2
Ciara Goering
the cool part about this taco bell is that instead of actually being served food here, you can stand at the front desk for ten minutes while employees stand in the back, swearing, using racial slurs, and mocking customers.
Atmosphere: 1
Food: 1
Service: 1
NANCY COOK
Great job with quick service and very friendly staff. Alec was very friendly and made sure my order was right!
Second time I ordered here and second time they got my order wrong.
Frank Redmon
Good food fast service really not friendly staff
Atmosphere: 3
Food: 4
Service: 5
Nicholas Greene
This place is trash. Don't waste your time here. They'll either mess up your order or serve you some inedible garbage and then refuse to make it right. Go to the Taco Bell on suburban Ave and avoid all the hassle.
Atmosphere: 1
Food: 1
Service: 1
David Raab
No menus at this location. Meal numbers don’t match up with other locations. Got the wrong order with stale taco shells went in the garbage.
Atmosphere: 3
Food: 1
Service: 2
Aba Moges
Nice place to grab a bite. Affordable prices and good tasting
They had forgotten my chicken quesadilla when I had gotten home and I had to go all the way back to get it fixed up. They didn’t even give me my receipt and the food tasted funny.
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: Can make any item vegetarian
Dietary restrictions: Don't expect gluten or corn free to be easy to order
Kid-friendliness: Don't bring kids to fast food places
Wheelchair accessibility: Easy access
Ordered through the app. Told me it would be done and I showed up. Took an additional 25 min of me standing inside with no customer service and no information. Then I get my food and half the food is barely warm because they left it all sit out waiting for 1 thing to finish instead of doing it all right when the other items was done. Absolutely ridiculous
Atmosphere: 3
Food: 2
Service: 1
The inside of this Taco Bell is absolutely disgusting!! Garbage on floor dirty rugs, nasty toilets overall really gross I hope I don't get sick eating here !!
Atmosphere: 1
Food: 4
Service: 4
Went inside to order take out. Not too busy on a Sunday afternoon. It took 25 minutes to get our order. I looked in back and 3 workers and were in no hurry. Not worth the wait. Next time I will go down the street and get Taco Johns!
Atmosphere: 2
Food: 1
Service: 1
11-24-24
Aggressive employee (Alec), rude, can’t handle the pressure when it’s busy and has the employees scared of him.
I ordered my food and went to pay cash at the counter. A young man, who was filling the chip bags, came over to the counter to take payment. The employee (Alec) who was at the drive-up window, came over to do something under the counter. The young man asked him if the register at the counter was open and Alec told him no. Alec stood up, looked at the young man and pointed back at the chips for him to go back there. Alec told me to stop harassing his employees and he would take my payment. He proceeded to walk back to the drive-up counter, yelled that he was busy, not to harass his employee, that only one register was open. The young man went back to filling chip bags and mouthed, I’m Sorry to me.
Alec came back and took the money, brought the change back and I asked him what his name was. He told me Alec, and I proceeded to tell him he was rude, that you don’t talk to customers that way. Alec told me I was rude, that he was busy, that I was harassing his employees. The young man was doing his job, waiting on customers that were at the counter, which is something that this particular store lacks in. He did nothing wrong, he came to the counter, nobody asked him. I could tell that he was afraid of Alec.
Since Alec wanted to argue with me about his treatment of customers in front of another customer, I told him to go back to what he was doing and to wait on the young lady who was standing next to me waiting for her drink cup that wasn’t given to her. Alec then proceeded to tell me not to tell him what to do.
Alec cannot handle the pressure when it’s busy. There was no reason that the other register shouldn’t have been open. Not everyone pays with a credit card. I’ve worked retail, in customer service, and I know that’s not how you handle or treat customers. Nobody harassed any employee there. The young man was doing his job, helping customers, and no employee should be afraid at their workplace.
Alec should be let go or needs to be trained in how to handle things when it’s busy. Also, his appearance needs to be cleaned up.
I definitely won’t be going back to that Taco Bell, as long as he’s there. Good thing there’s a Taco John close by. I would rather pay a little more than have to deal with an aggressive employee who thinks that an employee waiting on a customer is a customer harassing an employee.
Atmosphere: 1
Food: 3
Service: 1
Very RUDE worker… wasn’t nice at all!!! Rude/Mean to costumer like LITERALLY; absolutely for no GAWD DAMN reason. And telling me I don’t know my OWN name… When CLEARLY pronouncing it wrong… “John” is a common name. It ain’t “Jon” or nothing. So, pronounce it correctly before targeting me. 😒
- Thanks, sincerely costumer!
Atmosphere: 1
Food: 2
Service: 1
Drive thru staff doesn’t have patience and not customer friendly .. verry badl experience here .. ZERO rating for service ..
Atmosphere: 1
Food: 2
the cool part about this taco bell is that instead of actually being served food here, you can stand at the front desk for ten minutes while employees stand in the back, swearing, using racial slurs, and mocking customers.
Atmosphere: 1
Food: 1
Service: 1
Great job with quick service and very friendly staff. Alec was very friendly and made sure my order was right!
Restaurantji Recommends
Second time I ordered here and second time they got my order wrong.
Good food fast service really not friendly staff
Atmosphere: 3
Food: 4
Service: 5
This place is trash. Don't waste your time here. They'll either mess up your order or serve you some inedible garbage and then refuse to make it right. Go to the Taco Bell on suburban Ave and avoid all the hassle.
Atmosphere: 1
Food: 1
Service: 1
No menus at this location. Meal numbers don’t match up with other locations. Got the wrong order with stale taco shells went in the garbage.
Atmosphere: 3
Food: 1
Service: 2
Nice place to grab a bite. Affordable prices and good tasting
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Beefy Melt Burrito
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