This is the second time at Apache Mall Caribou Coffee I have gotten Coffee and it is COOL not HOT as it is at other Caribou locations. I think I will have to buy Coffee at another Caribou Location. I am a Perks Member and have Drank Caribou for Decades,,, Was this the last cup they had to sell ??? Thank You Dennis Sabatke,,,,, April 17, 2024. @ 11:00 AM
Glenn Whitten
Hard to rate because my drinks were great in flavor but both times I went there i had to keep running (the best I could) to the bathroom. The staff was friendly and curious. This is a mall kiosk so no real atmosphere
Ashley Stier
Delicious. Turtle mocha is the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nitro Turtle Mocha
Stacy Parker
Kara is the BEST ! Always going above and beyond to make sure my order is correct and that I always receive it correct from her store! All the other stores in Rochester seem to not know how to make this drink that is on the menu , and make it wrong in different ways every time but Kara always makes sure I get it right! That’s why I take my time to go to the mall location just to have her help because when my coffee is wrong , it really sucks :(
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Crafted Press
Yvonne Subbert
Quick and friendly service and my coffee tasted exactly as it should
Atmosphere: 5
Food: 5
Service: 5
jessica grimm
Great customer service, friendly with a smile! Quick and yummy!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Iced Caramel High Rise, Caramel High Rise
Amy Sok
I ordered a blue raspberry energy drink and a cookies and cream. I only got one of my drinks after waiting for 20 minutes asked about my second drink and they finally made it. Worst customer service ever. Not a single worker asked if we needed anything after we stood there waiting for our drinks.
Don Gilliland
A warmed up blueberry muffin was great with my iced mocha.
Atmosphere: 4
Food: 5
Service: 5
Allie Arnold
This caribou is the best! Quick, friendly, and the drinks and food are delish! Must stop if you’re in the mall!
I love Caribou, especially their innovative drinks, and the cinnamon cake is very delicious. I recommend it. This branch is small in the middle of the mall, but it is good and opens before the mall, and the service was fast.
Amanda Negron
The sparkling blackberry lemonade is disgusting. It was like $5, and we threw it away because it was that gross. There is absolutely no lemonade in it. It is just club soda and blackberry syrup. Do not recommend at all. The lady who made my drink was not nice at all and said “that’s just how it is.” Will not be back here.
Atahan Durbaş
I ordered hot chocolate. Service was not fast. Hot chocolate was delicious. The ambience is nice, lots of seating exist. A cute cafe. It opens early.
Atmosphere: 4
Food: 4
Service: 3
Ken Glen
I just wanted a coffee but was met with a worker named Loreta or something who was very rude no thank yous or pleases and also as she took my order she was glaring at me no smile or anything made me repeat my information to. She also was talking bad about a different employee. There was another employee there a younger girl but I didn’t get to interact with her but I saw her take a order and she was way nicer.
Christine Hamblin (Chrissy)
Delish ? love love love the coffee great friendly ataff
This is the second time at Apache Mall Caribou Coffee I have gotten Coffee and it is COOL not HOT as it is at other Caribou locations. I think I will have to buy Coffee at another Caribou Location. I am a Perks Member and have Drank Caribou for Decades,,, Was this the last cup they had to sell ??? Thank You Dennis Sabatke,,,,, April 17, 2024. @ 11:00 AM
Hard to rate because my drinks were great in flavor but both times I went there i had to keep running (the best I could) to the bathroom. The staff was friendly and curious. This is a mall kiosk so no real atmosphere
Delicious. Turtle mocha is the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nitro Turtle Mocha
Kara is the BEST ! Always going above and beyond to make sure my order is correct and that I always receive it correct from her store! All the other stores in Rochester seem to not know how to make this drink that is on the menu , and make it wrong in different ways every time but Kara always makes sure I get it right! That’s why I take my time to go to the mall location just to have her help because when my coffee is wrong , it really sucks :(
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Crafted Press
Quick and friendly service and my coffee tasted exactly as it should
Atmosphere: 5
Food: 5
Service: 5
Great customer service, friendly with a smile! Quick and yummy!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Iced Caramel High Rise, Caramel High Rise
I ordered a blue raspberry energy drink and a cookies and cream. I only got one of my drinks after waiting for 20 minutes asked about my second drink and they finally made it. Worst customer service ever. Not a single worker asked if we needed anything after we stood there waiting for our drinks.
A warmed up blueberry muffin was great with my iced mocha.
Atmosphere: 4
Food: 5
Service: 5
This caribou is the best! Quick, friendly, and the drinks and food are delish! Must stop if you’re in the mall!
Atmosphere: 5
Food: 5
Service: 5
Kara and team are great!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love Caribou, especially their innovative drinks, and the cinnamon cake is very delicious. I recommend it. This branch is small in the middle of the mall, but it is good and opens before the mall, and the service was fast.
The sparkling blackberry lemonade is disgusting. It was like $5, and we threw it away because it was that gross. There is absolutely no lemonade in it. It is just club soda and blackberry syrup. Do not recommend at all. The lady who made my drink was not nice at all and said “that’s just how it is.” Will not be back here.
I ordered hot chocolate. Service was not fast. Hot chocolate was delicious. The ambience is nice, lots of seating exist. A cute cafe. It opens early.
Atmosphere: 4
Food: 4
Service: 3
I just wanted a coffee but was met with a worker named Loreta or something who was very rude no thank yous or pleases and also as she took my order she was glaring at me no smile or anything made me repeat my information to. She also was talking bad about a different employee. There was another employee there a younger girl but I didn’t get to interact with her but I saw her take a order and she was way nicer.
Delish ? love love love the coffee great friendly ataff
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