Subway
1507 Hwy 14E, Rochester
(507) 281-9830
Recent Reviews
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Incompetent. Waited in line for 15 minutes just to have a lady cut in front of me then when it was my turn to order an employee cut and started making to go orders without saying a word. Bad service.
Inplaced an order online. On one of my sandwich it was like they dumped the pepper bottle out on it! And to top that off I didn't get either of the cookies I bought. So. I ended up throwing a footling sandwich away and never even got to eat. All i got was my drink on that meal deal. Which my mouth is still burning after 1 bit! Could use about 4 more full drinks
Atmosphere: 1
Food: 1
Service: 1
I asked the girl twice if she had the right sandwich cause I ordered one for me one for my husband she said yes
Got home and it was totally wrong I called to say something and the guy that answered hung up on me
So I’m not happy and can’t believe they treated a customer like that wow
Thoroughly enjoyed this location! Clean and comfortable environment and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Kurt and Matt were the best gentlemen behind the counter anyone could ask for. They worked as a team, listened, were kind, and showed compassion. The sandwiches they made were top notch fresh, tasty, and for a good price. Thank you, guys. I'll be back.
Atmosphere: 5
Food: 5
Service: 5
This location is always extremely clean and the service is always friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Staff was so rude
Service: 1
i LOVE this Subway location, i used to go here for a foot long, but not monthly now as i'm unemployed and Poor i end up choosing between a footlong or a Medium or small blizzard once a month, on the 1st if i do.
Atmosphere: 5
Food: 5
Service: 5
To begin,I have the Subway app, which I recommend…it offers deals, coupons, and you earn points for free food…that said, using it tonite was like any other nite, easy, fast, convenient..I got my favorite, a foot long BMT toasted, and instead of paying $9+ that it normally costs, I paid $5.99(plus tax) because of the app, and the coupons that come
In the mail…15 min. after ordering I arrived at the Eastwood location subway and there was my sub, ready and waiting (as usual) for me to pick-up..I haven’t had to wait for a pick-up at this location yet, kudos to the sandwich artists that are employed there! If your like me and like subway sandwiches, you can’t go wrong visiting this location!
Update: using the app is only good for ordering your Subs in advance, as the rewards “curve” is quite high, meaning it takes forever to earn free food..and prices for an average sub “favorite” like a “spicy italian” or a BMT, for instance, will now cost you AT LEAST $10.49 for a footlong..In closing, I have to say: Sorry subway, 4 stars for now..(down 1 from my original review)
Updated: 5-5-23
Atmosphere: 3
Food: 4
Service: 5
The food was fresh, the staff were friendly and efficient. The place is a little stark but it's convenient.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
To begin,I have the Subway app, which I recommend…it offers deals, coupons, and you earn points for free food…that said, using it tonite was like any other nite, easy, fast, convenient..I got my favorite, a foot long BMT toasted, and instead of paying $9+ that it normally costs, I paid $5.99(plus tax) because of the app, and the coupons that come
In the mail…15 min. after ordering I arrived at the Eastwood location subway and there was my sub, ready and waiting (as usual) for me to pick-up..I haven’t had to wait for a pick-up at this location yet, kudos to the sandwich artists that are employed there! If your like me and like subway sandwiches, you can’t go wrong visiting this location!
Update: using the app is only good for ordering your Subs in advance, as the rewards “curve” is quite high, meaning it takes forever to earn free food..and prices for an average sub “favorite” like a “spicy italian” or a BMT, for instance, will now cost you AT LEAST $10.49 for a footlong..In closing, I have to say: Sorry subway, 4 stars for now..(down 1 from my original review)
Updated: 5-5-23
Atmosphere: 3
Food: 4
Service: 5
Service was so poor and rude I walked out. This has not been the first time either.
Atmosphere: 1
Food: 1
Service: 1
If you're going to close early, update your website and lock your doors! Don't wait until I bring my hungry family in to tell me you closed an hour and a half early.
Atmosphere: 2
Food: 2
Service: 1
It was good. But I did seem to receive less meat on my sandwich than I have been getting at other locations, which was sad.
Atmosphere: 5
Food: 4
Service: 4
To begin,I have the Subway app, which I recommend…it offers deals, coupons, and you earn points for free food…that said, using it tonite was like any other nite, easy, fast, convenient..I got my favorite, a foot long BMT toasted, and instead of paying $9+ that it normally costs, I paid $5.99(plus tax) because of the app, and the coupons that comeIn the mail…15 min. after ordering I arrived at the Eastwood location subway and there was my sub, ready and waiting (as usual) for me to pick-up..I haven’t had to wait for a pick-up yet, kudos to the sandwich artists that are employed there! If your like me and like subway sandwiches, you can’t go wrong visiting this location!Update: 5-5-23: This Subway location no longer accepts coupons for some reason, so using the app is only good for ordering your Subs in advance, as the rewards “curve” is quite steep…and remember the “$5 footlong” promo in the past? That is LONG GONE, an average sub “favorite” like a “spicy italian” or a BMT, or subway club for instance, will now cost you AT LEAST DOUBLE ($10.49 and up) for a 12”….Sorry subway, the cost of your subs and the fact that you no longer accept coupons will cost you a star, as you have fallen from grace a bit, at least In my book…Updated: 5-5-23
Recommended dishes: Cold Cut Combo, Italian B M T, Coca
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