Dunkin'

2519 Commerce Dr NW, Rochester
(507) 361-1219

Recent Reviews

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Chloe Murphy

Very good service

Atmosphere: 5

Food: 5

Service: 5

Larry Troy

NEVER EVER GET Dunkin’ doughnuts here. At the end of the day when it’s time to close they just throw all the doughnuts in the garbage to waste! Don’t they know that there are people out there who don’t have any food to eat it would be appreciated if they give it to people who don’t have food instead of just throwing it away. But there are a lot of like them who don’t listen to other peoples opinions and make bad choices cause they are such bad at their job. I hope they can make some changes but right now they are doing horrible!

Atmosphere: 2

Food: 3

Service: 1

S

Not someone who usually leaves reviews, but I just had to say something. The lady working today was extremely rude, had such an attitude for no reason. This is not even the first time I had this kind of experience at dunkin. On top of that, she didn't even bother to warm up my chicken wrap! I get that everyone has bad days, but that doesn't give you the right to treat customers disrespectfully. If you're working in customer service, at least try to act like it. Super disappointing experience.

Atmosphere: 1

Food: 3

Service: 1

Arrow Axe

Donuts were so dry, couldn't help wonder if they were 2 or 3 days old.

Atmosphere: 4

Food: 1

Service: 5

maisha

Made my drink wrong and when i requested a remake they insisted that the drink was right..

Atmosphere: 2

Food: 1

Service: 1

Ne Sia

Girl named Zoe on drive thru is so rude. I don’t come here to pay for your petty opinions. I come here to pay for my donuts and drinks. If you don’t want to work serving customers, then maybe go find a different job. At the end of the day, the paying customers are the reasons why you have a paycheck.

Atmosphere: 2

Food: 2

Service: 1

Stephen Meyenburg

Service is second to none. Very friendly group. Very helpful group. I have now ordered very large orders of sandwiches for our early morning construction meetings. On top of the AMAZING service, the team always comes through for us with good, warm, and on time orders. We will be back.

Atmosphere: 4

Food: 5

Service: 5

patience sarfo

This girl at the window was just so unapologetically rude. First, she messed up my order and gave me what I didn't order. I had to circle back to the window to let her know and she was so dismissive. All she wanted was just to hand me my original order without a care in the world. Customers aren't the cause of your problems. Ya'll need to learn to respect people or sit at home and don't work.

Courtney G

Wonderful staff and amazing donuts!!!

Atmosphere: 5

Food: 5

Service: 5

Kylee Maley

The workers were so amazing sweet and went above and beyond

Atmosphere: 5

Food: 5

Service: 5

Rosa Jimenez

First time trying the Sabrina drink and found a hair!!! Discusting🤮

Richard Webb

The lady at the window was very helpful and friendly.

Atmosphere: 5

Food: 5

Service: 5

Kelcey Armstrong

I am a regular customer at Dunkin I come in every morning for coffee before I head to work. I always have the best service everyone is polite kind. Today when I went in there the lobby was completely full the drive-through was full. All those employees were working together as a team getting drinks out but still being polite and kind and I just wanna say that they were doing a fabulous job. What great teamwork and the positivity was amazing. I just wanna say keep up the good work and a great atmosphere.

Atmosphere: 5

Food: 5

Service: 5

KyAnn Havlovic

Food was expensive, they forgot the donut, no silverware, and the employees seemed rushed. The building did look clean and the coffee was average.

Atmosphere: 3

Food: 2

Service: 2

justareview

We visited on 4/5/25 and they made our order completely correct and were very friendly 🥤😋

Atmosphere: 5

Food: 5

Service: 5

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