An hour for delivery a few blocks away. Ordered specifically because they are supposed to be fast, and we were on a time crunch
Edit: you'll never hear back if you fill out the contact link
cassondra markley
The worker would not make eye contact. When my order was taken there was no feedback. My substitutions were not made when asked about them he ignored me. A very unpleasant experience.
Tanner Shank
Decided to give this location one more try and when I got home I discover this dude forgot to put meat in my sandwich. You can't make this stuff up haha. Just terrible all around
Atmosphere: 1
Food: 1
Service: 1
LaTrinka Owens
Rude. Just plain rude. The person who took my order was fine. But the person making my sandwich was had an attitude and slapped my sandwich down...while I had my hand out.
Atmosphere: 1
Food: 3
Service: 1
Mike B
This shop is very slow. Probably understaffed. I used to come here every week for lunch but since COVID and the health care facility moving in next door it has gone severely downhill. I have waited more than 10 min to get my order. I don’t think they prioritize the in store orders. Food quality is what you would expect, by no means is this shop “So fast you’ll freak!”
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Spicy East Coast Italian
Admiral Jansen
Literally go anywhere else for a sandwich. Cubs hot food section is preferable to the their sandwiches. They are so overloaded with mayo, you spend half an hour scraping out the mounds of mayo in the sandwiches.
Go anywhere else, trust me.
Atmosphere: 3
Food: 1
Service: 3
Ross H. (humanitysPancakes)
Great staff!! Super awesome and helped us figured out what we needed
Atmosphere: 4
Food: 5
Service: 5
Emily Blomquist
Ordered a sandwich to go and got home a found a long black hair in it. There goes my appetite.
Atmosphere: 3
Food: 1
Service: 3
bobbyjt4
Ordered a slim 5. the first one they handed me was completely burnt on the bottom, like rock hard. i brought it to them and told them, and then the next sandwich they handed me was this tiny loaf that was undercooked ?
i’m not usually that picky with fast food chains but this experience was pretty ridiculous. i will be avoiding this location
Atmosphere: 1
Food: 1
Molly Hansen
Avoid. The bread was incredibly stale and inedible. Disgusting.
I placed a catering order a week and a half in advance. When I got to the store after the original pickup time they gave me part of our ordering saying it was our complete order. Then they said come back in an hour, stating the reason they could not complete the order was because they ran out of bread. I came back an hour later and it was still not done. I tried to talk to the staff, including the night manager, and they just ignored me and if they didn’t ignore me they didn’t have any good answers as to why it was taking so long. When they gave me part of our order the sandwiches presentation was sloppy and fully wrapped without any indication of what kind of sandwiches they were. I finally got so frustrated with the lack of communication we had them refund the order (I have not checked my credit card to see if that actually happened yet) and kept the sloppy sandwiches that were provided. This was for a 6 year old’s birthday party the next morning so we had to quick pivot and order Davanni’s sandwiches. We spent extra time to make the Jimmy John’s sandwiches look presentable at the bday party when the expectation was to be able to just open the box and serve.
Atmosphere: 1
Food: 1
Service: 1
John M
The slowest service of any Jimmy's I've been to. And I said twice to cut my sandwich in half and they didn't. Won't be back
Atmosphere: 1
Food: 2
Service: 1
Wolves1fan
Get the Vito it's the best
Atmosphere: 5
Food: 5
Service: 5
El
my mom and I come here all the time on our mother daughter days out and i’ve never had a single bad experience! Definitely love this place, also are very nice to my mothers service dog!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie
Leah Stone
IN SUMMARY
1. ALWAYS BAD SERVICE 2.RARELY DO THEY GET ORDERS RIGHT 3. YOU RARELY GET YOUR ORDER ACCURATE, BECAUSE SOME PEOPLE ARE INCAPABLE OF HANDLING PRESSURE AKA WHAT WE CALL BEING AN ADULT, NOW IS SOME GEN WORD CALLED ADULTING GOD KNOWS WHAT NEXT THEY ARE GONNA COME UP WITH.
I WOULD SOONER GO TO THE SUBWAY ON PENN AVE AND 66TH THAN HERE
An hour for delivery a few blocks away. Ordered specifically because they are supposed to be fast, and we were on a time crunch
Edit: you'll never hear back if you fill out the contact link
The worker would not make eye contact. When my order was taken there was no feedback. My substitutions were not made when asked about them he ignored me. A very unpleasant experience.
Decided to give this location one more try and when I got home I discover this dude forgot to put meat in my sandwich. You can't make this stuff up haha. Just terrible all around
Atmosphere: 1
Food: 1
Service: 1
Rude. Just plain rude. The person who took my order was fine. But the person making my sandwich was had an attitude and slapped my sandwich down...while I had my hand out.
Atmosphere: 1
Food: 3
Service: 1
This shop is very slow. Probably understaffed. I used to come here every week for lunch but since COVID and the health care facility moving in next door it has gone severely downhill. I have waited more than 10 min to get my order. I don’t think they prioritize the in store orders. Food quality is what you would expect, by no means is this shop “So fast you’ll freak!”
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Spicy East Coast Italian
Literally go anywhere else for a sandwich. Cubs hot food section is preferable to the their sandwiches. They are so overloaded with mayo, you spend half an hour scraping out the mounds of mayo in the sandwiches.
Go anywhere else, trust me.
Atmosphere: 3
Food: 1
Service: 3
Great staff!! Super awesome and helped us figured out what we needed
Atmosphere: 4
Food: 5
Service: 5
Ordered a sandwich to go and got home a found a long black hair in it. There goes my appetite.
Atmosphere: 3
Food: 1
Service: 3
Ordered a slim 5. the first one they handed me was completely burnt on the bottom, like rock hard. i brought it to them and told them, and then the next sandwich they handed me was this tiny loaf that was undercooked ?
i’m not usually that picky with fast food chains but this experience was pretty ridiculous. i will be avoiding this location
Atmosphere: 1
Food: 1
Avoid. The bread was incredibly stale and inedible. Disgusting.
Restaurantji Recommends
I placed a catering order a week and a half in advance. When I got to the store after the original pickup time they gave me part of our ordering saying it was our complete order. Then they said come back in an hour, stating the reason they could not complete the order was because they ran out of bread. I came back an hour later and it was still not done. I tried to talk to the staff, including the night manager, and they just ignored me and if they didn’t ignore me they didn’t have any good answers as to why it was taking so long. When they gave me part of our order the sandwiches presentation was sloppy and fully wrapped without any indication of what kind of sandwiches they were. I finally got so frustrated with the lack of communication we had them refund the order (I have not checked my credit card to see if that actually happened yet) and kept the sloppy sandwiches that were provided. This was for a 6 year old’s birthday party the next morning so we had to quick pivot and order Davanni’s sandwiches. We spent extra time to make the Jimmy John’s sandwiches look presentable at the bday party when the expectation was to be able to just open the box and serve.
Atmosphere: 1
Food: 1
Service: 1
The slowest service of any Jimmy's I've been to. And I said twice to cut my sandwich in half and they didn't. Won't be back
Atmosphere: 1
Food: 2
Service: 1
Get the Vito it's the best
Atmosphere: 5
Food: 5
Service: 5
my mom and I come here all the time on our mother daughter days out and i’ve never had a single bad experience! Definitely love this place, also are very nice to my mothers service dog!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie
IN SUMMARY
1. ALWAYS BAD SERVICE
2.RARELY DO THEY GET ORDERS RIGHT
3. YOU RARELY GET YOUR ORDER ACCURATE, BECAUSE SOME PEOPLE ARE INCAPABLE OF HANDLING PRESSURE AKA WHAT WE CALL BEING AN ADULT, NOW IS SOME GEN WORD CALLED ADULTING GOD KNOWS WHAT NEXT THEY ARE GONNA COME UP WITH.
I WOULD SOONER GO TO THE SUBWAY ON PENN AVE AND 66TH THAN HERE
Food: 3
Service: 2
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