Ordered two sandwiches today with extra mayo because they never put enough on and got two sandwiches with no mayo at all, the driest goddamned sandwiches any human has ever befouled the earth with. It's almost impressive to be this bad at the one thing you're supposed to do.
Cora Brazil
Very disappointed this time. 1 slice of turkey on my #9. Not trying to eat a sandwich with only cheese, lettuce, mayo and avocado on it. I had to fold up the one slice of turkey to get only 2 bites of the sandwich. Waste of my time and money unfortunately. Otherwise I normally love there sandwiches. I'm working so I don't have time to go back and complain. I hate leaving bad reviews.
Kendell Smith
Ordered delivery last week and typed in my company's name but there was no delivery instruction box which I usually need to give clarification for the driver to find my workplace. I tried calling after I ordered but no answer. I never received a call from the driver and the food was never delivered. I have called each day since and even left a message but still no answer or call back. I was charged and received no food and I am going to have to go into their store to receive a refund.
Atmosphere: 1
Food: 1
Service: 1
Em Jankowicz
This place looked like it was going out of business or under construction. Saying the food was awful is an understatement. For the cost, I actually can't believe how it looked. Will never return. This is an ultimate Philly 😞 spent 46 dollars here on 2 meals and a kids meal 😞 I'm mad at myself for not complaining 😤
Atmosphere: 1
Food: 1
Service: 3
Alex Derosier
Before I start: I’m not lost on the fact that writing a sandwich shop review of this length might seem sort of odd. But I think the people who work here deserve some public praise for the great job they do.
This particular Erbs location is the best I have visited in many years. If you’re looking for what a fair-priced franchise sandwich shop lunch spot is supposed to be, walk in here. I feel like I’m transported back to the mid-2000s before complacency and worker shortages hurt quality across the industry.
They absolutely nail their French bread, which has a thin golden outer crust and is fluffy and white inside. This has been consistent over years of lunches here. The sandwiches are always well constructed and balanced, never sloppy or soggy. The staff are really nice and fast too.
These should be basic expectations of a lunch spot, but with how a lot of these shops have slid over the last decade, the quality really shines here. This place is run by great workers.
Atmosphere: 5
Food: 5
Service: 5
Raymond Gandy
Order was 40 minutes late and most sandwiches were not correct.
Jill Barrette
I can always rely on this Erbert and Gerberts’ location for a well made sandwich, warm soup or mac, and friendly service. They are timely about fulfilling orders, and I know that I will be able to place my order and enjoy my meal within my work lunch period. The subs are made with care and not just thrown together, the ingredients taste balanced, and worth the value. The staff seems to take good care of keeping the store clean and tidy. Good amount of parking available as well.
Atmosphere: 5
Food: 5
Service: 5
Anjali Harty
I get the soup/sandwich pairing at least once a month. Everything is always great!
Sandwiches and soups are delicious, but communication is extremely poor here. I usually order delivery and never know when my sandwich will actually arrive. My food has been 20 minutes late more than a few times. I've also received the wrong food and can't get a hold of anybody in the store to remake it or refund.
Ordered two sandwiches today with extra mayo because they never put enough on and got two sandwiches with no mayo at all, the driest goddamned sandwiches any human has ever befouled the earth with. It's almost impressive to be this bad at the one thing you're supposed to do.
Very disappointed this time. 1 slice of turkey on my #9. Not trying to eat a sandwich with only cheese, lettuce, mayo and avocado on it. I had to fold up the one slice of turkey to get only 2 bites of the sandwich. Waste of my time and money unfortunately. Otherwise I normally love there sandwiches. I'm working so I don't have time to go back and complain. I hate leaving bad reviews.
Ordered delivery last week and typed in my company's name but there was no delivery instruction box which I usually need to give clarification for the driver to find my workplace. I tried calling after I ordered but no answer. I never received a call from the driver and the food was never delivered. I have called each day since and even left a message but still no answer or call back. I was charged and received no food and I am going to have to go into their store to receive a refund.
Atmosphere: 1
Food: 1
Service: 1
This place looked like it was going out of business or under construction. Saying the food was awful is an understatement. For the cost, I actually can't believe how it looked. Will never return. This is an ultimate Philly 😞 spent 46 dollars here on 2 meals and a kids meal 😞 I'm mad at myself for not complaining 😤
Atmosphere: 1
Food: 1
Service: 3
Before I start: I’m not lost on the fact that writing a sandwich shop review of this length might seem sort of odd. But I think the people who work here deserve some public praise for the great job they do.
This particular Erbs location is the best I have visited in many years. If you’re looking for what a fair-priced franchise sandwich shop lunch spot is supposed to be, walk in here. I feel like I’m transported back to the mid-2000s before complacency and worker shortages hurt quality across the industry.
They absolutely nail their French bread, which has a thin golden outer crust and is fluffy and white inside. This has been consistent over years of lunches here. The sandwiches are always well constructed and balanced, never sloppy or soggy. The staff are really nice and fast too.
These should be basic expectations of a lunch spot, but with how a lot of these shops have slid over the last decade, the quality really shines here. This place is run by great workers.
Atmosphere: 5
Food: 5
Service: 5
Order was 40 minutes late and most sandwiches were not correct.
I can always rely on this Erbert and Gerberts’ location for a well made sandwich, warm soup or mac, and friendly service. They are timely about fulfilling orders, and I know that I will be able to place my order and enjoy my meal within my work lunch period. The subs are made with care and not just thrown together, the ingredients taste balanced, and worth the value. The staff seems to take good care of keeping the store clean and tidy. Good amount of parking available as well.
Atmosphere: 5
Food: 5
Service: 5
I get the soup/sandwich pairing at least once a month. Everything is always great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken, Beer Cheese, Combo Boney Billy, Half Northern
Quick and delicious, just like every time I stop in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combo Girf
Good subs
Vegetarian options: Perfect
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Top notch ? sandwiches ?
Atmosphere: 5
Food: 5
Service: 5
Sandwiches and soups are delicious, but communication is extremely poor here. I usually order delivery and never know when my sandwich will actually arrive. My food has been 20 minutes late more than a few times. I've also received the wrong food and can't get a hold of anybody in the store to remake it or refund.
Good food and
Atmosphere: 5
Food: 5
Service: 5
I am truly addicted to their bony Billy.
Great service
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