Starbucks
704 W 78th St, Richfield
(612) 869-9839
Recent Reviews
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I came to this Starbucks expecting a pleasant experience, but instead, I was met with incredibly rude service from a barista named Dina. From the moment I approached the counter, she had a bad attitude for no reason, and when I tried to address it, she cut me off, claiming there was a long line—when in reality, only two people were behind me. Her dismissive and unprofessional behavior made me feel unwelcome, as if I were an inconvenience rather than a valued customer. I understand that working at Starbucks can be stressful, but this location isn’t even a drive-thru store, and with six other employees on the floor, there was no reason for such an unnecessary rush or hostility. This was an extremely disappointing experience, and I won’t be returning to this location anytime soon.
Atmosphere: 1
Food: 4
Service: 1
Has never ever gotten my drink right ...not once but I keep trying lol
Atmosphere: 3
Food: 1
Service: 1
Needs to hire more staff
Atmosphere: 3
Food: 5
Service: 3
Lmfao unfortunately I was just there and a mouse was running around the store!!!! It ran across the feet of another patron. It’s a shame too cause this was my favorite study spot ?? My only proof is a video but here’s a blurry shot. I think I was literally the only person in there who noticed and I was cracking up?. Hopefully management can get some pest management going, for now I may stay clear of this location.
Good service
Atmosphere: 5
Food: 5
Service: 5
Nice place to drink frappe ? ??
Atmosphere: 4
Food: 4
Service: 4
I'm never going back to that place. The lady with the attitude was so rude and racist. I was shocked when she handed me cold banana bread even after I asked for it warm. Both she and the guy were so disrespectful. I requested two extra brown sugar, but she acted like I only asked for one she didn’t even listen .
Atmosphere: 1
Food: 1
Service: 1
It's a god dang starbucks
Atmosphere: 5
Food: 5
Service: 5
Super fast service at this location
Atmosphere: 5
Food: 5
Service: 5
I asked for a hot water Matcha Latte and I recieved what I got and it tasted amazing. The employees here rock!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Bad service, they take a long time
Atmosphere: 1
Food: 1
Service: 1
I found and tasted black pepper in my vanilla bean ❤️
The best Starbucks in Minnesota. Katie was my barista today, she has excellent people skills and is a great listener to my request. I have never been to this store and had any issues or anybody that was grumpy. Everyone is always pleased to help and do their job. I actually drive several miles to this Starbucks than the one that's by my house six blocks down. WONDERFUL JOB KATIE AND OTHER STAFF.
Kid-friendliness: Kid-Friendly that they might be kind of bored.
Wheelchair accessibility: Yes there is wheelchair access
Atmosphere: 5
Food: 5
Service: 5
Their tea blends are great just like their coffees. Hot and cold are offered; my preference changes by season. Half booth; half table and chair options for seating. A small outdoor patio by the front door is separated from the parking lot by wide sidewalks and landscaping. Pleasant patio atmosphere but a bit noisy in this location near I494.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Strawberry Overnight Grains
It’s Starbucks people!!
Atmosphere: 5
Food: 5
Service: 5
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