We always have a fun time at Five West. The food is very good and the service highly attentive. Being that this was our first time here for brunch, we were excited about the diversity of selections that were offered for both food and drinks. Will definitely choose Five West as a breakfast location in the future in addition to lunch/dinner. Highly recommend.
Catherine Schmitz
Great place, great food and fabulous atmosphere. Went here on a Wednesday evening and it was fairly busy. The service was wonderful and the waiter was very attentive.
Atmosphere: 5
Food: 4
Service: 5
Judy Doerr
I had the chicken Tocos and they were amazing l. My husband had the filled mignon, with wild mushrooms linguine and it was also amazing. 5 west does not have it on there dinner menu but you can request the mini donuts those are a 5 star dessert.
Atmosphere: 5
Food: 5
Service: 5
Lisa
Perfectly average place. It’s good, not great. Menu has a decent selection. The patio would be nice if it wasn’t on a highway. If I were in a larger city with more options I probably wouldn’t eat here, but as far as Rochester goes, this is one of the better spots in town.
Atmosphere: 3
Food: 3
Service: 3
Paulette
Great food and service but the noise level! My ears hurt afterwards. Love going there but not when it's that busy. Too noisy.
Tanya Caswell
Good but expensive
Atmosphere: 5
Food: 4
Service: 5
Kerri Defries
S favorite stop in Rochester!
Atmosphere: 5
Food: 5
Service: 5
Alex Volob
Average returant trying to be fancy but lacks any flare/character. Food tastes average like any Sysco supplied restaurant. Edible but you can get better flavors for less elsewhere. Was happy to celebrate a dinner with my colleagues though. Good noise levels. Able to have a good conversation
Atmosphere: 3
Food: 3
Service: 4
Aaron Joel
Service was great like always. The new fries are not that great hopefully they go back to the old style.
Exceptional Service from Manager Shawna at Five West
I wanted to take a moment to give a huge shout-out to Shawna, one of the managers at Five West. She is truly amazing! Shawna is the epitome of professional, kind, and genuinely nice. It's clear she leads by example, as she always steps in to help her staff, ensuring the best experience for everyone. What sets her apart is her dedication to making every visit special. I have a favorite off-menu drink—the Crush—which is only listed in their extensive book of cocktails. Every single time I visit, whether I'm with my family or my girlfriends, Shawna kindly intervenes to personally help her staff prepare that special drink for us. Thank you, Shawna, for always doing your job with a bright smile on your face and for consistently making all of us happy. Your exceptional service is the reason we keep coming back to Five West!
Love this place. Great quality food with diverse menu and the staff is fabulous.
Atmosphere: 5
Food: 5
Service: 5
Devin Stigen
Appreciated Kyle M’s hospitality and willingness to strike up a conversation and he was still attentive to us even though he was also serving a big party.
Atmosphere: 5
Food: 5
Service: 5
Alicia Mason
Great overall experience!
Atmosphere: 5
Food: 5
Service: 5
Dan
We came to Five West many times. It's a good place for a brunch when the weather is good because the terrace is nice and... they have eggs benedict! But the service keeps getting worse. High school kids may be happy to be there just for the mandatory tips, but the service they provide is baaaad. To top that, they show up uninvited to interrupt your conversation. The place is good, but the poor service makes it hard to enjoy.
Kimberly
Nashville Chicken and garlic fries were delicious! Smoked Gouda chicken wild rice soup was fabulous. Lavendar mocktail was fantastic! Server was pleasant. Noise level was really loud. Hard to hear across the table. Nice ambiance though. A bit disorganized up front as we got there 10 minutes earlier than our reservation and they gave our table for 5 away to a party of 2 and weren't seated for almost another 30 minutes.
We always have a fun time at Five West. The food is very good and the service highly attentive. Being that this was our first time here for brunch, we were excited about the diversity of selections that were offered for both food and drinks. Will definitely choose Five West as a breakfast location in the future in addition to lunch/dinner. Highly recommend.
Great place, great food and fabulous atmosphere. Went here on a Wednesday evening and it was fairly busy. The service was wonderful and the waiter was very attentive.
Atmosphere: 5
Food: 4
Service: 5
I had the chicken Tocos and they were amazing l. My husband had the filled mignon, with wild mushrooms linguine and it was also amazing. 5 west does not have it on there dinner menu but you can request the mini donuts those are a 5 star dessert.
Atmosphere: 5
Food: 5
Service: 5
Perfectly average place. It’s good, not great. Menu has a decent selection. The patio would be nice if it wasn’t on a highway. If I were in a larger city with more options I probably wouldn’t eat here, but as far as Rochester goes, this is one of the better spots in town.
Atmosphere: 3
Food: 3
Service: 3
Great food and service but the noise level! My ears hurt afterwards. Love going there but not when it's that busy. Too noisy.
Good but expensive
Atmosphere: 5
Food: 4
Service: 5
S favorite stop in Rochester!
Atmosphere: 5
Food: 5
Service: 5
Average returant trying to be fancy but lacks any flare/character.
Food tastes average like any Sysco supplied restaurant. Edible but you can get better flavors for less elsewhere.
Was happy to celebrate a dinner with my colleagues though.
Good noise levels. Able to have a good conversation
Atmosphere: 3
Food: 3
Service: 4
Service was great like always. The new fries are not that great hopefully they go back to the old style.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Buffalo Chicken Wontons, Eggs Benedict
Exceptional Service from Manager Shawna at Five West
I wanted to take a moment to give a huge shout-out to Shawna, one of the managers at Five West. She is truly amazing! Shawna is the epitome of professional, kind, and genuinely nice. It's clear she leads by example, as she always steps in to help her staff, ensuring the best experience for everyone.
What sets her apart is her dedication to making every visit special. I have a favorite off-menu drink—the Crush—which is only listed in their extensive book of cocktails. Every single time I visit, whether I'm with my family or my girlfriends, Shawna kindly intervenes to personally help her staff prepare that special drink for us.
Thank you, Shawna, for always doing your job with a bright smile on your face and for consistently making all of us happy. Your exceptional service is the reason we keep coming back to Five West!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love this place. Great quality food with diverse menu and the staff is fabulous.
Atmosphere: 5
Food: 5
Service: 5
Appreciated Kyle M’s hospitality and willingness to strike up a conversation and he was still attentive to us even though he was also serving a big party.
Atmosphere: 5
Food: 5
Service: 5
Great overall experience!
Atmosphere: 5
Food: 5
Service: 5
We came to Five West many times. It's a good place for a brunch when the weather is good because the terrace is nice and... they have eggs benedict! But the service keeps getting worse. High school kids may be happy to be there just for the mandatory tips, but the service they provide is baaaad. To top that, they show up uninvited to interrupt your conversation. The place is good, but the poor service makes it hard to enjoy.
Nashville Chicken and garlic fries were delicious! Smoked Gouda chicken wild rice soup was fabulous. Lavendar mocktail was fantastic! Server was pleasant. Noise level was really loud. Hard to hear across the table. Nice ambiance though. A bit disorganized up front as we got there 10 minutes earlier than our reservation and they gave our table for 5 away to a party of 2 and weren't seated for almost another 30 minutes.
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