We ordered a wrap with chips, smoothie, and cookie and when our order was picked up we were only given a wrap and small smoothie. Once we realized the error we contacted the store only to be told by the new owner that a refund for the missing items would not be possible since the value was minimal.
Service is slow, staff is rude, and setting options are dirty and lacking.
The new ownership shorted out order and profited from the error without remorse or resolve. Would not recommend
Atmosphere: 1
Food: 1
Service: 1
Krisitonic Platinum
Stayed open a little later on new years eve so I could grab my order, didn't know I was 40 minutes away but they were extremely accommodating and held off makin the order till I got there so it was fresh!! Absolutely recommend this place!
Atmosphere: 5
Food: 5
Service: 5
Cody Sandberg
Ordered off of door dash for healthy alternatives and it is a ten out of ten everything was great now going to be the family go to recommending to all my friends and great for after work out thank you this quality of food is hard to come by now days and usually everything we get off of door dash is garbage so recommend!
Atmosphere: 5
Food: 5
Service: 5
Desh
very delicious
Atmosphere: 4
Food: 5
Service: 5
Jessica Schultz
They were nice the smoothie I got was good it is called the blueberry bliss really good
Atmosphere: 5
Food: 5
Service: 5
jenna ganske
I have been coming here for 15 years now! it is not only delicious but healthy as well. I love to come here after my workout to grab a protein smoothie. I think i might be addicted to them 😅 and the food here is top tier👌 It is worth the $$. also, the staff here are very kind & friendly. I highly recommend to anyone!
Atmosphere: 5
Food: 5
Service: 5
Krista Betcher
The bottom of a smoothie cup literally collapsed on our way out the door and the smoothie spilled out. Staff made no offer to make another when it was obviously a faulty cup. This location has gone downhill in both service and quality recently. We won’t be back.
CJ Betcher (Molandfreak)
Fix your door please. It doesn’t need to be 400 pounds crashing into people carrying smoothies. I threw away two perfectly good smoothies because the door broke them. The staff did not offer to remake the order.
Service: 1
Tina Lawrence
The staff are very nice and they always have a smile on whenever I come here
This juice bar is absolutely wonderful! The drinks are fresh, delicious, and high quality. The staff are extremely attentive, friendly, and thoughtful, which makes every visit so comfortable. Definitely a place worth coming back to again and again!
Atmosphere: 5
Food: 5
Service: 5
Vicky Shine
I fell in love with Tropical Smoothie Cafe in Ohio before moving out of state. I was excited to hear they had one in Minnesota. The food and service is just as good. The location is about 25 minutes from my house so whenever I am near the one in Shakopee I always stop! Good food and great service!
Atmosphere: 5
Food: 5
Service: 5
Nicole Giese
Love love love tropical smoothie! We now live an hour away so everytime we are up that way I stop in when I can. I recently tried the apple pie smoothie and OMG absolutely my favorite and as always the customer service is amazing.
We ordered a wrap with chips, smoothie, and cookie and when our order was picked up we were only given a wrap and small smoothie. Once we realized the error we contacted the store only to be told by the new owner that a refund for the missing items would not be possible since the value was minimal.
Service is slow, staff is rude, and setting options are dirty and lacking.
The new ownership shorted out order and profited from the error without remorse or resolve.
Would not recommend
Atmosphere: 1
Food: 1
Service: 1
Stayed open a little later on new years eve so I could grab my order, didn't know I was 40 minutes away but they were extremely accommodating and held off makin the order till I got there so it was fresh!! Absolutely recommend this place!
Atmosphere: 5
Food: 5
Service: 5
Ordered off of door dash for healthy alternatives and it is a ten out of ten everything was great now going to be the family go to recommending to all my friends and great for after work out thank you this quality of food is hard to come by now days and usually everything we get off of door dash is garbage so recommend!
Atmosphere: 5
Food: 5
Service: 5
very delicious
Atmosphere: 4
Food: 5
Service: 5
They were nice the smoothie I got was good it is called the blueberry bliss really good
Atmosphere: 5
Food: 5
Service: 5
I have been coming here for 15 years now! it is not only delicious but healthy as well. I love to come here after my workout to grab a protein smoothie. I think i might be addicted to them 😅 and the food here is top tier👌 It is worth the $$. also, the staff here are very kind & friendly. I highly recommend to anyone!
Atmosphere: 5
Food: 5
Service: 5
The bottom of a smoothie cup literally collapsed on our way out the door and the smoothie spilled out. Staff made no offer to make another when it was obviously a faulty cup. This location has gone downhill in both service and quality recently. We won’t be back.
Fix your door please. It doesn’t need to be 400 pounds crashing into people carrying smoothies. I threw away two perfectly good smoothies because the door broke them. The staff did not offer to remake the order.
Service: 1
The staff are very nice and they always have a smile on whenever I come here
Atmosphere: 5
Food: 5
Service: 5
Found literally 2 hairs in my kale slaw.
Food: 1
Restaurantji Recommends
Love this place!!
Great food
Atmosphere: 5
Food: 5
Service: 5
This juice bar is absolutely wonderful! The drinks are fresh, delicious, and high quality. The staff are extremely attentive, friendly, and thoughtful, which makes every visit so comfortable. Definitely a place worth coming back to again and again!
Atmosphere: 5
Food: 5
Service: 5
I fell in love with Tropical Smoothie Cafe in Ohio before moving out of state. I was excited to hear they had one in Minnesota. The food and service is just as good. The location is about 25 minutes from my house so whenever I am near the one in Shakopee I always stop! Good food and great service!
Atmosphere: 5
Food: 5
Service: 5
Love love love tropical smoothie! We now live an hour away so everytime we are up that way I stop in when I can. I recently tried the apple pie smoothie and OMG absolutely my favorite and as always the customer service is amazing.
Atmosphere: 5
Food: 5
Service: 5
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