We ordered 2 different burgers, neither of which was made correctly. They were sad, flavorless patties with cheese and a little bit of sauce. The large onion ring bag was filled halfway, and you can taste the unfiltered water in the limeades. Very disappointing.
Atmosphere: 2
Food: 1
Service: 3
Santa
It's your basic drive-thru but the service is really really slow and then they forget to give you a receipt
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Burger
TJ Gonser
The service was horrific. The guy taking our order is the reason im writing this review. We order the food and hear nothing about a delay or anything for 15 minutes so we reach out he says Hi welcome to sonic how may I help you as if we didn’t order. “the order will be right out” . He clearly forgot the order and was unwilling the address the mistake. We hear nothing for another 5-10 then Call the button with no response. I decide to get out but there’s no way to communicate as they won’t acknowledge I’m at there employee door. I call again and he answers again saying welcome to sonic how may I help you. I tell him we’re the same people he responds with we sent you a refund. As if use sitting there for 40 and driving there isn’t worth getting the food free at there very least. The bring the food out it wasn’t very warm and the amount of meat on the pork sandwiches was minimal less than 2 ounces of meat. They did put free slushys card in the box and the gentleman that brought out the food apologized but the guy on the microphone didn’t care whatsoever…..
Atmosphere: 1
Food: 1
Service: 1
lucifer veloccity
Asked for no lettuce and tomatos it even said it on the receipt but I guess competence was a little too much to expect. Wish I could leave 0 stars also wish I could have the tip I left back the people working obviously dont deserve it
Nicole Nolden
The park in service has been getting worse, we have been here now 40mins and no food. Yet they keep telling us they are about to bring it out…Already says we picked up our food on the App.
Atmosphere: 2
Food: 4
Service: 1
Alex Nicole
Got food poisoning twice here now. The burgers ????
Atmosphere: 1
Food: 1
Service: 1
DR
Good food, good option for take and
Atmosphere: 4
Food: 4
Service: 4
E B
12/18/23, 4:50pmWe ordered ahead (paid ahead) - pulled into the spot, checked in & waited… after 20 minutes of being ignored, we went up to the window. 3 guys were in there on their phones, not working. Knocked on the window, completely ignored. The poor person at the drive-through had been waiting at least 25 minutes. Ignored as well. We left. Completely unacceptable, I contacted corporate.
Food is delicious, the gentleman at the drive thru was very courteous but the app was a little "clunky" to use. It didn't give an opinion to pull through the drive thru to get my order. I suggest that be added.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Burger, Tots
William Kaufman
Havent been to Sonic since I left Kansas so it reminded me of home great service even though we had a large
I'm sure they are understaffed and struggling, but their service was less than personable. Pretty much just handed us our food. The food was delicious as always.
Atmosphere: 4
Food: 5
Service: 3
Romanetha Miller
Super terrible experience here. I ordered a drink and wrap online. I sat for 10 mins at the drive thru speaker box no one cared to help me. I tried to cancel but it said my order was being prepared so I couldn’t cancel it. I drove around and knocked on the window a lone person came from the back. My food was supposed to be ready for pickup at 8:50 I finally got it at 9:15. And the wrap was missing ingredients
Atmosphere: 1
Food: 2
Service: 1
Nick Munoz
The food here is fine, but the services is awful. Only use the drive through, otherwise they either forget you are there or just ignore you.
Customer service was poor and the food was bland.
Atmosphere: 1
Food: 1
Service: 1
Horrible service.
Atmosphere: 1
Food: 1
Service: 1
We ordered 2 different burgers, neither of which was made correctly. They were sad, flavorless patties with cheese and a little bit of sauce. The large onion ring bag was filled halfway, and you can taste the unfiltered water in the limeades. Very disappointing.
Atmosphere: 2
Food: 1
Service: 3
It's your basic drive-thru but the service is really really slow and then they forget to give you a receipt
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Burger
The service was horrific. The guy taking our order is the reason im writing this review. We order the food and hear nothing about a delay or anything for 15 minutes so we reach out he says Hi welcome to sonic how may I help you as if we didn’t order. “the order will be right out” . He clearly forgot the order and was unwilling the address the mistake. We hear nothing for another 5-10 then Call the button with no response. I decide to get out but there’s no way to communicate as they won’t acknowledge I’m at there employee door. I call again and he answers again saying welcome to sonic how may I help you. I tell him we’re the same people he responds with we sent you a refund. As if use sitting there for 40 and driving there isn’t worth getting the food free at there very least. The bring the food out it wasn’t very warm and the amount of meat on the pork sandwiches was minimal less than 2 ounces of meat. They did put free slushys card in the box and the gentleman that brought out the food apologized but the guy on the microphone didn’t care whatsoever…..
Atmosphere: 1
Food: 1
Service: 1
Asked for no lettuce and tomatos it even said it on the receipt but I guess competence was a little too much to expect. Wish I could leave 0 stars also wish I could have the tip I left back the people working obviously dont deserve it
The park in service has been getting worse, we have been here now 40mins and no food. Yet they keep telling us they are about to bring it out…Already says we picked up our food on the App.
Atmosphere: 2
Food: 4
Service: 1
Got food poisoning twice here now. The burgers ????
Atmosphere: 1
Food: 1
Service: 1
Good food, good option for take and
Atmosphere: 4
Food: 4
Service: 4
12/18/23, 4:50pmWe ordered ahead (paid ahead) - pulled into the spot, checked in & waited… after 20 minutes of being ignored, we went up to the window. 3 guys were in there on their phones, not working. Knocked on the window, completely ignored. The poor person at the drive-through had been waiting at least 25 minutes. Ignored as well. We left. Completely unacceptable, I contacted corporate.
Service: 1
Restaurantji Recommends
Food is delicious, the gentleman at the drive thru was very courteous but the app was a little "clunky" to use. It didn't give an opinion to pull through the drive thru to get my order. I suggest that be added.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Burger, Tots
Havent been to Sonic since I left Kansas so it reminded me of home great service even though we had a large
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Onion Rings, Burger, Tots, Mozzarella Sticks
I'm sure they are understaffed and struggling, but their service was less than personable. Pretty much just handed us our food. The food was delicious as always.
Atmosphere: 4
Food: 5
Service: 3
Super terrible experience here. I ordered a drink and wrap online. I sat for 10 mins at the drive thru speaker box no one cared to help me. I tried to cancel but it said my order was being prepared so I couldn’t cancel it. I drove around and knocked on the window a lone person came from the back. My food was supposed to be ready for pickup at 8:50 I finally got it at 9:15. And the wrap was missing ingredients
Atmosphere: 1
Food: 2
Service: 1
The food here is fine, but the services is awful. Only use the drive through, otherwise they either forget you are there or just ignore you.
Atmosphere: 1
Food: 3
Service: 1