I so want to like this place. Food is good, but for the life of them they can't get a order correct. I have had terrible experience and the north store and now the south store is following suit. I have a receipt that cays checked by with no name on it. The one time i don't check to see if the order is right they leave something out. I maybe done going here because I have bad luck with orders not being done.
Atmosphere: 4
Food: 4
Service: 1
Stephen Gallagher
I always read the reviews before leaving one that is bad and the experience I had is apparently consistent with this location. I say this location specifically because the one less than 10 miles away, and I assume under same ownership, is by contrast so much better. Bottom line...after a couple previous attempts to eat on site, and waiting upwards of 15 minutes to even be acknowledged before walking out, this time i ordered take out. I placed the order and was given a 5:10 pick up on a Thursday. I arrived at 5:15, and waited 15 minutes until some guy finally peeked out of the kitchen to see me standing at the pick up window. I was told my order wasn't ready yet...20 minutes after it was scheduled and 50 minutes after my order. The restaurant was not busy... Another 15 minutes later, I got my order. Read the reviews, the bad ones consistently tell the story of how this place is run.
FOLLOW UP Just got a form follow up from "owner which is essentially a brush off and punt to the corporate response page.
This place doesn't care...visit at your own risk.
Atmosphere: 1
Food: 4
Service: 1
Tara Hoffman
The greasiest burger ever! My salad didn't get the BBQ sauce, didn't get silverware or ketchup.
Atmosphere: 5
Food: 3
Service: 4
T N
They messed up on the order and can’t fix it because they weren’t competent enough to keep track of inventory. They keep getting dumber and dumber each visit.
Atmosphere: 1
Food: 1
Service: 1
Peyton Ullom
TERRIBLE no one even came up to us for 20mins to even take out order and they were not busy at all there was maybe 10 people there in total not counting is which it was a group of 2 and they never came over to take our order.
Atmosphere: 1
Food: 1
Service: 1
Hien Nguyen
There was a darker gentleman & a young hispanic girl behind the bar. We were waiting at the front for 10 minutes, nobody helped us. Mind you there was 1 table in there, absolutely not busy. Both workers made eye contact with my husband & I. Horrible service everytime we come here. Do not recommend!!!
Atmosphere: 3
Food: 3
Service: 1
Kathy Baker
There were items missing on our order and the food was luke warm.
Food: 2
Service: 2
Christopher Sanders
Always quick and good food and service!
Atmosphere: 5
Food: 5
Service: 5
ImTheRealSpongeBob
It was better than the north store. Some little kid took a liking to me tho. Epic experience. Felt like a Buffalo the way they stuffed me full. I’ll leave photo of kid
Atmosphere: 3
Food: 2
Service: 3
Alicia Hoiseth
Our server was awesome! The food was delicious! The patty melts was one of the best patty melts I’ve ever had
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, French Fries, Wings
Such a great meal but it took 2 hours! Only 1 bartender serving the entire restaurant which was super busy. Our server was clearly new which made matters even more frustrating. He was very sweet though...
Atmosphere: 3
Food: 5
Service: 2
Fran Fox
Things were better than the last time we went. Glad to see the improvement.
Atmosphere: 5
Food: 4
Service: 5
Avery Cisneros
I walk in with my children, ask to sit in patio, host said it should be fine that he would let a server know. He leads us to the patio & once outside, we’re all locked out because the door locked. I have to walk around back to the front and through the restaurant, I asked a server if it was ok to sit outside she said yes. I proceed to tell her that by the way the patio door is locked. A manager comes and “unlocks it” and so me & my children go back out to the patio and sit down, just to wait 10 minutes for a server who never came.
Service: 1
Paul Perrin
Absolutely delicious food. Cannot say enough good about the quality of the savors.
I so want to like this place. Food is good, but for the life of them they can't get a order correct. I have had terrible experience and the north store and now the south store is following suit. I have a receipt that cays checked by with no name on it. The one time i don't check to see if the order is right they leave something out. I maybe done going here because I have bad luck with orders not being done.
Atmosphere: 4
Food: 4
Service: 1
I always read the reviews before leaving one that is bad and the experience I had is apparently consistent with this location. I say this location specifically because the one less than 10 miles away, and I assume under same ownership, is by contrast so much better.
Bottom line...after a couple previous attempts to eat on site, and waiting upwards of 15 minutes to even be acknowledged before walking out, this time i ordered take out.
I placed the order and was given a 5:10 pick up on a Thursday.
I arrived at 5:15, and waited 15 minutes until some guy finally peeked out of the kitchen to see me standing at the pick up window.
I was told my order wasn't ready yet...20 minutes after it was scheduled and 50 minutes after my order.
The restaurant was not busy...
Another 15 minutes later, I got my order.
Read the reviews, the bad ones
consistently tell the story of how this place is run.
FOLLOW UP
Just got a form follow up from "owner which is essentially a brush off and punt to the corporate response page.
This place doesn't care...visit at your own risk.
Atmosphere: 1
Food: 4
Service: 1
The greasiest burger ever! My salad didn't get the BBQ sauce, didn't get silverware or ketchup.
Atmosphere: 5
Food: 3
Service: 4
They messed up on the order and can’t fix it because they weren’t competent enough to keep track of inventory. They keep getting dumber and dumber each visit.
Atmosphere: 1
Food: 1
Service: 1
TERRIBLE no one even came up to us for 20mins to even take out order and they were not busy at all there was maybe 10 people there in total not counting is which it was a group of 2 and they never came over to take our order.
Atmosphere: 1
Food: 1
Service: 1
There was a darker gentleman & a young hispanic girl behind the bar. We were waiting at the front for 10 minutes, nobody helped us. Mind you there was 1 table in there, absolutely not busy. Both workers made eye contact with my husband & I. Horrible service everytime we come here. Do not recommend!!!
Atmosphere: 3
Food: 3
Service: 1
There were items missing on our order and the food was luke warm.
Food: 2
Service: 2
Always quick and good food and service!
Atmosphere: 5
Food: 5
Service: 5
It was better than the north store. Some little kid took a liking to me tho. Epic experience. Felt like a Buffalo the way they stuffed me full. I’ll leave photo of kid
Atmosphere: 3
Food: 2
Service: 3
Our server was awesome! The food was delicious! The patty melts was one of the best patty melts I’ve ever had
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, French Fries, Wings
Restaurantji Recommends
Wings were over done
Such a great meal but it took 2 hours! Only 1 bartender serving the entire restaurant which was super busy. Our server was clearly new which made matters even more frustrating. He was very sweet though...
Atmosphere: 3
Food: 5
Service: 2
Things were better than the last time we went. Glad to see the improvement.
Atmosphere: 5
Food: 4
Service: 5
I walk in with my children, ask to sit in patio, host said it should be fine that he would let a server know. He leads us to the patio & once outside, we’re all locked out because the door locked. I have to walk around back to the front and through the restaurant, I asked a server if it was ok to sit outside she said yes. I proceed to tell her that by the way the patio door is locked. A manager comes and “unlocks it” and so me & my children go back out to the patio and sit down, just to wait 10 minutes for a server who never came.
Service: 1
Absolutely delicious food. Cannot say enough good about the quality of the savors.
Atmosphere: 4
Food: 5
Service: 4
Loading...