The food was very cold when it got delivered. It was also just thrown into the box.
Food: 3
Recommended dishes: Traditional Wings, French Fries
Dontae Hampton
They will sit there and lie to your face. I placed an order before 1120 and they close at midnight and they said my order cannot be completed because their kitchen closed at 11:30 but I ordered the food at 11:20 exact and I called at 11 PM before placing the order to see if their kitchen was closed. I called eight times. The first time I called, someone answered the phone and hurry up and hung up the phone And then after that when I called, no one else answered both locations didn’t answer my calls. I placed my order at 11:20 after calling eight times and then the system automatically pushed it to the next day even though the kitchen closes at 11:30 and their kitchen was still technically open. I will be speaking to a supervisor.
Atmosphere: 1
Food: 1
Service: 1
Brandon Bertrand
Saw are waiter once. No refuel on drinks. Had to get up and get are own silverware and to go boxes. After that waited for about 10 minutes. Then I had to get back up to go ask for my check
Atmosphere: 5
Food: 5
Service: 2
Jason D
I don’t know how this place is still in business. Walked in to a nearly empty restaurant with multiple employees and no one sat me after minutes of being seen by three employees.
Atmosphere: 1
Food: 1
Service: 1
Cutthroat Tattoo
Over the top service! Thank you Andru! You are appreciated!
Atmosphere: 5
Food: 5
Service: 5
Aspen
Was visiting family. So incredibly thankful to have Andru as my server. After a hard day, I walked out with a smile. Great food and even better service. Thanks for making a difference, Andru.
Service: 5
Shane Karlick
Made an order for delivery and they left out the side and all the sauces
Scott Fouks
Worst management ever empty tables everywhere yet kitchen was so behind thay won't even seat us 745 I would suggest going somewhere else
Atmosphere: 1
Food: 1
Service: 1
Jennifer V
The tables were not getting cleared. Several tables were left dirty for the entire time we were there for our meals. The floors were had a lot of debris on them, napkins, straw wrappers and silverwear.
Stopped in for a quick bite to eat. Tracie was our server. Food was out quick and service was great.
Atmosphere: 5
Food: 5
Service: 5
Wendell Mosby
JAMAL IS THE MAN!!! Excellent service. We had never eaten at BWW because the family isn't big on chicken...but it was across from the hotel. The cauliflower wings with the golden fire sauce were off the chain. The burgers were juicy and well-done to perfection. We even got some more for the drive home! Thanks again
Atmosphere: 5
Food: 5
Service: 5
Bigpapa cornelious
I ordered through the app. I used my rewards I had accumulated to purchase bww bundle at a cost of $20. I was excited to use my rewards and receive a discount on my families meal. However , it didn’t reflect anywhere but my rewards. Meaning I could see my points disappear. But when I called the store to ensure I would receive my discount. They said they couldn’t see anything. I was actually transferred to a manager on duty. Who also stated that she couldn’t see anything. But she insured me she would take care of it when I picked up my food. I’m In hospital so I told her my wife would be picking it up. When she returned with the food I looked at receipt and no discount or reward was given, however, my almost 3,000 points are missing and I was charged $116. Due to the fact I believe in tipping. So, my $100 meal that should have cost me $80 actually cost me $116. How dare they take my $16 tip for good service.but refuse to give me my $20 discount for being a valued guest? I’m not quite sure if it was the app or the store that sucks! But I’m leaning towards both ! Fortunately, I know not to order from this site again. It has left a bad taste in my mouth about the whole company at this point! I want my discount and or my points I EARNED back! Hopefully, that’s not to much to ask!
Lost customer!
Atmosphere: 1
Food: 2
Service: 1
jorge chavez
The waiter and service was better than most Bdubs but the food was worse.
Kyle Burt
Didn't even get a chance to eat. Both hosts need to communicate better...was asked how many people, told them then they just walked away (looking for a table? No clue) after roughly 5 minutes and seeing him dragging his feet bear the bar we just went to the north location
The food was very cold when it got delivered. It was also just thrown into the box.
Food: 3
Recommended dishes: Traditional Wings, French Fries
They will sit there and lie to your face. I placed an order before 1120 and they close at midnight and they said my order cannot be completed because their kitchen closed at 11:30 but I ordered the food at 11:20 exact and I called at 11 PM before placing the order to see if their kitchen was closed. I called eight times. The first time I called, someone answered the phone and hurry up and hung up the phone And then after that when I called, no one else answered both locations didn’t answer my calls. I placed my order at 11:20 after calling eight times and then the system automatically pushed it to the next day even though the kitchen closes at 11:30 and their kitchen was still technically open. I will be speaking to a supervisor.
Atmosphere: 1
Food: 1
Service: 1
Saw are waiter once. No refuel on drinks. Had to get up and get are own silverware and to go boxes. After that waited for about 10 minutes. Then I had to get back up to go ask for my check
Atmosphere: 5
Food: 5
Service: 2
I don’t know how this place is still in business. Walked in to a nearly empty restaurant with multiple employees and no one sat me after minutes of being seen by three employees.
Atmosphere: 1
Food: 1
Service: 1
Over the top service! Thank you Andru! You are appreciated!
Atmosphere: 5
Food: 5
Service: 5
Was visiting family. So incredibly thankful to have Andru as my server. After a hard day, I walked out with a smile. Great food and even better service. Thanks for making a difference, Andru.
Service: 5
Made an order for delivery and they left out the side and all the sauces
Worst management ever empty tables everywhere yet kitchen was so behind thay won't even seat us 745 I would suggest going somewhere else
Atmosphere: 1
Food: 1
Service: 1
The tables were not getting cleared. Several tables were left dirty for the entire time we were there for our meals. The floors were had a lot of debris on them, napkins, straw wrappers and silverwear.
Atmosphere: 3
Food: 5
Service: 5
Good food, fountain pop is watered down
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Stopped in for a quick bite to eat. Tracie was our server. Food was out quick and service was great.
Atmosphere: 5
Food: 5
Service: 5
JAMAL IS THE MAN!!! Excellent service. We had never eaten at BWW because the family isn't big on chicken...but it was across from the hotel. The cauliflower wings with the golden fire sauce were off the chain. The burgers were juicy and well-done to perfection. We even got some more for the drive home! Thanks again
Atmosphere: 5
Food: 5
Service: 5
I ordered through the app. I used my rewards I had accumulated to purchase bww bundle at a cost of $20. I was excited to use my rewards and receive a discount on my families meal. However , it didn’t reflect anywhere but my rewards. Meaning I could see my points disappear. But when I called the store to ensure I would receive my discount. They said they couldn’t see anything. I was actually transferred to a manager on duty. Who also stated that she couldn’t see anything. But she insured me she would take care of it when I picked up my food. I’m In hospital so I told her my wife would be picking it up. When she returned with the food I looked at receipt and no discount or reward was given, however, my almost 3,000 points are missing and I was charged $116. Due to the fact I believe in tipping. So, my $100 meal that should have cost me $80 actually cost me $116. How dare they take my $16 tip for good service.but refuse to give me my $20 discount for being a valued guest? I’m not quite sure if it was the app or the store that sucks! But I’m leaning towards both ! Fortunately, I know not to order from this site again. It has left a bad taste in my mouth about the whole company at this point! I want my discount and or my points I EARNED back! Hopefully, that’s not to much to ask!
Lost customer!
Atmosphere: 1
Food: 2
Service: 1
The waiter and service was better than most Bdubs but the food was worse.
Didn't even get a chance to eat. Both hosts need to communicate better...was asked how many people, told them then they just walked away (looking for a table? No clue) after roughly 5 minutes and seeing him dragging his feet bear the bar we just went to the north location
Atmosphere: 2
Food: 5
Service: 1
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