The happy hour was fabulous. Drink were very good and the HH menu was outstanding, especially the risotto balls and the wings!! Can’t wait to go back. Bravi.
Atmosphere: 5
Food: 5
Service: 5
Anita Franklin
Great atmosphere, clean and friendly! The Zeppole dessert is delicious!
Atmosphere: 5
Food: 5
Service: 5
V Winters
We went in, sat down at an open bar table and waited...and waited...and went to the bar to ask for a menu...and then waited some more. In over 30 minutes, we were never even acknowledged. Another party that was there before us walked out and so did we.
Atmosphere: 2
Food: 1
Service: 1
LoganC920
We booked a room for my wife’s birthday. We had not been to Stillwater for over 7 years and wanted to visit the area and spend the night. Lora had not been built the last time we were in the area. We got to the hotel early (10am) and did not expect our room to be ready. We went to the front desk to check how parking worked. We decided to just wait until checking in to get the valet parking. They called us about noon and said our room was ready. We walked back over and checked in. The staff was all friendly at this point and I didn’t have any complaints. The room (on the 4th, top floor) was small but clean. The bathroom was amazing. I’ve stayed at very expensive hotels several times. You are definitely paying for the boutique vibe. The biggest disappointment is the bar in Feller. We arrived at the bar around 230 in the afternoon on a Saturday. There was one other couple at the bar. It took my wife 10 minutes to get a drink, she wasn’t even offered a water. This is completely unacceptable behavior by any bartender at even a bar full of patrons. The drinks were priced for Minneapolis and so I expected good service. Eventually the other couple left but the bartender did not check with us regularly. It was very disappointing. I came back down to the bar at 5 to get a drink before dinner. The other bartender was gone and the new one was much more attentive. Dinner was 3/5. The appetizer was the lobster stack. It was basically avocado with some tomatoes covered in lobster. The lobster portion was good for 16 bucks, however it had 0 seasoning in the avocado. Then the worse thing that can happen at a restaurant happened. The waitress put salt on our table! When the average app price is 15 dollars and entrees are 40-50, I should never need salt or pepper. We got our entrees and they were amazingly done, my elk was cooked perfectly. My wife had the halibut and it was delicious. We had the limoncello for dessert and it was still cold fresh out of the refrigerator and not cool. The flavors were average. When a hotel has a bar and high end restaurant I expect the best. It’s all part of the experience. We would NOT stay here again based on the bar experience alone.
Kim B
What a unique hotel - beautiful stone walls and archways. Nice cafe and restaurant right there on property and easy walk to river or shops, restaurants and bars. Everyone was wonderful and very helpful. I only wish I could have stayed longer!
Floating-Doc
Spent a lovely weekend here with my wife and visited with friends. Very unique architectural design in an old building with modern amenities. Very comfortable. Love the restaurant and the coffee shop. All the staff members were excellent and attentive.
lchjr
We were here for only one night. The location is great---right on Main Street a block from the river and famous lift bridge. It's a pricey boutique hotel in an historical building that has been refurbished in a contemporary mode. Many good restaurants and shops are less than a 5 minute walk away. The best part of our stay was the restaurant (Feller). Very creative food done very well, and they have a lovely patio for dining. If not for the restaurant, my rating of this hotel would be lower. I have made about 400 Tripadvisor reviews, so have a lot of experience with different types of lodgings. Our king room on the 4th floor was fine---nothing that special, but comfortable with a sofa in front of the TV. The view was ugly, however. The best part of the room was the huge bathroom with a nice walk-in shower. Overall, I would say that the room and other qualities of the hotel did not justify such a high price in this small town. The restaurant doesn't serve breakfast, but there is a little coffee shop attached to the building where you can get pastries, oatmeal, etc. Unfortunately, the morning we ate there the proprietor was having some equipment issues, and our breakfast was not good. Our biggest issue here was related to the parking situation. There was only one person at the desk when we checked in around 5PM (and perhaps the only worker at the hotel at that time). There is a $30 valet charge for parking (high for Stillwater?). But the regular valet was off this night, so she volunteered to park our car on the restaurant lot up a hill behind the hotel. She gave me another option of parking a half block away at a city lot with a very low overnight rate. I took that option, but when I got to this lot, there didn't seem to be any way to pay, and luckily some workers saw me, and explained that the lot was being re-striped early the next morning. It took me 10 minutes to find out that I shouldn't be parking there tonight. So I drove the car directly to the hotel lot, so the desk clerk wouldn't have to do it. All of this was a 15 minute hassle, part of which my wife was waiting in the lobby. I had no issues with the desk clerk---she was very nice. But the next morning I dealt with a different person who appeared to be a manager. I told her about the parking hassle. Before I even could finish the story, she got very defensive and argumentative (which got me hot), but she finally agreed to waive the valet fee. There was another young lady at the desk that morning, and she did agree that I should have been able to at least finish the story. To clarify, the hotel staff was fine except for this one individual. The above was a lengthy comment, but it needs to be said given other reviews critical of the hotel staff or management. Overall, good room and great dinner. But the hotel offerings and service do not seem to justify the high price of staying here, and at least one staff member should be counselled to not be so argumentative with customers. The parking issue may have been an unusual situation this particular day, but could have been better handled by the morning manager. I'm not sure why they don't allow self-parking, but perhaps an insurance issue.
Julia P
We’re here for a relaxing weekend, Can walk to everything. Staff was so friendly and accommodating. Stored bags as waited for airport transportation. Clean, comfortable, showers is amazing! expresso machine in room. Just beautiful, will return.
Odyssey16006957289
Beautiful hotel in a great location. Rooms are unique as they have different features with the hotel being built into a cave. Loved the restaurant- great brunch and cocktail menu. Staff is friendly and accommodating!
Dave B
This hotel was very expensive, as in $506.00 for one night in a nice king room, but not a suite or anything extraordinary. Much more than I had ever paid for a hotel room and I've stayed at many high end hotels with extensive amenities, rather than a nice, but simple king room with one small window looking into the side of the adjacent building. However, it was a landmark birthday for my wife and we brought 14 friends for an expensive evening of dinner and drinks at their high end restaurant, so we booked the $506.00 room. My wife wanted to bring our dog along, which is allowed with a $75 fee on top of the $506.00. I asked the desk manager if, considering the significant outlay of $506 for a room and probably another $2000 with the guests with us if they would waive the pet fee. The pet fee included treats and a special bed, which I told them we didn't need. The desk manager said they wouldn't charge the pet fee. The next morning when checking out they added the $75 pet fee. I told the desk manager, who was different than the night before, that it was agreed to be waived. She then responded, "There was a note that they told you it couldn't be waived but you were very loud about it." That accusation/description is absolutely false. I talked privately to the desk manager and explained that I thought it would be a good gesture to waive it and she seemingly agreed. Nothing loud or even within earshot of any other guest. Best that I can figure out is that she was not supposed to waive it and her only way out of the circumstance was to lie about what had really happened. Long and short is very overpriced and awful service and management. If I ran my business in this fashion I would struggle to survive. I don't see this place surviving unless changes are implemented.
Was really looking forward to coming here for post birthday dinner cocktails. Their website says they close at midnight daily but they actually close at 10!!
Barbara Crist-Nepp
I love the space, but I've had so many drinks that weren't made correctly that I've given up!
Matt Huber
Amazing
JadaM991
We were so lucky to find this hotel after having a horrible experience at the Grandstay in Stillwater. This is located right on the edge of downtown Stillwater, walking distance from everything. It's in a beautiful old building and they've maintained a lot of the character ( I would've loved to learn more about the history). We had a king room, very nice and had a lot of great little touches which I appreciated, including robes, Aveda toiletries, chairs with foot rests so you don't have to sit on the bed to watch TV, great decor. They have a wonderful restaurant and Bar, Feller which is gorgous and had amazing food they also have an amazing coffee shop, Made which had great pastries, coffee and breakfast sandwiches. It was also VERY quiet I couldn't hear anyone in the rooms next to us or in the hallway which was nice. Highly recommended, amazing hotel!
KelseyKh
We had our wedding here and then stayed two nights in the hotel after. We were told we could charge the wedding expense to the room so it could be one total bill. On the morning of our checkout at around 9am (checkout is 11)I got woken up to one of the front desk workers and two police officers knocking on the door. The woman (short, brunette, late 30s, rude temperament) told me that I needed to pay my bill because it was over a thousand dollars. I told her that we were told we would pay upon checkout. I had actually called a week in advance to clarify this. And she told me that because my bill was so high (over a thousand) and that because a thousand dollars is a lot of money I needed to pay right then, she actually kept mentioning that a thousand dollars is a lot and a liability which is insane. So I was then accompanied by this woman and two police officers to the front desk. Where she told me my card that she had been attempting to debit the day before wouldn’t go through for more than $600 or so dollars. Unless she’s brand new at her job or just incompetent she would have known and come across card daily limits before. Especially at a hotel where the rooms are over $240 a night. Mind you I asked her why if payment was an issue why I wasn’t contacted before the police were at my door and she told me she had called our room the day before and my cell that morning, I asked why she hadn’t called my cell phone before this morning (and I checked she literally called me 15 minutes prior to standing outside our door with the police, and we were sleeping) which is the appropriate route because who’s to say I’m in the room to answer the room phone and she told me they call the room phone to contact guests. Which is wildly inconvenient and unreliable and if you’re going to call the police you would think you would have attempted to really get a hold of me beforehand unless she was just going out of her way to humiliate guests. She told me that every wedding before paid in advance, and I told her that we were told it could be billed to the room. It wasn’t even something I asked for but something that was offered as an option. Why allow guests to do this and then humiliate and criminalize them when they use that option? The bill was paid and the police left and she told me checkout was at 11 and said in the most condescending evil tone “congratulations on your wedding” HUMILIATING experience, and a completely sour evil woman and awful experience. If you get married here pay in advance and stay in a different hotel or your will be treated like trash. That or we were targeted against because my husband is Muslim and I guess that means we can’t pay our bill so the police need to escort us and our debit cards to the front desk two hours before checkout. Thank you Lora Hotel for the outstanding service.
The happy hour was fabulous. Drink were very good and the HH menu was outstanding, especially the risotto balls and the wings!! Can’t wait to go back. Bravi.
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere, clean and friendly! The Zeppole dessert is delicious!
Atmosphere: 5
Food: 5
Service: 5
We went in, sat down at an open bar table and waited...and waited...and went to the bar to ask for a menu...and then waited some more. In over 30 minutes, we were never even acknowledged. Another party that was there before us walked out and so did we.
Atmosphere: 2
Food: 1
Service: 1
We booked a room for my wife’s birthday. We had not been to Stillwater for over 7 years and wanted to visit the area and spend the night. Lora had not been built the last time we were in the area. We got to the hotel early (10am) and did not expect our room to be ready. We went to the front desk to check how parking worked. We decided to just wait until checking in to get the valet parking. They called us about noon and said our room was ready. We walked back over and checked in. The staff was all friendly at this point and I didn’t have any complaints. The room (on the 4th, top floor) was small but clean. The bathroom was amazing. I’ve stayed at very expensive hotels several times. You are definitely paying for the boutique vibe. The biggest disappointment is the bar in Feller. We arrived at the bar around 230 in the afternoon on a Saturday. There was one other couple at the bar. It took my wife 10 minutes to get a drink, she wasn’t even offered a water. This is completely unacceptable behavior by any bartender at even a bar full of patrons. The drinks were priced for Minneapolis and so I expected good service. Eventually the other couple left but the bartender did not check with us regularly. It was very disappointing. I came back down to the bar at 5 to get a drink before dinner. The other bartender was gone and the new one was much more attentive. Dinner was 3/5. The appetizer was the lobster stack. It was basically avocado with some tomatoes covered in lobster. The lobster portion was good for 16 bucks, however it had 0 seasoning in the avocado. Then the worse thing that can happen at a restaurant happened. The waitress put salt on our table! When the average app price is 15 dollars and entrees are 40-50, I should never need salt or pepper. We got our entrees and they were amazingly done, my elk was cooked perfectly. My wife had the halibut and it was delicious. We had the limoncello for dessert and it was still cold fresh out of the refrigerator and not cool. The flavors were average. When a hotel has a bar and high end restaurant I expect the best. It’s all part of the experience. We would NOT stay here again based on the bar experience alone.
What a unique hotel - beautiful stone walls and archways. Nice cafe and restaurant right there on property and easy walk to river or shops, restaurants and bars. Everyone was wonderful and very helpful. I only wish I could have stayed longer!
Spent a lovely weekend here with my wife and visited with friends. Very unique architectural design in an old building with modern amenities. Very comfortable. Love the restaurant and the coffee shop. All the staff members were excellent and attentive.
We were here for only one night. The location is great---right on Main Street a block from the river and famous lift bridge. It's a pricey boutique hotel in an historical building that has been refurbished in a contemporary mode. Many good restaurants and shops are less than a 5 minute walk away. The best part of our stay was the restaurant (Feller). Very creative food done very well, and they have a lovely patio for dining. If not for the restaurant, my rating of this hotel would be lower. I have made about 400 Tripadvisor reviews, so have a lot of experience with different types of lodgings. Our king room on the 4th floor was fine---nothing that special, but comfortable with a sofa in front of the TV. The view was ugly, however. The best part of the room was the huge bathroom with a nice walk-in shower. Overall, I would say that the room and other qualities of the hotel did not justify such a high price in this small town. The restaurant doesn't serve breakfast, but there is a little coffee shop attached to the building where you can get pastries, oatmeal, etc. Unfortunately, the morning we ate there the proprietor was having some equipment issues, and our breakfast was not good. Our biggest issue here was related to the parking situation. There was only one person at the desk when we checked in around 5PM (and perhaps the only worker at the hotel at that time). There is a $30 valet charge for parking (high for Stillwater?). But the regular valet was off this night, so she volunteered to park our car on the restaurant lot up a hill behind the hotel. She gave me another option of parking a half block away at a city lot with a very low overnight rate. I took that option, but when I got to this lot, there didn't seem to be any way to pay, and luckily some workers saw me, and explained that the lot was being re-striped early the next morning. It took me 10 minutes to find out that I shouldn't be parking there tonight. So I drove the car directly to the hotel lot, so the desk clerk wouldn't have to do it. All of this was a 15 minute hassle, part of which my wife was waiting in the lobby. I had no issues with the desk clerk---she was very nice. But the next morning I dealt with a different person who appeared to be a manager. I told her about the parking hassle. Before I even could finish the story, she got very defensive and argumentative (which got me hot), but she finally agreed to waive the valet fee. There was another young lady at the desk that morning, and she did agree that I should have been able to at least finish the story. To clarify, the hotel staff was fine except for this one individual. The above was a lengthy comment, but it needs to be said given other reviews critical of the hotel staff or management. Overall, good room and great dinner. But the hotel offerings and service do not seem to justify the high price of staying here, and at least one staff member should be counselled to not be so argumentative with customers. The parking issue may have been an unusual situation this particular day, but could have been better handled by the morning manager. I'm not sure why they don't allow self-parking, but perhaps an insurance issue.
We’re here for a relaxing weekend, Can walk to everything. Staff was so friendly and accommodating. Stored bags as waited for airport transportation. Clean, comfortable, showers is amazing! expresso machine in room. Just beautiful, will return.
Beautiful hotel in a great location. Rooms are unique as they have different features with the hotel being built into a cave. Loved the restaurant- great brunch and cocktail menu. Staff is friendly and accommodating!
This hotel was very expensive, as in $506.00 for one night in a nice king room, but not a suite or anything extraordinary. Much more than I had ever paid for a hotel room and I've stayed at many high end hotels with extensive amenities, rather than a nice, but simple king room with one small window looking into the side of the adjacent building. However, it was a landmark birthday for my wife and we brought 14 friends for an expensive evening of dinner and drinks at their high end restaurant, so we booked the $506.00 room. My wife wanted to bring our dog along, which is allowed with a $75 fee on top of the $506.00. I asked the desk manager if, considering the significant outlay of $506 for a room and probably another $2000 with the guests with us if they would waive the pet fee. The pet fee included treats and a special bed, which I told them we didn't need. The desk manager said they wouldn't charge the pet fee. The next morning when checking out they added the $75 pet fee. I told the desk manager, who was different than the night before, that it was agreed to be waived. She then responded, "There was a note that they told you it couldn't be waived but you were very loud about it." That accusation/description is absolutely false. I talked privately to the desk manager and explained that I thought it would be a good gesture to waive it and she seemingly agreed. Nothing loud or even within earshot of any other guest. Best that I can figure out is that she was not supposed to waive it and her only way out of the circumstance was to lie about what had really happened. Long and short is very overpriced and awful service and management. If I ran my business in this fashion I would struggle to survive. I don't see this place surviving unless changes are implemented.
Restaurantji Recommends
Was really looking forward to coming here for post birthday dinner cocktails. Their website says they close at midnight daily but they actually close at 10!!
I love the space, but I've had so many drinks that weren't made correctly that I've given up!
Amazing
We were so lucky to find this hotel after having a horrible experience at the Grandstay in Stillwater. This is located right on the edge of downtown Stillwater, walking distance from everything. It's in a beautiful old building and they've maintained a lot of the character ( I would've loved to learn more about the history). We had a king room, very nice and had a lot of great little touches which I appreciated, including robes, Aveda toiletries, chairs with foot rests so you don't have to sit on the bed to watch TV, great decor. They have a wonderful restaurant and Bar, Feller which is gorgous and had amazing food they also have an amazing coffee shop, Made which had great pastries, coffee and breakfast sandwiches. It was also VERY quiet I couldn't hear anyone in the rooms next to us or in the hallway which was nice. Highly recommended, amazing hotel!
We had our wedding here and then stayed two nights in the hotel after. We were told we could charge the wedding expense to the room so it could be one total bill. On the morning of our checkout at around 9am (checkout is 11)I got woken up to one of the front desk workers and two police officers knocking on the door. The woman (short, brunette, late 30s, rude temperament) told me that I needed to pay my bill because it was over a thousand dollars. I told her that we were told we would pay upon checkout. I had actually called a week in advance to clarify this. And she told me that because my bill was so high (over a thousand) and that because a thousand dollars is a lot of money I needed to pay right then, she actually kept mentioning that a thousand dollars is a lot and a liability which is insane. So I was then accompanied by this woman and two police officers to the front desk. Where she told me my card that she had been attempting to debit the day before wouldn’t go through for more than $600 or so dollars. Unless she’s brand new at her job or just incompetent she would have known and come across card daily limits before. Especially at a hotel where the rooms are over $240 a night. Mind you I asked her why if payment was an issue why I wasn’t contacted before the police were at my door and she told me she had called our room the day before and my cell that morning, I asked why she hadn’t called my cell phone before this morning (and I checked she literally called me 15 minutes prior to standing outside our door with the police, and we were sleeping) which is the appropriate route because who’s to say I’m in the room to answer the room phone and she told me they call the room phone to contact guests. Which is wildly inconvenient and unreliable and if you’re going to call the police you would think you would have attempted to really get a hold of me beforehand unless she was just going out of her way to humiliate guests. She told me that every wedding before paid in advance, and I told her that we were told it could be billed to the room. It wasn’t even something I asked for but something that was offered as an option. Why allow guests to do this and then humiliate and criminalize them when they use that option? The bill was paid and the police left and she told me checkout was at 11 and said in the most condescending evil tone “congratulations on your wedding” HUMILIATING experience, and a completely sour evil woman and awful experience. If you get married here pay in advance and stay in a different hotel or your will be treated like trash. That or we were targeted against because my husband is Muslim and I guess that means we can’t pay our bill so the police need to escort us and our debit cards to the front desk two hours before checkout. Thank you Lora Hotel for the outstanding service.
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