Taco Bell
3464 Rice St, St Paul
(651) 481-9322
Recent Reviews
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The drive through line can be long late at night, but I’ve never had an issue with my order.
There was a metal hook in my taco. Don't go to this taco bell unless you are willing to potentially get injured
Atmosphere: 1
Food: 1
Service: 1
Whether I order online with the Taco Bell app, through DoorDash or order in person this location NEVER fails to exceed my expectations. Always a great experience and my food is ALWAYS made to order the correct way. Great job yall!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Guacamole, Cheesy Gordita Crunch
This store refused to make my online order, even though I had already paid for it.
I placed a breakfast order through the app and paid for it at 10:50AM. Breakfast is supposed to be available until 11:00AM, and the app allowed me to place a breakfast order 10 minutes prior to that. I arrived to pick up my order at 11:02AM and was told that I could not receive my order — that I had already been charged for — because I didn't arrive to pick it up before 11:00AM. I explained that the order was placed 10 minutes before 11:00AM, so that doesn't explain why they didn't make my order. He insisted that because I didn't PICK UP my order by 11:00AM, they wouldn't be fulfilling my order.
When I asked him to make an exception because my order was placed during breakfast hours, the manager then LIED to me and told me that they were unable to complete my order after 11, even though I could see that the order was pending completion in their system. He told me that they threw out all the breakfast food at 11:00AM (2 minutes earlier) and thus had no more breakfast food in the restaurant. I point out that this is obviously BS because most of the ingredients in my order were ingredients they use in other food items for lunch/dinner and would still have readily available. The only ingredients from my order that are exclusive to breakfast are the eggs and the frozen hashbrowns. Obviously they would still have frozen hashbrowns and eggs in the store at 11:02AM as they will be using them the next morning. If they change work stations or whatever at 11, they could just go grab what they needed to complete my order and do so. Still, the manager insisted that he no longer had the ingredients for any breakfast items and was incapable of preparing breakfast food after 11:00AM.
In the end, the manager decided that some stupid policy about not paring any breakfast food after 11AM was more important than completing the order that had already been placed and paid for prior to 11AM. And this was going to be his white whale that he would not budge on. Absolutely horrendous, garbage service.
Atmosphere: 1
Food: 1
Service: 1
WHY DOES THIS STORE NEVER USE THE PICKUP SHELF AT THE FRONT DESK. THE POINT OF ORDERING PICKUP IS TO MINIMIZE CONVERSATION AND WICK CONVENIENCE. NOT TO MENTION NO ONE IS EVER AT THE FRONT COUNTER TAKING ORDERS UNTIL IT LOOKS LIKE THE CUSTOMER IS READY.
Atmosphere: 3
Food: 3
Service: 1
Night crew is amazingggg, customer service was so good, this taco was filled to the brim, the meat was hot, filled with lots of lettuce which I love and such crunchy nacho fries!! they need a raise
Atmosphere: 5
Food: 5
Service: 5
The guy working the wondow had the absolute best customer service you could find in a restaurant. Bro deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
I always, like ALWAYS get sick after eating at this location.
Atmosphere: 1
Food: 1
Service: 1
Normally don't have any issues with this location, but they really dropped the ball this time. I ordered online through the app, one thing I ordered was cheesy feista potatoes with no sour cream and extra nacho cheese. They put sour cream on it still and barely put ANY cheese sauce on it.... and they didn't even provide silverware. I also ordered 2 cantina quesadillas with no quac and extra cheese sauce for both. They did not give the extra cheese sauce for either. Also requested firesauce in the app and didn't get a single sauce packet. I called the store when I got home and was told they would remake the order if I came back. When I got there they wanted to just remake the feista potatoes. I told them that they said on the phone they would remake the whole order. So of course they requested the old food back. I didn't want to wait for them to remake the whole order just to not get anything extra for having to drive all the way back so they could fix THEIR mistake. When I got home with the remade feista potatoes, they once again didn't provide silverware and their wasn't even extra cheese as requested. If someone takes your money and doesn't provide the item their selling that's considered theft. Thanks for stealing from me taco bell ?
Atmosphere: 5
Food: 5
Service: 1
It's the bell. Decent employee's .had an issue with the app. and they had no clue what to do. Didn't get any food because of it. Bad experience today
Food: 1
Service: 2
Restaurantji Recommends
Service was a joke!
Tried to order the new specials Lux and the Cantina,, They couldn't make them , didn't understand what they were.
Server couldn't speak loud enough to hear, he was dressed in a glitter hoodie thought he was a customer until he went behind the counter.
The kiosk order system is a joke!
Went for dinner had to order another selection server wasn't familiar with the menu had to point out what I wanted.
Atmosphere was clean and well stocked with condiments!
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Nacho Fries
3 taco supreme with extra cheese & extra sour cream, they could never make me hate you ?✊?
Atmosphere: 5
Food: 5
Service: 5
Clean, fresh food that came out fast, didn't skimp on ingredients, order was correct, and staff were friendly. Probably my best ever experience at a Taco Bell!
Atmosphere: 5
Food: 5
Service: 5
Rough tasting food, burrito Shell hard, then nice enough to remake it but this time the beans were stuffed and didn’t taste great, in fact icky. I go here enough to one that is not the norm.
Dietary restrictions: Plenty of vegan offers
Parking: Construction happening, parking always tough
Kid-friendliness: Not much to do
Wheelchair accessibility: Yes eat access
Atmosphere: 5
Food: 1
Service: 5
This is the worst Taco Bell as far as food quality I have ever been to. Are you trying to save on food costs by not putting hardly any filling in all your items? If I wanted a tortilla with nothing in it, I could do that at home for about 10 cents.Not impressed!!!
Atmosphere: 3
Food: 1
Service: 2
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