Stopped by for lunch and they did not disappoint. Fast and friendly service and the food was good too.
Atmosphere: 4
Food: 4
Service: 4
BDUB
Everything is good, just use caution when getting a fountain drink. The hoses coming from the soda boxes are very disgusting and dirty!
Atmosphere: 5
Food: 5
Service: 5
Eva King
I ordered 3 of my fav shake, Cookie butter. The kids dived in first but they didn't look like they were enjoying it so i asked how was it and they said watery. So I tasted mine and sure enough it was watery and disgusting. I immediately called the store and spoke to the manager, who apologized. I thought it was awesome that she offered to send me 3 coupons for new shakes since i was headed across town and couldn't return. That was 2 weeks ago and i have yet to receive those coupons. That was my second trip to this store, I wont return. Sad cause its close to my home but don't mind driving for good food and service. I have never had an issue like this with the Maple Grove location.
Atmosphere: 3
Food: 1
Service: 1
Demonic D.K
Thanks for changing your hours to 9-9. Last time I was here last year you guys were only open from 11-9 (delivery 9-9) which I thought was unfair and swore to never come back but now that I have come back today 10-27-23 10:09am and see the hours have changed back to 9 to 9 because I called, I will return once more. I just hope the hours won’t change again. Delivery drivers can come at 9 AM but customers couldn’t until 11 which made no sense. So whoever changed the hours back to 9 to 9 for everyone, thank you
Josh Partridge
Dined in right before close and everything was still nice and fresh.Kid-friendliness: Good selection of kids meals.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie, Chicken Club
Kathryn E.
Potbelly has one of my favorite salads of anywhere! I love that they let you customize it and their low fat vinaigrette is so good. They had a bogo on their sandwiches recently so I tried two different ones and they were great too! The roast beef with horseradish aoli had so much flavor! My son had the turkey avocado and loved it. Nice outdoor seating. Fast and friendly service. Free parking in the parking lot.
Michelle Heikens Lepisto
Always fresh and delicious with great staff!
Atmosphere: 5
Food: 5
Service: 5
Kayla Mills
I didn’t get the young lady’s name but the young lady who was working today around 8:30pm with brown hair in a ponytail and a soft sweet voice was absolutely AMAZING! I went in there to get a cookie for my nephew and her service was so awesome! I will come back just for her. Thank you!! Truly the definition of an employee who cares about the customer and not just a paycheck. :)Kid-friendliness: Employee was super kind and made conversation with my child!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie
LaDonna DeLorme
Good toasted turkey swiss sandwich. Tried the chicken pot pie soup today, it was tasty. The sugar cookie was my favorite. Staff was friendly. Table was a little sticky. Atmosphere was typical potbelly, but it was so cold in the dining area that half my sandwich was cold by the time I got to it.
Atmosphere: 4
Food: 4
Service: 4
Brad R
Food was great and the service was awesome. They made a mistake or didn’t hear our order and apologized and fixed it right away and gave our son a cookie to say sorry. We’ll be back.
Very hit and miss when it comes to this Potbelly location. I have been given the wrong order here in the past, and the last time I went, they gave me a Cuban sandwich that was completely untoasted. Haven't been back since.
Justin Zollar
This place has potential. But it constantly lets me down. I just had the turkey avocado sandwich, with bacon, and the bacon was insanely overcooked and peppery (it was black bacon), and the avocados were seemingly picked yesterday (rock hard). I had to take off the avocado completely. I've been here three times, and all three times have been lack luster. I don't plan on going back. They need to focus on quality control. No one wants rock hard avocados and burned bacon.
Food: 2
Travis Puppe
My go-to sandwich place. Everyone is friendly and usually very efficient. When they get backed up, they do tend to breakdown in attention to detail. When I order ahead, about 40% of the time something is missing. They are happy to fix it, but do stay vigilant when checking your
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: A Wreck
Ellie Bailey
Such friendly employees, it was so… refreshing! We got sandwiches to go—it was easy, quick, and pleasant :)
Stopped by for lunch and they did not disappoint. Fast and friendly service and the food was good too.
Atmosphere: 4
Food: 4
Service: 4
Everything is good, just use caution when getting a fountain drink. The hoses coming from the soda boxes are very disgusting and dirty!
Atmosphere: 5
Food: 5
Service: 5
I ordered 3 of my fav shake, Cookie butter. The kids dived in first but they didn't look like they were enjoying it so i asked how was it and they said watery. So I tasted mine and sure enough it was watery and disgusting. I immediately called the store and spoke to the manager, who apologized. I thought it was awesome that she offered to send me 3 coupons for new shakes since i was headed across town and couldn't return. That was 2 weeks ago and i have yet to receive those coupons. That was my second trip to this store, I wont return. Sad cause its close to my home but don't mind driving for good food and service. I have never had an issue like this with the Maple Grove location.
Atmosphere: 3
Food: 1
Service: 1
Thanks for changing your hours to 9-9. Last time I was here last year you guys were only open from 11-9 (delivery 9-9) which I thought was unfair and swore to never come back but now that I have come back today 10-27-23 10:09am and see the hours have changed back to 9 to 9 because I called, I will return once more. I just hope the hours won’t change again. Delivery drivers can come at 9 AM but customers couldn’t until 11 which made no sense. So whoever changed the hours back to 9 to 9 for everyone, thank you
Dined in right before close and everything was still nice and fresh.Kid-friendliness: Good selection of kids meals.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie, Chicken Club
Potbelly has one of my favorite salads of anywhere! I love that they let you customize it and their low fat vinaigrette is so good. They had a bogo on their sandwiches recently so I tried two different ones and they were great too! The roast beef with horseradish aoli had so much flavor! My son had the turkey avocado and loved it. Nice outdoor seating. Fast and friendly service. Free parking in the parking lot.
Always fresh and delicious with great staff!
Atmosphere: 5
Food: 5
Service: 5
I didn’t get the young lady’s name but the young lady who was working today around 8:30pm with brown hair in a ponytail and a soft sweet voice was absolutely AMAZING! I went in there to get a cookie for my nephew and her service was so awesome! I will come back just for her. Thank you!! Truly the definition of an employee who cares about the customer and not just a paycheck. :)Kid-friendliness: Employee was super kind and made conversation with my child!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie
Good toasted turkey swiss sandwich. Tried the chicken pot pie soup today, it was tasty. The sugar cookie was my favorite. Staff was friendly. Table was a little sticky. Atmosphere was typical potbelly, but it was so cold in the dining area that half my sandwich was cold by the time I got to it.
Atmosphere: 4
Food: 4
Service: 4
Food was great and the service was awesome. They made a mistake or didn’t hear our order and apologized and fixed it right away and gave our son a cookie to say sorry. We’ll be back.
Restaurantji Recommends
Very hit and miss when it comes to this Potbelly location. I have been given the wrong order here in the past, and the last time I went, they gave me a Cuban sandwich that was completely untoasted. Haven't been back since.
This place has potential. But it constantly lets me down. I just had the turkey avocado sandwich, with bacon, and the bacon was insanely overcooked and peppery (it was black bacon), and the avocados were seemingly picked yesterday (rock hard). I had to take off the avocado completely. I've been here three times, and all three times have been lack luster. I don't plan on going back. They need to focus on quality control. No one wants rock hard avocados and burned bacon.
Food: 2
My go-to sandwich place. Everyone is friendly and usually very efficient. When they get backed up, they do tend to breakdown in attention to detail. When I order ahead, about 40% of the time something is missing. They are happy to fix it, but do stay vigilant when checking your
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: A Wreck
Such friendly employees, it was so… refreshing! We got sandwiches to go—it was easy, quick, and pleasant :)
Amazing service and EmdenEven more amazing food!!
Atmosphere: 5
Food: 5
Service: 5