Jenna is hands down the best employee that this Starbucks location (or any location I’ve been to) has. Though I can’t say I’ve ever had a negative experience at this location, as everyone has been great, I will say that seeing Jenna makes both mine (and my nanny kiddos) day each and every time we visit. So friendly, takes the time to get to know us and asks the girls questions about their days. It feels rare to find an employee who seems to genuinely care about their customers. She’s truly an asset to their team and deserves much more than what I’m sure she’s being given. I cannot say enough good things. I could easily go to any of the other 5 locations around here, yet because of Jenna I will frequent here every time. She’s the best there is.
Atmosphere: 5
Food: 5
Service: 5
Macartney W
great service and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Kate
I absolutely love this Starbucks and probably go here too often, honestly. The staff is so friendly and warm and really works to get to know customers. They always know my order and offer my dog a pup cup at the walk up window, and they truly make me feel like a regular in a really cool way.
Atmosphere: 5
Food: 5
Service: 5
Fenton Heirtzler
As a bicyclist who is with the St. Paul Bicycle Coalition, I‘m SO glad that the drive-through was shut down. No more selfish car drivers blocking the bike lane! I will no longer boycott this store.
Atmosphere: 4
Service: 4
Vickie Peterson
There is no drive thru. Please remove this from your page.
Atmosphere: 3
Service: 5
Marco Vincent
First time since they’ve opened that we want to go to Starbucks rather than a local spot (since it’s the only place listed as open Saturday at 6am). Posted as open; but nobody is here and it’s 6:30.
Service: 1
Ethan Gorton
NO DRIVE THROUGH DESPITE WHAT GOOGLE SAYS, FYI
osvaldo mendez
This is a unionize Starbucks (awesome and good for them) but the service is always bad, and rude baristas.
Atmosphere: 3
Food: 4
Service: 1
Jake Spiess
Terrible service and coffee but id expect nothing less from a union busting store. Go down the road to the snelling and Marshall location
Atmosphere: 1
Food: 1
Service: 1
Tom Black
Great job running this Starbucks. There was a very nice and polite, professional person taking orders. This location doesn't feel as chaotic as others. Happy employees!
I go to this Starbucks because it's on my way to work, otherwise I would go to the one on Ford Parkway instead.When I order my drinks I request no foam. At the Ford location, my drink is made as I ordered it, without foam and it's filled to the top. At this location, *every single time* my beverage has up to an inch of foam, and there's at least an inch of space at the top. I care because I'm paying $7 freaking dollars for a drink. I've stopped bothering to ask for them to top it off because of the annoyed look I get (no, I'm not a Karen about it). I might just start going 10 mins out of my way to get my beverage made right.
Food: 3
Service: 2
Furtun Hassan
I had a wonderful experience at this location because of a lovely barista named Sihan. I don’t visit starbucks often so I was confused about the menu, but she explained everything to me with patience and respect. I now have a new favorite drink thanks to her, chestnut praline. I will definitely be returning.
Atmosphere: 5
Food: 5
Service: 5
Cfora Day
This morning I brought in my six and eight-year-old to buy a treat before school. The lady behind the counter whose name was Julie went out of her way to be rude to them. She rung up their drinks and set the cups just out of their reach and then walked away. And then when they were waiting at the end of the counter where she was warming up the pastries) Julie walked the pastries to the center of the counter where we clearly were not standing, and didn't even look at the children as she handed them their food. There was no reason to be this rude to kids. They were both well dressed and well behaved. Today is 9-11-23 and the time was around 7:15 if management wants to look at security footage.. there's no reason to be this rude to people.
Service: 1
Erin S
I have yet to visit this Starbucks and get my order correct. Every time I order a hot drink, it comes out iced. Every. Single. Time. I’ve also placed orders with multiple drinks on them and at least one of them comes out wrong. The staff is always nice, and the store is always clean. I just wish my hot drink would be hot.
Atmosphere: 4
Food: 2
Service: 2
Timothy J. Salo
I love this Starbucks.As a person who still believes in Starbucks as a physical "Third Place", this is a wonderful venue. This Starbucks is a great place to get work done. The baristas are always friendly. There are plenty of accessible outlets. And, because there is no drive-through, those who want to use the interior space are treated as first-class citizens.
Jenna is hands down the best employee that this Starbucks location (or any location I’ve been to) has. Though I can’t say I’ve ever had a negative experience at this location, as everyone has been great, I will say that seeing Jenna makes both mine (and my nanny kiddos) day each and every time we visit. So friendly, takes the time to get to know us and asks the girls questions about their days. It feels rare to find an employee who seems to genuinely care about their customers. She’s truly an asset to their team and deserves much more than what I’m sure she’s being given. I cannot say enough good things. I could easily go to any of the other 5 locations around here, yet because of Jenna I will frequent here every time. She’s the best there is.
Atmosphere: 5
Food: 5
Service: 5
great service and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
I absolutely love this Starbucks and probably go here too often, honestly. The staff is so friendly and warm and really works to get to know customers. They always know my order and offer my dog a pup cup at the walk up window, and they truly make me feel like a regular in a really cool way.
Atmosphere: 5
Food: 5
Service: 5
As a bicyclist who is with the St. Paul Bicycle Coalition, I‘m SO glad that the drive-through was shut down. No more selfish car drivers blocking the bike lane! I will no longer boycott this store.
Atmosphere: 4
Service: 4
There is no drive thru. Please remove this from your page.
Atmosphere: 3
Service: 5
First time since they’ve opened that we want to go to Starbucks rather than a local spot (since it’s the only place listed as open Saturday at 6am). Posted as open; but nobody is here and it’s 6:30.
Service: 1
NO DRIVE THROUGH DESPITE WHAT GOOGLE SAYS, FYI
This is a unionize Starbucks (awesome and good for them) but the service is always bad, and rude baristas.
Atmosphere: 3
Food: 4
Service: 1
Terrible service and coffee but id expect nothing less from a union busting store. Go down the road to the snelling and Marshall location
Atmosphere: 1
Food: 1
Service: 1
Great job running this Starbucks. There was a very nice and polite, professional person taking orders. This location doesn't feel as chaotic as others. Happy employees!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Cheddar & Egg Sandwich
Restaurantji Recommends
I go to this Starbucks because it's on my way to work, otherwise I would go to the one on Ford Parkway instead.When I order my drinks I request no foam. At the Ford location, my drink is made as I ordered it, without foam and it's filled to the top. At this location, *every single time* my beverage has up to an inch of foam, and there's at least an inch of space at the top. I care because I'm paying $7 freaking dollars for a drink. I've stopped bothering to ask for them to top it off because of the annoyed look I get (no, I'm not a Karen about it). I might just start going 10 mins out of my way to get my beverage made right.
Food: 3
Service: 2
I had a wonderful experience at this location because of a lovely barista named Sihan. I don’t visit starbucks often so I was confused about the menu, but she explained everything to me with patience and respect. I now have a new favorite drink thanks to her, chestnut praline. I will definitely be returning.
Atmosphere: 5
Food: 5
Service: 5
This morning I brought in my six and eight-year-old to buy a treat before school. The lady behind the counter whose name was Julie went out of her way to be rude to them. She rung up their drinks and set the cups just out of their reach and then walked away. And then when they were waiting at the end of the counter where she was warming up the pastries) Julie walked the pastries to the center of the counter where we clearly were not standing, and didn't even look at the children as she handed them their food. There was no reason to be this rude to kids. They were both well dressed and well behaved. Today is 9-11-23 and the time was around 7:15 if management wants to look at security footage.. there's no reason to be this rude to people.
Service: 1
I have yet to visit this Starbucks and get my order correct. Every time I order a hot drink, it comes out iced. Every. Single. Time. I’ve also placed orders with multiple drinks on them and at least one of them comes out wrong. The staff is always nice, and the store is always clean. I just wish my hot drink would be hot.
Atmosphere: 4
Food: 2
Service: 2
I love this Starbucks.As a person who still believes in Starbucks as a physical "Third Place", this is a wonderful venue. This Starbucks is a great place to get work done. The baristas are always friendly. There are plenty of accessible outlets. And, because there is no drive-through, those who want to use the interior space are treated as first-class citizens.
Atmosphere: 5
Food: 5
Service: 5
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