All I have to say is horrible customer service idk who it was but me and my friend were waiting for a DoorDash order and so was someone else and he wasn’t rude or anything and idk if it was a manager but this girl said “who are you here for” to him but in a rude attitude and he told her the name but she didn’t hear it so she said “huh” again in a rude tone and he repeated himself and then after giving it to him asked my friend the same question in the same rude tone. If your so miserable get a different job YOU chose this honey nobody else did.
Atmosphere: 1
Food: 1
Service: 1
Jeffrey Truckenmiller
★★★★★
Taco Bell is not food. Taco Bell is an idea. A lifestyle. A bold philosophical statement that says “rules are optional and hunger is immediate.” You don’t go there because you’re craving tacos. You go there because you want results fast and you trust the system.
The menu is a beautiful chaos of ingredients recycled into entirely new personalities. Same six things, infinite confidence. Every order feels like a gamble that somehow always pays out. The staff moves with the urgency of people who know history is watching. The drive-thru time to satisfaction ratio is undefeated.
Is it authentic? No. Is it honest? Absolutely. Taco Bell shows up exactly as advertised and never pretends to be something it’s not. Five stars for reliability, audacity, and being there for me when nicer places had already closed. Would return without hesitation or shame.
Keshya Toney
Food was just thrown in the back no wrapping
LaTanya Turner
Normally when i order online its great no problem. Today they got my order wrong. Nobody has time for that. The app should have a rating per order. It was cold and wrong.
Service: 1
Karly Allison
You're not going to taco bell for a 5-star meal, hell maybe not even a 3-star meal. This tacovell though is consistently mid, and I mean that in the absolute best way as a regular taco bell consumer. I always know what to expect, the food is always affordable, I've never gotten sick from anything here (knock on wood) and the staff seem pretty polite and cool whenever I go. If you want a solid fast food experience, come here lol
Atmosphere: 5
Food: 5
Service: 5
leobardo leyva
We came in with 2 special need people, our plan was to order food inside and use the restroom. This Restroom has a buzzer so you can go in. However the employee refused to let us use it until we ordered. Mind you OUR PEOPLE ARE SPECIAL NEEDS. I dont mind bigotry when its about me. Non smart people exist out there, however for people with special needs this is unacceptable. Lucky for the location my friends really love their food. However we are staying as far from this location as possible and recommend you check out a different one.
Service: 1
Tammy
Food was good & assembled nicely, not just thrown together like it can be at some Taco Bells.
Food: 5
Service: 5
Molly Martha
I was served a burrito where the cheese wasnt melted so I went inside and asked if I could get it remade because it was cold. The manager told me they do do not do remakes and nothing was wrong with my food. So my husband came in and asked dont you care about your costomers satisfaction and the manager responded no hes just running a business. He then said ill save you the struggle and just remake it (I have no clue what that means) he told the kid to remake it on the line and the kid straight up said no and the manager said NOW and the kid said LATER. This was the most wild experience I ever had with customer service! I was so embarrassed and upset and also the guy working drive through peeked his head around and mumbled something and laughed at me. This used to be my favorite location but I am to scared to go back now!
Atmosphere: 1
Food: 1
Service: 1
W Scott Kleberg
Hard to beat a Border Run..
Atmosphere: 4
Food: 5
Service: 4
Chris
Won't take an order when they are open because they had to put their food order away. Bad look to turn away business
This location gave me old, stale and inedible food when I visited. I reached out to management to try and reconcile and never received a response. The food was so gross that it made me sick. This location gets a no from me especially when management is like crickets in the night
Aurora Tyson
Would I trust this Taco Bell location with my child’s life? No. Would I trust them with my order? Also, no. 🤣
The people are nice but the expediting and attention to detail needs to be better. Either the food comes out great, sloppy, missing complete items that were ordered, or missing add ons or subtractions. No consistency.
I get it fast food, but for the price things cost nowadays, at least make sure all the items are in the bag.
Atmosphere: 3
Food: 3
Service: 4
Ashley Johnson
Accuracy when ordering online gas always been perfect
Food: 5
Service: 5
Shontel White
I don’t want to give you a 1 star 0 stars is what you are worth. Where’s the GM you have nothing but young kids running this location who don’t know and understand respect nor do they know customer service. If your employee makes a mistake it’s up the so called “manger” to fix it but then again these are children. Go to smelling Ave much more professional.
Atmosphere: 1
Food: 1
Service: 1
Aeria Milligan
I ordered a 5 layer burrito and they gave me a 7 layer burrito I didn’t even know that a 7 layer burrito existed. The manager refused to switch it out and said I lied about what I ordered and she refused to switch it out so we had to pay for another second burrito even though they gave us the wrong order completely and nobody would eat this one so it went to complete waste. She Also said I verified it on the screen but I didn’t verify it I drove to the window before they even added the other two items because I was in a rush. They also didn’t give us the mild sauce I asked for literally twice in the window.
All I have to say is horrible customer service idk who it was but me and my friend were waiting for a DoorDash order and so was someone else and he wasn’t rude or anything and idk if it was a manager but this girl said “who are you here for” to him but in a rude attitude and he told her the name but she didn’t hear it so she said “huh” again in a rude tone and he repeated himself and then after giving it to him asked my friend the same question in the same rude tone. If your so miserable get a different job YOU chose this honey nobody else did.
Atmosphere: 1
Food: 1
Service: 1
★★★★★
Taco Bell is not food. Taco Bell is an idea. A lifestyle. A bold philosophical statement that says “rules are optional and hunger is immediate.” You don’t go there because you’re craving tacos. You go there because you want results fast and you trust the system.
The menu is a beautiful chaos of ingredients recycled into entirely new personalities. Same six things, infinite confidence. Every order feels like a gamble that somehow always pays out. The staff moves with the urgency of people who know history is watching. The drive-thru time to satisfaction ratio is undefeated.
Is it authentic? No. Is it honest? Absolutely. Taco Bell shows up exactly as advertised and never pretends to be something it’s not. Five stars for reliability, audacity, and being there for me when nicer places had already closed. Would return without hesitation or shame.
Food was just thrown in the back no wrapping
Normally when i order online its great no problem. Today they got my order wrong. Nobody has time for that. The app should have a rating per order. It was cold and wrong.
Service: 1
You're not going to taco bell for a 5-star meal, hell maybe not even a 3-star meal. This tacovell though is consistently mid, and I mean that in the absolute best way as a regular taco bell consumer. I always know what to expect, the food is always affordable, I've never gotten sick from anything here (knock on wood) and the staff seem pretty polite and cool whenever I go. If you want a solid fast food experience, come here lol
Atmosphere: 5
Food: 5
Service: 5
We came in with 2 special need people, our plan was to order food inside and use the restroom. This Restroom has a buzzer so you can go in. However the employee refused to let us use it until we ordered. Mind you OUR PEOPLE ARE SPECIAL NEEDS. I dont mind bigotry when its about me. Non smart people exist out there, however for people with special needs this is unacceptable. Lucky for the location my friends really love their food. However we are staying as far from this location as possible and recommend you check out a different one.
Service: 1
Food was good & assembled nicely, not just thrown together like it can be at some Taco Bells.
Food: 5
Service: 5
I was served a burrito where the cheese wasnt melted so I went inside and asked if I could get it remade because it was cold. The manager told me they do do not do remakes and nothing was wrong with my food. So my husband came in and asked dont you care about your costomers satisfaction and the manager responded no hes just running a business. He then said ill save you the struggle and just remake it (I have no clue what that means) he told the kid to remake it on the line and the kid straight up said no and the manager said NOW and the kid said LATER. This was the most wild experience I ever had with customer service! I was so embarrassed and upset and also the guy working drive through peeked his head around and mumbled something and laughed at me. This used to be my favorite location but I am to scared to go back now!
Atmosphere: 1
Food: 1
Service: 1
Hard to beat a Border Run..
Atmosphere: 4
Food: 5
Service: 4
Won't take an order when they are open because they had to put their food order away. Bad look to turn away business
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location gave me old, stale and inedible food when I visited. I reached out to management to try and reconcile and never received a response. The food was so gross that it made me sick. This location gets a no from me especially when management is like crickets in the night
Would I trust this Taco Bell location with my child’s life? No. Would I trust them with my order? Also, no. 🤣
The people are nice but the expediting and attention to detail needs to be better. Either the food comes out great, sloppy, missing complete items that were ordered, or missing add ons or subtractions. No consistency.
I get it fast food, but for the price things cost nowadays, at least make sure all the items are in the bag.
Atmosphere: 3
Food: 3
Service: 4
Accuracy when ordering online gas always been perfect
Food: 5
Service: 5
I don’t want to give you a 1 star 0 stars is what you are worth. Where’s the GM you have nothing but young kids running this location who don’t know and understand respect nor do they know customer service. If your employee makes a mistake it’s up the so called “manger” to fix it but then again these are children. Go to smelling Ave much more professional.
Atmosphere: 1
Food: 1
Service: 1
I ordered a 5 layer burrito and they gave me a 7 layer burrito I didn’t even know that a 7 layer burrito existed. The manager refused to switch it out and said I lied about what I ordered and she refused to switch it out so we had to pay for another second burrito even though they gave us the wrong order completely and nobody would eat this one so it went to complete waste.
She Also said I verified it on the screen but I didn’t verify it I drove to the window before they even added the other two items because I was in a rush. They also didn’t give us the mild sauce I asked for literally twice in the window.
Atmosphere: 1
Food: 1
Service: 1
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