The Workshop Food Hall & Bar

Cool concept. Had the chicken-dry and over cooked. You should really consider brining your chicken. Fast food much better - check out Chick-fil-a for pointers

Kid-friendliness: So I'm a African American Male aged 36, I went to this place with my son's Basketball team after the Rochester tournament at the Mayo High School. I ordered about a hundred dollars' worth of food for myself my sons and a couple of his teammates. My son ordered a Nashville chicken and waffle as well as the coach's wife, she ordered the same. Coaches' wife is a Middle-aged Caucasian woman, my son is a 15yr old African American Male. Coach wife did not like her Nashville chicken and waffles, so she returned hers and they apologized to her and gave her a different order. My son had the exact same issue as Coach's wife; however they refused to return his order citing they have a "no return or refund policy." However, we had just watched them return the coach's wife order without any hassle. My son left the counter feeling embarrassed and discriminated against. Even the coach's wife felt bad, so she went back and tried to return his food as well, they refused. Thats when I stepped in asking to speak to a manager the Young Lady was very rude to and did not want to get a manager. I had to raise my voice in order to get my point across, that's when they made it seem like I was being aggressive. So, then the manager finally come and tries to sell me the same Policy "no returns or refunds." I was not having it because even the coach's wife felt like the treatment was unfair to us because of our race. The manager was the same lady who our order, when I made the initial order, I she asked I wanted a receipt, I declined, so after going back in fourth with other staff and the manager, she asked I had the receipt. I said no and she already knew that because she took the order not too long prior. She then pretends like she has to find the receipt in order to return the food for something else. she told us to wait and had us waiting for about 30 mins with no response, I then asked to speak for another manager. the other manager was a little more understanding, however she did not process the returned right away either. she said if I don't lower my tone she going to have to call the cops, mind you i did not say one curse word nor was I being aggressive I just felt the need to express myself in a tone that was serious and could be heard in the load atmosphere. So after about an hour of talking to staff and management they finally replaced my son's order. we both left feeling disrespected, unappreciated and discriminated against. He did not even want the food anymore because of all of the drama and hassle. Before that awful experience i had a good feel for the place afterwards I would never go back again. This may not be the most welcoming place for non-whites.

Atmosphere: 4

Food: 3

Service: 1

Love that Nashville chicken sandwich- deliciously spicy. The space is great to hangout and bring little kids, although we miss the hockey game- sad.

Atmosphere: 5

Food: 5

Service: 5

There was 11 of us who came in for the wild game, but there wasn’t any tables left for us to sit at since a couple of the larger tables were reserved. They allowed us to sit in the party room and have the game on in there!! Incredible. Had the Mexican street corn thick crust pizza and it was delicious. Also had their chocolate chip cookies which were some of the best I’ve ever had. I’m not into beer so I always appreciate that they have one or two unique ciders on tap; Downeast and Blake’s. The bartenders are always great there! Great atmosphere and so accommodating!! Thank you!!!

Atmosphere: 5

Food: 5

Service: 5

What a great place to eat. The ability of everyone to go to each station and order what they want is a lot of fun. Highly recommend the chicken and waffles!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nashville Hot Chicken N' Waffle

We loved everything about our visit- three of us each ordered something different, nachos, pizza and wings. The food was excellent, the service; exceptional and the atmosphere was top notch. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Workshop is such a cool idea!
I loved the atmosphere & the whole set up.

The staff was really kind & friendly.
I had nachos and they are MASSIVE!
Then I had a delicious blueberry or blackberry bourbon drink that was so good.

I love the idea of the keep that old building in our community and giving it such powerful repurpose.

It's a class brick & mortar with a touch of new age swag!!

Will deffo go back. 10/10

Parking: Lots of open parking in a huge lot!

Kid-friendliness: Very open space with lots of games!

Atmosphere: 5

Food: 5

Service: 5

Such a fun atmosphere! Clean bathrooms, great service, reasonable prices. Will be going back soon!

Atmosphere: 5

Food: 5

Service: 5

The food is always good and service is top notch. It is a fun place to go and have a good time.

Atmosphere: 5

Food: 5

Service: 5

Went there for kareoke .husband and daughter always eat .. everyone seen great. It's like 3-4 restaurants in the place .. it's cool you go and order at the counter and they bring it to you restaurant style. Not a fast food bag .. pretty cool place. Kid friendly. Fridays kareoke fir kids till 10..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Brisket Sandwich

Used to be a great place to order food to go but the last few times I have ordered there my order has been wrong. Won’t be eating here again.

Atmosphere: 5

Food: 1

Service: 3

My family and I have been going there for a few years since they’ve been open. We love the selection and atmosphere. The staff is always friendly and the bartenders are great!

Atmosphere: 5

Food: 5

Service: 5

The atmosphere was so fun. You pick out which place you want to order from and order (a little confusing because there was not always someone at each restaurant you had to wait until they noticed you). After you order you pick a place to sit and they bring you your food. Love the food hall idea!

Atmosphere: 5

Food: 5

Service: 4

Very cool concept. Lots of variety. My group tried something from each of the restaurants and we all had good things to say about the quality of the food. I especially recommend the chicken and waffles.

Atmosphere: 5

Food: 5

Service: 5

Hate the environment