I've been going to this McDonald's for years and it certainly has evolved, in a bad way. However, meeting Elena was very old school customer service. The visit was handled poorly by the manager on duty. Elena made it all better. The manager disciplined Elena, in front of customers to make a point to not give great customer service. Truly sad as this manager has a history of very poor customer service. I pray that Elena gets the high praises deserved. We left McDonald's happy Elena helped us but very disappointed the manager mishandled Elena in front of us for doing such a great job.
Atmosphere: 1
Food: 2
Service: 1
A Mon.
I used to go here quite a bit but then after they shut down and remodeled and took out the pop dispensers and the ketchup dispenser and now I got to use some filthy dirty grimy ketchup packets which aren't worth a crap I Won't Go Back
Nathan Pattee
I’m not sure why, but this McDonald’s has the slowest and arguably the worst customer service of all the McDonald’s in the area. The drive-through experience takes forever and they make too many mistakes.
Atmosphere: 2
Food: 4
Service: 1
Brad Donahue
The food is horrible and almost NEVER
Atmosphere: 3
Food: 1
Service: 1
Randi Gritzinger
The lady was very rude and was rushing me to order and when I asked for a sundae she put vanilla ice cream in a cup, if I just asked for ice cream in a cup I would’ve done that but I asked for a sundae and I don’t want to have to go in there because she is a very rude and disrespectful person. Will definitely not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Abe Haile
I came to this establishment on 12/28/24. The young lady rung up my order completely wrong after having me repeat it four times. So, it had to be modified at the first window. Then, when they gave me my food two items were missing. Once they so called corrected it, they still left out my child's juice. Their staff was incompetent all around!
John R
Bring back the soda machines
Atmosphere: 1
Food: 1
Service: 1
Brian Mayo
Got the same order wrong, twice!
Service: 1
M Mayo
Ordered 3 Egg/cheese/sausage McMuffins. Got no egg or cheese. Had to re go through drive through since you can't go in. Brought muffins back to show them what happened. Lady went to go "fix" the problem. Gave us "new" muffins. This time no egg. We gave up and just left.
Recommended dishes: French Fries, Mcdouble, Cheeseburger
Julian Henderson
This is not FAST food
Atmosphere: 2
Food: 3
Service: 1
CaptainMcSplash
The Russian gave me 11 chicken nuggets and I saw him fixing the ice cream machine!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Double Cheeseburger
Zachiriah “Maddod” Patterson
Found out I can order just thr beef patties so I have an option for fast food are the carnivore diet .
Atmosphere: 3
Food: 3
Service: 3
Bobbie.B
Poor quality food. We only get this purely out of convenience. I personally would not choose this place, but my children like it. I think thay the quality of food is far below the value of the cost. You will have the occasional team member that is very nice.
That's all.
Atmosphere: 3
Food: 3
Service: 3
I've been going to this McDonald's for years and it certainly has evolved, in a bad way. However, meeting Elena was very old school customer service. The visit was handled poorly by the manager on duty. Elena made it all better. The manager disciplined Elena, in front of customers to make a point to not give great customer service. Truly sad as this manager has a history of very poor customer service. I pray that Elena gets the high praises deserved. We left McDonald's happy Elena helped us but very disappointed the manager mishandled Elena in front of us for doing such a great job.
Atmosphere: 1
Food: 2
Service: 1
I used to go here quite a bit but then after they shut down and remodeled and took out the pop dispensers and the ketchup dispenser and now I got to use some filthy dirty grimy ketchup packets which aren't worth a crap I Won't Go Back
I’m not sure why, but this McDonald’s has the slowest and arguably the worst customer service of all the McDonald’s in the area. The drive-through experience takes forever and they make too many mistakes.
Atmosphere: 2
Food: 4
Service: 1
The food is horrible and almost NEVER
Atmosphere: 3
Food: 1
Service: 1
The lady was very rude and was rushing me to order and when I asked for a sundae she put vanilla ice cream in a cup, if I just asked for ice cream in a cup I would’ve done that but I asked for a sundae and I don’t want to have to go in there because she is a very rude and disrespectful person. Will definitely not be coming back.
Atmosphere: 1
Food: 1
Service: 1
I came to this establishment on 12/28/24. The young lady rung up my order completely wrong after having me repeat it four times. So, it had to be modified at the first window. Then, when they gave me my food two items were missing. Once they so called corrected it, they still left out my child's juice. Their staff was incompetent all around!
Bring back the soda machines
Atmosphere: 1
Food: 1
Service: 1
Got the same order wrong, twice!
Service: 1
Ordered 3 Egg/cheese/sausage McMuffins. Got no egg or cheese. Had to re go through drive through since you can't go in. Brought muffins back to show them what happened. Lady went to go "fix" the problem. Gave us "new" muffins. This time no egg. We gave up and just left.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Got my order all messed up
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: French Fries, Mcdouble, Cheeseburger
This is not FAST food
Atmosphere: 2
Food: 3
Service: 1
The Russian gave me 11 chicken nuggets and I saw him fixing the ice cream machine!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Double Cheeseburger
Found out I can order just thr beef patties so I have an option for fast food are the carnivore diet .
Atmosphere: 3
Food: 3
Service: 3
Poor quality food. We only get this purely out of convenience. I personally would not choose this place, but my children like it. I think thay the quality of food is far below the value of the cost. You will have the occasional team member that is very nice.
Atmosphere: 1
Food: 2
Service: 2
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