Everytime order is wrong never seen manager working once. Imagine behind the scenes
Atmosphere: 1
Food: 1
Service: 1
LB
5 people working and nobody is making sandwiches for customers in the store. 20 Minutes in and the same guy who took my order just asked if i’m here for mobile pick up? Every time i come here I end up sitting here for 40 minutes. For a sandwich that takes 2 minutes max to make. Whatever
Atmosphere: 1
Service: 1
Levi Waschek
If I could give zero stars I would. Like many of these reviews, this place was just fine before Covid. But after that I wouldn’t ever go to this location if I were you. Employees are terrible, extremely slow, sloppy and terrible customer service. The inside is gross, sandwiches are gross and poorly made, and on top of that it’s gonna take you forever to get your food. I really hope someone from up higher in the food chain sees these terrible reviews and makes some serious changes there because I cant see that place being successful much longer the way things are going.
Atmosphere: 1
Food: 1
Service: 1
Anthony Brown
Took 30+ min to get a sandwich. 7 customers in the store all waiting for sandwiches, not a single person eating. 4 people behind the counter and all food being made was for door dash and deliverys to be sat on the shelf while the customers in the store had to wait a bewildering amount of time for “freaky fast.” Food was mid
Atmosphere: 1
Food: 2
Service: 1
Fedor Murza
Horrible service, rude.
Service: 1
Nicholas Kindelspire
Arrived 8:24 pm. No one ahead of us to order. Ordered 2 sandwiches. Took 18 mins for them to make it. Ridiculous
Atmosphere: 1
Food: 5
Service: 1
Steven Coon
Took half hour to get my sandwich order and they acted like it was my fault that they forgot to put it in.
Service: 1
Josie Johnson
Just got turned away for an order of one sandwich-saying there are too baked up on catering orders. Do better! That’s despicable!
Atmosphere: 1
Food: 1
Service: 1
Steve Webster
An hour for delivery a few blocks away. Ordered specifically because they are supposed to be fast, and we were on a time crunch
Edit: you'll never hear back if you fill out the contact link
cassondra markley
The worker would not make eye contact. When my order was taken there was no feedback. My substitutions were not made when asked about them he ignored me. A very unpleasant experience.
Decided to give this location one more try and when I got home I discover this dude forgot to put meat in my sandwich. You can't make this stuff up haha. Just terrible all around
Atmosphere: 1
Food: 1
Service: 1
LaTrinka Owens
Rude. Just plain rude. The person who took my order was fine. But the person making my sandwich was had an attitude and slapped my sandwich down...while I had my hand out.
Atmosphere: 1
Food: 3
Service: 1
Mike B
This shop is very slow. Probably understaffed. I used to come here every week for lunch but since COVID and the health care facility moving in next door it has gone severely downhill. I have waited more than 10 min to get my order. I don’t think they prioritize the in store orders. Food quality is what you would expect, by no means is this shop “So fast you’ll freak!”
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Spicy East Coast Italian
Admiral Jansen
Literally go anywhere else for a sandwich. Cubs hot food section is preferable to the their sandwiches. They are so overloaded with mayo, you spend half an hour scraping out the mounds of mayo in the sandwiches.
Go anywhere else, trust me.
Atmosphere: 3
Food: 1
Service: 3
Ross H. (humanitysPancakes)
Great staff!! Super awesome and helped us figured out what we needed
Everytime order is wrong never seen manager working once. Imagine behind the scenes
Atmosphere: 1
Food: 1
Service: 1
5 people working and nobody is making sandwiches for customers in the store. 20 Minutes in and the same guy who took my order just asked if i’m here for mobile pick up? Every time i come here I end up sitting here for 40 minutes. For a sandwich that takes 2 minutes max to make. Whatever
Atmosphere: 1
Service: 1
If I could give zero stars I would. Like many of these reviews, this place was just fine before Covid. But after that I wouldn’t ever go to this location if I were you. Employees are terrible, extremely slow, sloppy and terrible customer service. The inside is gross, sandwiches are gross and poorly made, and on top of that it’s gonna take you forever to get your food. I really hope someone from up higher in the food chain sees these terrible reviews and makes some serious changes there because I cant see that place being successful much longer the way things are going.
Atmosphere: 1
Food: 1
Service: 1
Took 30+ min to get a sandwich. 7 customers in the store all waiting for sandwiches, not a single person eating. 4 people behind the counter and all food being made was for door dash and deliverys to be sat on the shelf while the customers in the store had to wait a bewildering amount of time for “freaky fast.” Food was mid
Atmosphere: 1
Food: 2
Service: 1
Horrible service, rude.
Service: 1
Arrived 8:24 pm. No one ahead of us to order. Ordered 2 sandwiches. Took 18 mins for them to make it. Ridiculous
Atmosphere: 1
Food: 5
Service: 1
Took half hour to get my sandwich order and they acted like it was my fault that they forgot to put it in.
Service: 1
Just got turned away for an order of one sandwich-saying there are too baked up on catering orders. Do better! That’s despicable!
Atmosphere: 1
Food: 1
Service: 1
An hour for delivery a few blocks away. Ordered specifically because they are supposed to be fast, and we were on a time crunch
Edit: you'll never hear back if you fill out the contact link
The worker would not make eye contact. When my order was taken there was no feedback. My substitutions were not made when asked about them he ignored me. A very unpleasant experience.
Restaurantji Recommends
Decided to give this location one more try and when I got home I discover this dude forgot to put meat in my sandwich. You can't make this stuff up haha. Just terrible all around
Atmosphere: 1
Food: 1
Service: 1
Rude. Just plain rude. The person who took my order was fine. But the person making my sandwich was had an attitude and slapped my sandwich down...while I had my hand out.
Atmosphere: 1
Food: 3
Service: 1
This shop is very slow. Probably understaffed. I used to come here every week for lunch but since COVID and the health care facility moving in next door it has gone severely downhill. I have waited more than 10 min to get my order. I don’t think they prioritize the in store orders. Food quality is what you would expect, by no means is this shop “So fast you’ll freak!”
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Spicy East Coast Italian
Literally go anywhere else for a sandwich. Cubs hot food section is preferable to the their sandwiches. They are so overloaded with mayo, you spend half an hour scraping out the mounds of mayo in the sandwiches.
Go anywhere else, trust me.
Atmosphere: 3
Food: 1
Service: 3
Great staff!! Super awesome and helped us figured out what we needed
Atmosphere: 4
Food: 5
Service: 5
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