WORST STARBUCKS IN THE TWIN CITIES. Prepare to wait an hour for your order and not have anyone acknowledge you.
Michael Millette
Cold,off-putting and a staff that only cares about the drive through customers.
Atmosphere: 1
Food: 1
Service: 1
Sarah
Customer service was poor. Staff was busy, which I understand the food industry is stressful. Though some of the staff were not kind at all. It was my second time coming to this location and had a similar experience the first time.
Atmosphere: 1
Food: 4
Service: 1
Peter Porker
Consistently the worst Starbucks in this area. Go to the other 2 Woodbury locations, Cottage Grove, even Maplewood instead. Not based on a one time experience, this is consistent.
Service: 1
Curtis Menne
It's everything you expect from a Starbucks. They typically get our orders right and that's all you can really hope for from a corporate coffee place.
Atmosphere: 5
Food: 5
Service: 5
pretty pink (love)
I been waiting for almost 20 mins for one drink , there’s no order in this place ppl that order after me got the things way before me . When ask about my order her reply was we our pretty backed up ! Made 30 mins late due to a drink
Atmosphere: 1
Food: 1
Service: 1
Cathy P
The reviews made me stop and think , do I want to go in there. I did and things were decent for me.
Atmosphere: 4
Service: 5
Miguel Wiscovitch
Always amazing, look forward for more 😁👍😁👍😁👍
Atmosphere: 5
Food: 5
Service: 5
kirsten Hundley
The crew working at 10am on 8/24, was super unfriendly. They seemed super unhappy working together. And the service was aggressive.
Atmosphere: 1
Food: 3
Service: 1
crystal
The most passive aggressive service I’ve ever received. I mobile ordered two of the same drinks. I completely understand being a barista isn’t easy, but when I pulled up, I was handed two hot coffees—even though I had clearly ordered them with salted caramel cold foam on top, which one would reasonably assume is for an iced drink.
I asked KINDLY if they could be remade, and instead of even acknowledging me, the barista snatched the drinks back, slammed the window in my face, and made me feel like a complete burden. When she finally handed me the corrected drinks, I apologized multiple times and thanked her at least three times for remaking them.
Later, when I looked at my cups, I realized they had written a snide note: “N(ice) Choice.” That is absolutely unprofessional and frankly insulting. If this had been my mistake, I would’ve accepted the inconvenience. But instead, I went out of my way to be polite and apologetic, only to be met with hostility and mockery.
I spend money at Starbucks every single day—sometimes twice a day—because of the long, demanding hours I work. For a loyal customer to be treated like this over such a small issue is beyond disappointing. This wasn’t just a lack of awareness; it was deliberate rudeness. I was left feeling embarrassed, unwelcome, and completely disrespected.
Starbucks needs to take a deeper look at who you are hiring and how they are treating the very consumers that keep your doors open. I am now purposely choosing to drive 5–10 minutes out of my way just to avoid this location. No loyal customer should ever walk away feeling the way I did today.
Found 3 pieces of hair… they were nice but idk how I feel about finding hair in my drink cause I was halfway done 😭
Atmosphere: 3
Food: 2
Service: 2
Erika Jefferson
Took too long for my order in rude, dont listen and mess up your drinks. Make yiu wanna go back in toss it back.
Food: 1
Service: 1
Janette Green
Love love love.
Atmosphere: 5
Food: 5
Service: 5
La’Zerick Fame
I always avoid this Starbucks location because they’re always confused when I order the same drink at other Starbucks’s locations. It never fails. Or they charge me an extra dollar when I get the same drink. The staff here definitely don’t know what they are doing at this location. And the staff are very rude. Avoid.
Atmosphere: 1
Food: 1
Service: 1
Brian Bachmeier
Quality was fine but order took 25 minutes to get. It’s coffee man I’m moving and don’t have a quick machine at home which is the reason we stopped. We didn’t have 30 minutes to sit around and wait for it while only 4 other people were in the store.
WORST STARBUCKS IN THE TWIN CITIES. Prepare to wait an hour for your order and not have anyone acknowledge you.
Cold,off-putting and a staff that only cares about the drive through customers.
Atmosphere: 1
Food: 1
Service: 1
Customer service was poor. Staff was busy, which I understand the food industry is stressful. Though some of the staff were not kind at all. It was my second time coming to this location and had a similar experience the first time.
Atmosphere: 1
Food: 4
Service: 1
Consistently the worst Starbucks in this area. Go to the other 2 Woodbury locations, Cottage Grove, even Maplewood instead.
Not based on a one time experience, this is consistent.
Service: 1
It's everything you expect from a Starbucks. They typically get our orders right and that's all you can really hope for from a corporate coffee place.
Atmosphere: 5
Food: 5
Service: 5
I been waiting for almost 20 mins for one drink , there’s no order in this place ppl that order after me got the things way before me . When ask about my order her reply was we our pretty backed up ! Made 30 mins late due to a drink
Atmosphere: 1
Food: 1
Service: 1
The reviews made me stop and think , do I want to go in there. I did and things were decent for me.
Atmosphere: 4
Service: 5
Always amazing, look forward for more 😁👍😁👍😁👍
Atmosphere: 5
Food: 5
Service: 5
The crew working at 10am on 8/24, was super unfriendly. They seemed super unhappy working together. And the service was aggressive.
Atmosphere: 1
Food: 3
Service: 1
The most passive aggressive service I’ve ever received. I mobile ordered two of the same drinks. I completely understand being a barista isn’t easy, but when I pulled up, I was handed two hot coffees—even though I had clearly ordered them with salted caramel cold foam on top, which one would reasonably assume is for an iced drink.
I asked KINDLY if they could be remade, and instead of even acknowledging me, the barista snatched the drinks back, slammed the window in my face, and made me feel like a complete burden. When she finally handed me the corrected drinks, I apologized multiple times and thanked her at least three times for remaking them.
Later, when I looked at my cups, I realized they had written a snide note: “N(ice) Choice.” That is absolutely unprofessional and frankly insulting. If this had been my mistake, I would’ve accepted the inconvenience. But instead, I went out of my way to be polite and apologetic, only to be met with hostility and mockery.
I spend money at Starbucks every single day—sometimes twice a day—because of the long, demanding hours I work. For a loyal customer to be treated like this over such a small issue is beyond disappointing. This wasn’t just a lack of awareness; it was deliberate rudeness. I was left feeling embarrassed, unwelcome, and completely disrespected.
Starbucks needs to take a deeper look at who you are hiring and how they are treating the very consumers that keep your doors open. I am now purposely choosing to drive 5–10 minutes out of my way just to avoid this location. No loyal customer should ever walk away feeling the way I did today.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Found 3 pieces of hair… they were nice but idk how I feel about finding hair in my drink cause I was halfway done 😭
Atmosphere: 3
Food: 2
Service: 2
Took too long for my order in rude, dont listen and mess up your drinks. Make yiu wanna go back in toss it back.
Food: 1
Service: 1
Love love love.
Atmosphere: 5
Food: 5
Service: 5
I always avoid this Starbucks location because they’re always confused when I order the same drink at other Starbucks’s locations. It never fails. Or they charge me an extra dollar when I get the same drink. The staff here definitely don’t know what they are doing at this location. And the staff are very rude. Avoid.
Atmosphere: 1
Food: 1
Service: 1
Quality was fine but order took 25 minutes to get. It’s coffee man I’m moving and don’t have a quick machine at home which is the reason we stopped. We didn’t have 30 minutes to sit around and wait for it while only 4 other people were in the store.
Atmosphere: 1
Food: 4
Service: 1
Loading...