I walked in, asked for a single bowl with an extra bowl underneath and then said that I wanted double everything including the meat Lucas got an attitude and refused to help me meanwhile, you have a employee in the line laughing at everything Lucas is doing and then Another employee came over and took over my order with no complaints or attitude and was apologizing for Lucas behavior. I’ve been here multiple times and never had a bad experience and the way he acted. It was very uncalled for and very unprofessional will no longer be coming to this Qdoba. 5/17/25 @ 1:20 pm I encourage you to check the cameras
Vanessa Wright
They have nothing on the northwest location every time I come here the food is dry. How is it dry with queso? How am I paying $11 for a big bowl getting a portion of a mini bowl
Edward Hegemann
The girl helping was rushing it through. She also gave small portions compared to other times I've been there. The dude at the cash register was awesome. So friendly and helpful. The restaurant was very clean.
Luke Davis
Rachel gave us the best service! Thank you Rachel 🙏
Shana Pascoe
Awesome service, great job!
Sue Chappel
They were out of salad dressing and the sofritos were almost gone and dried out. But they had guacamole this time, so that was good. My husband really liked the new chicken.
juan aleman
If I dint call no one was ever going to call me back after 3 calls and more than an hour to deliver worst service ever from their delivery service but they should be responsible to call me back and let me know never again will I order from here
Becky
Exactly like Chipotle except cheaper!!!
jason merrill
Love it!
Emily Cahal
Website says they are open till 9:30. They are closed… at 6:30. Guy is in there pretending to not see us as he finishes the close.
They are a really good worker and really generous with h the amount 10/10
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Protein Bowl
Krista Caflisch
Wow. We had such a great experience with your new location. Everyone was so patient and kind. My family hasn’t had qdoba and you all helped walk through all the options and were just great. Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Momiji Sohma
Order two chicken bowls and when we got home discovered the chicken meat was not cooked thoroughly. I called the restaurant and they said they couldn’t refund my cc but to stop in for a replacement next time I’m downtown. When I went back the employees said the manager was busy and they couldn’t replace or refund the meals and seemed clueless. I left my phone number and later received a call from a manger stating that they would mail me a certificate for replacements. It’s been a while and I never received them. I’ve always enjoyed Qdoba as their gluten free options and handling are great, however after this experience I have not returned. I previously ordered take out about once a month from their restaurant. I wish they would’ve handled this better. Undercooked chicken is a big NO as is wasting a (previously) loyal customers time.
Atmosphere: 2
Food: 1
Service: 1
M S
Order two chicken bowls and when we got home discovered the chicken meat was not cooked thoroughly. I called the restaurant and they said they couldn’t refund my cc but to stop in for a replacement next time I’m downtown. When I went back the employees said the manager was busy and they couldn’t replace or refund the meals and seemed clueless. I left my phone number and later received a call from a manger stating that they would mail me a certificate for replacements. It’s been a while and I never received them. I’ve always enjoyed Qdoba as their gluten free options and handling are great, however after this experience I have not returned. I previously ordered take out about once a month from their restaurant. I wish they would’ve handled this better. Undercooked chicken is a big NO as is wasting a (previously) loyal customers time.
Jacqueline Wagner
Walked in 5 minutes to closing and still got phenomenal service from the team. Manager was very positive and upbeat.
I walked in, asked for a single bowl with an extra bowl underneath and then said that I wanted double everything including the meat Lucas got an attitude and refused to help me meanwhile, you have a employee in the line laughing at everything Lucas is doing and then Another employee came over and took over my order with no complaints or attitude and was apologizing for Lucas behavior. I’ve been here multiple times and never had a bad experience and the way he acted. It was very uncalled for and very unprofessional will no longer be coming to this Qdoba. 5/17/25 @ 1:20 pm I encourage you to check the cameras
They have nothing on the northwest location every time I come here the food is dry. How is it dry with queso? How am I paying $11 for a big bowl getting a portion of a mini bowl
The girl helping was rushing it through. She also gave small portions compared to other times I've been there. The dude at the cash register was awesome. So friendly and helpful. The restaurant was very clean.
Rachel gave us the best service! Thank you Rachel 🙏
Awesome service, great job!
They were out of salad dressing and the sofritos were almost gone and dried out. But they had guacamole this time, so that was good. My husband really liked the new chicken.
If I dint call no one was ever going to call me back after 3 calls and more than an hour to deliver worst service ever from their delivery service but they should be responsible to call me back and let me know never again will I order from here
Exactly like Chipotle except cheaper!!!
Love it!
Website says they are open till 9:30. They are closed… at 6:30. Guy is in there pretending to not see us as he finishes the close.
Restaurantji Recommends
They are a really good worker and really generous with h the amount 10/10
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Protein Bowl
Wow. We had such a great experience with your new location. Everyone was so patient and kind. My family hasn’t had qdoba and you all helped walk through all the options and were just great. Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Order two chicken bowls and when we got home discovered the chicken meat was not cooked thoroughly. I called the restaurant and they said they couldn’t refund my cc but to stop in for a replacement next time I’m downtown. When I went back the employees said the manager was busy and they couldn’t replace or refund the meals and seemed clueless. I left my phone number and later received a call from a manger stating that they would mail me a certificate for replacements. It’s been a while and I never received them. I’ve always enjoyed Qdoba as their gluten free options and handling are great, however after this experience I have not returned. I previously ordered take out about once a month from their restaurant. I wish they would’ve handled this better. Undercooked chicken is a big NO as is wasting a (previously) loyal customers time.
Atmosphere: 2
Food: 1
Service: 1
Order two chicken bowls and when we got home discovered the chicken meat was not cooked thoroughly. I called the restaurant and they said they couldn’t refund my cc but to stop in for a replacement next time I’m downtown. When I went back the employees said the manager was busy and they couldn’t replace or refund the meals and seemed clueless. I left my phone number and later received a call from a manger stating that they would mail me a certificate for replacements. It’s been a while and I never received them. I’ve always enjoyed Qdoba as their gluten free options and handling are great, however after this experience I have not returned. I previously ordered take out about once a month from their restaurant. I wish they would’ve handled this better. Undercooked chicken is a big NO as is wasting a (previously) loyal customers time.
Walked in 5 minutes to closing and still got phenomenal service from the team. Manager was very positive and upbeat.
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