Waited 15 min for my food while forgetting half my order
Atmosphere: 2
Food: 1
Service: 4
Don Hurlbut
After sitting in the drive through for 13 minutes with four cars in front of me I finally get to the window and my order is wrong no big deal it happens and order was corrected and I pull out to eat and fry’s were ice cold and soggy sandwich was also ice cold and absolutely soaked in grease as it poured all over on my lap !! Absolutely disgusting and will never visit this Arby’s again terrible !!!
Atmosphere: 1
Food: 1
Service: 1
Caleb Burch
There were no cars in front of me, yet it still took a very long time to get my food. Despite how long it took, they still did not both the sauces I had asked for in the bag.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Potato Cakes
Catie Bedney
We purchased a large order online. Including a shake, 2 large curly fries, 2 roast beef and cheddars, 1 gyro, 1 Ruben, pumpkin turnover, and 1 large soda. I picked up my order and checked in the car, realizing I didn't have shake. The lady had a man tell me there machine was down. Then went on to say it was our responsibility to ask for refund online. This was very shady. I made them give me a refund. I believe the meant to be dishonest out of laziness. They went back to hotel and our curly fries were all the ends and hard. I had one curly fry and my husband had 4 everything else were so hard we through them away. I am here in Rochester for Mayo services every month it's a 6 hour drive for me. We have long days. I don't believe expecting honesty and fresh items are not too much to ask for. I'd never recommend this restaurant.
Between 2pm and 5pm, sliders and shakes are $1. Two sliders and a shake make a great lunch! Food quality is excellent and $3 lunch cannot be beat! Delicious hamburgers are now available - the cheesy bacon burger is excellent.
Safe atmosphere and reasonable prices. The people who work here are so friendly.
Atmosphere: 5
Food: 4
Service: 5
Ariel T. Duran
I went here and I was craving some of their mozzarella sticks because they make them pretty gnarly up here specially for the size, they were very enjoyable for the most part, I really love the freshness of the jalapeno poppers, they were phenomenal! I also decided to grab the classic curly fries but it seemed more like a medium than a large unfortunately, although I did get a large fan to Orange. The burger ? what's something new but I haven't tried before so I wanted to try it and it was definitely not what I thought it would be considering this is a really good place to have sandwiches but I would stick to the original Arby's meat itself the burger it was lacking flavor as well as it was very dry but overall it had good Aesthetics and I would never get it again ?, it may be good for someone else but I didn't enjoy it too well... overall the guy in the Drive-Thru was very nice and very helping as well as hooked us up with a lot of condiments which is awesome and as well as encouraging so that was a great atmosphere to be in as well when you go to order in or out of the restaurant. I'm pretty content with what I got overall and I will be going back there again but I definitely will not be picking up that burger ?. Cheers ?! ?
Vegetarian options: I can't say that it had a full vegetarian menu but I will say that some of my family are vegetarian and the curly fries in mozzarella sticks along with the jalapeno poppers were wonderful for them to eat on as well as being able to have that kind of option so that was great! ?
Parking: There is an attached free parking lot for your car to be at and it's pretty accessible especially for those who need to have a place to go near the building as well so it's pretty spacious for the most part.
Kid-friendliness: I suppose they're always just going to be a area for kids to be able to order from freely and I'm pretty sure they have a nice area for that on the menu I just never paid attention to it but overall the food is friendly for any age and that right there says enough when you're hungry, as far as toys go I'm not sure but at the same time the dining room is spacious enough for the kids to feel sprawled out to have fun with each other. ?
Wheelchair accessibility: They do have a parking lot that has a lower level to it so you can get up on it without needing too much of a help like a ramp and it is spacious enough for you to be on a flat surface to push your wheelchair as well as handicapped parking available which is very accessible. ♿ ?
Friendly environment with great food for a reasonable price!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smokehouse Brisket
Joel Dunnington
Best Chicken Sandwich in
Atmosphere: 5
Food: 5
Service: 5
Hannah Brackeen
I ordered through the app and needed to adjust my order when I picked it up at the drive thru and Lauren made sure I was taken care of and I left satisfied. She definitely went above and beyond for the customer!
Fast drive thru service.
Staff always friendly and welcoming
Atmosphere: 5
Food: 5
Service: 5
The brisket sandwich is pretty darn good.The beef and cheese is not to be compared to other's either.The service is always really good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Cheddar Burger, Loaded Curly Fries, Roast Beef Gyro, Double Roast Beef, Classic Roast Chicken Sandwich, Roast Beef, Smokehouse Brisket, Crispy Fish Sandwich, Classic Roast Beef, Half Pound Roast Beef, Angus Beef Burger
Derek is also an og🙌🏻
Atmosphere: 5
Food: 5
Service: 5
A little pricey but never been disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Classic Roast Beef
Waited 15 min for my food while forgetting half my order
Atmosphere: 2
Food: 1
Service: 4
After sitting in the drive through for 13 minutes with four cars in front of me I finally get to the window and my order is wrong no big deal it happens and order was corrected and I pull out to eat and fry’s were ice cold and soggy sandwich was also ice cold and absolutely soaked in grease as it poured all over on my lap !! Absolutely disgusting and will never visit this Arby’s again terrible !!!
Atmosphere: 1
Food: 1
Service: 1
There were no cars in front of me, yet it still took a very long time to get my food. Despite how long it took, they still did not both the sauces I had asked for in the bag.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Potato Cakes
We purchased a large order online. Including a shake, 2 large curly fries, 2 roast beef and cheddars, 1 gyro, 1 Ruben, pumpkin turnover, and 1 large soda. I picked up my order and checked in the car, realizing I didn't have shake. The lady had a man tell me there machine was down. Then went on to say it was our responsibility to ask for refund online. This was very shady. I made them give me a refund. I believe the meant to be dishonest out of laziness. They went back to hotel and our curly fries were all the ends and hard. I had one curly fry and my husband had 4 everything else were so hard we through them away. I am here in Rochester for Mayo services every month it's a 6 hour drive for me. We have long days. I don't believe expecting honesty and fresh items are not too much to ask for. I'd never recommend this restaurant.
Food: 1
Service: 1
Recommended dishes: Food Fries, Double Roast Beef, Roast Beef, Reuben
Great staff!
Atmosphere: 5
Food: 4
Service: 5
Between 2pm and 5pm, sliders and shakes are $1. Two sliders and a shake make a great lunch! Food quality is excellent and $3 lunch cannot be beat! Delicious hamburgers are now available - the cheesy bacon burger is excellent.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Smokehouse Brisket, Classic Roast Beef
Restaurantji Recommends
Safe atmosphere and reasonable prices. The people who work here are so friendly.
Atmosphere: 5
Food: 4
Service: 5
I went here and I was craving some of their mozzarella sticks because they make them pretty gnarly up here specially for the size, they were very enjoyable for the most part, I really love the freshness of the jalapeno poppers, they were phenomenal! I also decided to grab the classic curly fries but it seemed more like a medium than a large unfortunately, although I did get a large fan to Orange. The burger ? what's something new but I haven't tried before so I wanted to try it and it was definitely not what I thought it would be considering this is a really good place to have sandwiches but I would stick to the original Arby's meat itself the burger it was lacking flavor as well as it was very dry but overall it had good Aesthetics and I would never get it again ?, it may be good for someone else but I didn't enjoy it too well... overall the guy in the Drive-Thru was very nice and very helping as well as hooked us up with a lot of condiments which is awesome and as well as encouraging so that was a great atmosphere to be in as well when you go to order in or out of the restaurant. I'm pretty content with what I got overall and I will be going back there again but I definitely will not be picking up that burger ?. Cheers ?! ?
Vegetarian options: I can't say that it had a full vegetarian menu but I will say that some of my family are vegetarian and the curly fries in mozzarella sticks along with the jalapeno poppers were wonderful for them to eat on as well as being able to have that kind of option so that was great! ?
Parking: There is an attached free parking lot for your car to be at and it's pretty accessible especially for those who need to have a place to go near the building as well so it's pretty spacious for the most part.
Kid-friendliness: I suppose they're always just going to be a area for kids to be able to order from freely and I'm pretty sure they have a nice area for that on the menu I just never paid attention to it but overall the food is friendly for any age and that right there says enough when you're hungry, as far as toys go I'm not sure but at the same time the dining room is spacious enough for the kids to feel sprawled out to have fun with each other. ?
Wheelchair accessibility: They do have a parking lot that has a lower level to it so you can get up on it without needing too much of a help like a ramp and it is spacious enough for you to be on a flat surface to push your wheelchair as well as handicapped parking available which is very accessible. ♿ ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Loaded Curly Fries, Food Fries, Crinkle Cut Fries Mozzarella Cheese Sticks Chicken Nuggets, Beef Gyro with Curly Fries, French Dip, Angus Beef Burger
Friendly environment with great food for a reasonable price!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smokehouse Brisket
Best Chicken Sandwich in
Atmosphere: 5
Food: 5
Service: 5
I ordered through the app and needed to adjust my order when I picked it up at the drive thru and Lauren made sure I was taken care of and I left satisfied. She definitely went above and beyond for the customer!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Food Fries, Roast Beef, Classic Roast Beef
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