When you atomically assume someone can't afford your restaurant you should be fired
Beth Caro
Kim took great care of our dinner requests and had fantastic service. Thank you!
Jade Miller
The French toast sticks were hard as rocks and the eggs were okay but you could tell that it was sitting in the warmer for quite a while because they were dried up. If we were to stay at this hotel again, we would definitely skip the breakfast and go somewhere else.
Satyajit Ghosh
Buffet style breakfast for $16/person.
Atmosphere: 5
Food: 4
Service: 5
Octavia Ballard
I visited this restaurant on 10/08/2024 maybe around 6:45-7:10pm worse visit from an establishment I’ve been too my whole life. The elderly lady behind the bar with the grey hair was just overly snobby. I first asked if they have a chicken strips meal. I get a snobby “No” so I ask for a kids menu she says “if we don’t have chicken strips we don’t have a kids menu” (like okay I’m thinking lady get away from me) so I ask for a menu but I then see the waiter who always takes my orders at rivial house she’s the sweetest ever so I ask if she can assist me here goes the elderly lady “she’s going to tell you the same thing I said we don’t have chicken strips” with hand gestures and a twist in the head while talking snobby I tell her multiple times like please leave me alone I will talk to the waiter she still insist on talking to me crazy and still not handing me the menu just holding it up still giving attitude to where I didn’t even look at the menu I just asked the waiter for some fries for my son. After all that nastiness she calls security on me when she was in the wrong. As I’m talking to the waiter after she gives me my food I say “I don’t know what the problem was” the elderly lady is walking back into the restaurant and says “I don’t know you tell me” which was pointless because I wasn’t speaking to her and she could have just kept walking without saying smart remarks. The waiter and the hotel front desk staff apologized for what happened but still all and all it was completely uncalled for. I will NEVER come back to Town Grill again that was horrible service from that lady and I would not recommend anyone to go there.
Kid-friendliness: Not kid friendly
Atmosphere: 1
Food: 2
Service: 1
Tom Robbins
Good happy hour prices and food.
Atmosphere: 4
Food: 4
Service: 5
Robert Wolf
For 3 years I have been eating here locally. Only breakfast buffet close.Left so disgusted on a Saturday morning.Had to get my own coffee, put cream in all creamers spoiled. 3rd cup I drank black.Chef(cook) cannot serve a consistent meal. Scrambled eggs covered in cheese and no alternative. Left over dried up sausage from yesterday's buffet and burned bacon.I've done hospitality for 30 years. These folks DO NOT CARE! Skip it....even free! I pay. Accountability in hospitality! Oh yeah, the price was raised and the experience got worse. Never again.
Atmosphere: 1
Food: 1
Service: 1
George Jones
They aren't even open. Is open time 6 AM? If not, correct it please.
Summer Goebel
The servers and staff working this place are wonderful. Mohamed, whom we interacted with most, kept us entertained with the best humor and conversation. Also to reply to a previous review, this breakfast is not 100% complimentary. I believe you receive a $12 credit per person per room if you are staying at the hotel with a specific membership status. Essentially breakfast is 85% complimentary and as it is an all you can eat I have no problem paying the couple bucks it comes out to be once you are recredited. Healthy food options and a clean space was much appreciated. So tip well because the people operating it really pull through!!
Ashley McConnell
The food is decent & why I gave it the 3 stars. However, this very much looks like a continental free breakfast set up! It was VERY misleading. We originally went thinking we were going to pay for breakfast, but thought differently once we got there & saw the buffet/make your own plates set up. That was until the waitress, who came over after we were seated & eating for a bit & asked if we wanted coffee then she asked how we wanted our bills separated. Just an FYI this breakfast is $15/person! Like I said the food was good though, just a lil unexpected on the bill. I think it would be fair to post somewhere that this breakfast is $15/person!
Mediocre stay, dangerous area, didn’t feel safe, wasn't greeted on entering hotel. If I had to stay here again I would but would highly recommend not venturing out alone at night until some sort of security was provided for outside the hotel facility.
Qweenb03
I travel a TON for work throughout the Midwest and stay in a variety of hotels. Parking is confusing! Thankfully I didn’t unload my car before asking. I had been traveling for 10+ hours and was exhausted. Check in was easy and quick. The parking is weird. You park in a lower level ramp and take an elevator back up to the hotel then have to go to another elevator to get to your room. Being a woman and being alone, it made me feel very uncomfortable. I would’ve preferred valet or an open lot. My mistake for booking this hotel and won’t make that again! Bed was HARD!!! Had to check because I honestly thought it was a box spring. Room was kind of clean. It was dusty like no one had been in there for awhile. Ceiling is falling apart and they shoved tissue to patch. Very disappointed overall and won’t stay here again.
Chris W
My room air was very dry and musty smelling. The shower had a used bar of soap in it. There was pubic hair on the toilet seat. My key card stopped working three separate times in a row. Meaning I had to go back to the front desk almost every time I went to my room.
gyasin2021
Parking was not explained not great service here. Great location is the best thing about this place. Restaurant takes forever to get service. House keeping woke me saying check out at 8am. Hair on pillow when I got in room
eeverley
My son had surgery and we needed a hotel close to the hospital to stay for 6 weeks. Martin and his staff are excellent. They exceeded our expectations by far. They were so polite and very personable. I am so glad that we were able to stay here. Most definitely will be coming back!!
When you atomically assume someone can't afford your restaurant you should be fired
Kim took great care of our dinner requests and had fantastic service. Thank you!
The French toast sticks were hard as rocks and the eggs were okay but you could tell that it was sitting in the warmer for quite a while because they were dried up. If we were to stay at this hotel again, we would definitely skip the breakfast and go somewhere else.
Buffet style breakfast for $16/person.
Atmosphere: 5
Food: 4
Service: 5
I visited this restaurant on 10/08/2024 maybe around 6:45-7:10pm worse visit from an establishment I’ve been too my whole life. The elderly lady behind the bar with the grey hair was just overly snobby. I first asked if they have a chicken strips meal. I get a snobby “No” so I ask for a kids menu she says “if we don’t have chicken strips we don’t have a kids menu” (like okay I’m thinking lady get away from me) so I ask for a menu but I then see the waiter who always takes my orders at rivial house she’s the sweetest ever so I ask if she can assist me here goes the elderly lady “she’s going to tell you the same thing I said we don’t have chicken strips” with hand gestures and a twist in the head while talking snobby I tell her multiple times like please leave me alone I will talk to the waiter she still insist on talking to me crazy and still not handing me the menu just holding it up still giving attitude to where I didn’t even look at the menu I just asked the waiter for some fries for my son. After all that nastiness she calls security on me when she was in the wrong. As I’m talking to the waiter after she gives me my food I say “I don’t know what the problem was” the elderly lady is walking back into the restaurant and says “I don’t know you tell me” which was pointless because I wasn’t speaking to her and she could have just kept walking without saying smart remarks. The waiter and the hotel front desk staff apologized for what happened but still all and all it was completely uncalled for. I will NEVER come back to Town Grill again that was horrible service from that lady and I would not recommend anyone to go there.
Kid-friendliness: Not kid friendly
Atmosphere: 1
Food: 2
Service: 1
Good happy hour prices and food.
Atmosphere: 4
Food: 4
Service: 5
For 3 years I have been eating here locally. Only breakfast buffet close.Left so disgusted on a Saturday morning.Had to get my own coffee, put cream in all creamers spoiled. 3rd cup I drank black.Chef(cook) cannot serve a consistent meal. Scrambled eggs covered in cheese and no alternative. Left over dried up sausage from yesterday's buffet and burned bacon.I've done hospitality for 30 years. These folks DO NOT CARE! Skip it....even free! I pay. Accountability in hospitality! Oh yeah, the price was raised and the experience got worse. Never again.
Atmosphere: 1
Food: 1
Service: 1
They aren't even open. Is open time 6 AM? If not, correct it please.
The servers and staff working this place are wonderful. Mohamed, whom we interacted with most, kept us entertained with the best humor and conversation. Also to reply to a previous review, this breakfast is not 100% complimentary. I believe you receive a $12 credit per person per room if you are staying at the hotel with a specific membership status. Essentially breakfast is 85% complimentary and as it is an all you can eat I have no problem paying the couple bucks it comes out to be once you are recredited. Healthy food options and a clean space was much appreciated. So tip well because the people operating it really pull through!!
The food is decent & why I gave it the 3 stars. However, this very much looks like a continental free breakfast set up! It was VERY misleading. We originally went thinking we were going to pay for breakfast, but thought differently once we got there & saw the buffet/make your own plates set up. That was until the waitress, who came over after we were seated & eating for a bit & asked if we wanted coffee then she asked how we wanted our bills separated. Just an FYI this breakfast is $15/person! Like I said the food was good though, just a lil unexpected on the bill. I think it would be fair to post somewhere that this breakfast is $15/person!
Restaurantji Recommends
Mediocre stay, dangerous area, didn’t feel safe, wasn't greeted on entering hotel. If I had to stay here again I would but would highly recommend not venturing out alone at night until some sort of security was provided for outside the hotel facility.
I travel a TON for work throughout the Midwest and stay in a variety of hotels. Parking is confusing! Thankfully I didn’t unload my car before asking. I had been traveling for 10+ hours and was exhausted. Check in was easy and quick. The parking is weird. You park in a lower level ramp and take an elevator back up to the hotel then have to go to another elevator to get to your room. Being a woman and being alone, it made me feel very uncomfortable. I would’ve preferred valet or an open lot. My mistake for booking this hotel and won’t make that again! Bed was HARD!!! Had to check because I honestly thought it was a box spring. Room was kind of clean. It was dusty like no one had been in there for awhile. Ceiling is falling apart and they shoved tissue to patch. Very disappointed overall and won’t stay here again.
My room air was very dry and musty smelling. The shower had a used bar of soap in it. There was pubic hair on the toilet seat. My key card stopped working three separate times in a row. Meaning I had to go back to the front desk almost every time I went to my room.
Parking was not explained not great service here. Great location is the best thing about this place. Restaurant takes forever to get service. House keeping woke me saying check out at 8am. Hair on pillow when I got in room
My son had surgery and we needed a hotel close to the hospital to stay for 6 weeks. Martin and his staff are excellent. They exceeded our expectations by far. They were so polite and very personable. I am so glad that we were able to stay here. Most definitely will be coming back!!
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