I absolutely LOVE this place, they have good pizza (no offence but better that domino's) and good food, service, and REALLY good Atmosphere, might come back here again.
Atmosphere: 5
Food: 5
Service: 5
ALEX ZACKJAY
Everything is Nice
Atmosphere: 4
Food: 4
Service: 4
Mohd Al-Hamdan
The place was more for delivery service
Atmosphere: 3
Food: 4
Service: 5
spanky carroll
Quick and Amazing.
Atmosphere: 5
Food: 5
Service: 5
Cinna Bunn
Ordered through the official website, but was picked up by 3rd party door dash. I'll admit the address was wrong, but when I called to correct it the dasher said door dash had told him to leave it on the street. Contacted pizza hut directly to have the order remade only for the same dasher to be assigned to it with the wrong address on it again. Even after the correction...
Service: 1
Rigo Gonzalez
I ordered 2 large pizza with stuff crust and they didn’t do it and I get charged for it and I call them they just said sorry and hang up .. bad service
Food: 1
Thomas Carroll
Tell them What I want. I come back and it is ready.
Atmosphere: 5
Food: 5
Service: 5
Mattkur
Pizza was undercooked, slimy and cold by the time I got it. The delivery driver was completely lost even though the my hotel was a 3 minute drive from Pizza Hut. Never again. Good bye Pizza Hut. Thanks for the memories.
Priscilla Johnson
ordered pizza yesterday when the delivery driver got here automatically realize I was missing items. Called and talked to the store manager. I think her name is Shelby. she was a delight. She did send out the missing items. After I hung up with her, however the kids started asking for pizza when I went to feed them I realized that the two pizzas that I had were not the pizza that I even ordered. Call Back. She informed me that her GM would be in today and to call back and talk to them to see what they could do. Just got off the phone with the GM Allan, The pizzas will be remade and sent to me, which is great thank you. However, Allan’s customer service skills and attitude is very rough around the edge. Should we say? He was very short in conversation very quick to cut me off and then when the conversation was pretty much over when he told me OK fine I’ll send new pizzas out. They’ll be there in 30 minutes. I said OK thank you he said yeah and hung up. I’m not used to this type of customer service seeing that this is the very first time I’ve ever ordered from this particular Pizza Hut here in Rochester. I’ve never had any issues or problems with my order or customer service at the north Pizza Hut. At this rate, maybe I will only order pizza when I’m at work or drive to the northside if this is how this restaurant is all the time.
Food: 3
Service: 3
Nene Hendrix
Everytime i Order From This Location The Food Is Always Cold Never Fresh & Hot. If i didn’t have My kids I’ll take it back…. Better off ordering From dominos. &They overly Expensive.
Pizza is always great from this location and they have great deals when using coupons off their website. I recommend this location if you are looking for some great pizza at a good price.
Atmosphere: 5
Food: 5
Service: 5
Peggy Severson
Great pizza bit delivered no plate, napkins, seasonings nothing guess you need to ask??
Gina Conn
Never got my order :( it wasnt the store's fault they even remade it for me but i didnt get it the secund time either. The doordashes kept the order. Twice. Me and my family waited around 3 hours 🥲
Food: 1
Service: 5
Tank 48
Probably the worst pizza. Order pan pizza didn't taste like pan pizza. Asked for extra sauce didn't get it. When they delivered it they just left it at my door didn't knock call or anything. So had to get the pizza remade and it was still wrong. If you going to be spending all that money just go to toppers
I absolutely LOVE this place, they have good pizza (no offence but better that domino's) and good food, service, and REALLY good Atmosphere, might come back here again.
Atmosphere: 5
Food: 5
Service: 5
Everything is Nice
Atmosphere: 4
Food: 4
Service: 4
The place was more for delivery service
Atmosphere: 3
Food: 4
Service: 5
Quick and Amazing.
Atmosphere: 5
Food: 5
Service: 5
Ordered through the official website, but was picked up by 3rd party door dash. I'll admit the address was wrong, but when I called to correct it the dasher said door dash had told him to leave it on the street. Contacted pizza hut directly to have the order remade only for the same dasher to be assigned to it with the wrong address on it again. Even after the correction...
Service: 1
I ordered 2 large pizza with stuff crust and they didn’t do it and I get charged for it and I call them they just said sorry and hang up .. bad service
Food: 1
Tell them What I want. I come back and it is ready.
Atmosphere: 5
Food: 5
Service: 5
Pizza was undercooked, slimy and cold by the time I got it. The delivery driver was completely lost even though the my hotel was a 3 minute drive from Pizza Hut. Never again. Good bye Pizza Hut. Thanks for the memories.
ordered pizza yesterday when the delivery driver got here automatically realize I was missing items. Called and talked to the store manager. I think her name is Shelby. she was a delight. She did send out the missing items. After I hung up with her, however the kids started asking for pizza when I went to feed them I realized that the two pizzas that I had were not the pizza that I even ordered. Call Back. She informed me that her GM would be in today and to call back and talk to them to see what they could do. Just got off the phone with the GM Allan, The pizzas will be remade and sent to me, which is great thank you. However, Allan’s customer service skills and attitude is very rough around the edge. Should we say? He was very short in conversation very quick to cut me off and then when the conversation was pretty much over when he told me OK fine I’ll send new pizzas out. They’ll be there in 30 minutes. I said OK thank you he said yeah and hung up.
I’m not used to this type of customer service seeing that this is the very first time I’ve ever ordered from this particular Pizza Hut here in Rochester. I’ve never had any issues or problems with my order or customer service at the north Pizza Hut. At this rate, maybe I will only order pizza when I’m at work or drive to the northside if this is how this restaurant is all the time.
Food: 3
Service: 3
Everytime i Order From This Location The Food Is Always Cold Never Fresh & Hot. If i didn’t have My kids I’ll take it back…. Better off ordering From dominos. &They overly Expensive.
Food: 1
Service: 1
Restaurantji Recommends
Pizza is always great from this location and they have great deals when using coupons off their website. I recommend this location if you are looking for some great pizza at a good price.
Atmosphere: 5
Food: 5
Service: 5
Great pizza bit delivered no plate, napkins, seasonings nothing guess you need to ask??
Never got my order :( it wasnt the store's fault they even remade it for me but i didnt get it the secund time either. The doordashes kept the order. Twice. Me and my family waited around 3 hours 🥲
Food: 1
Service: 5
Probably the worst pizza. Order pan pizza didn't taste like pan pizza. Asked for extra sauce didn't get it. When they delivered it they just left it at my door didn't knock call or anything. So had to get the pizza remade and it was still wrong. If you going to be spending all that money just go to toppers
Atmosphere: 1
Food: 1
Service: 1
Nice friendly employees!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
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