Arby's
225 3rd St W, Thief River Falls
(218) 681-2432
Recent Reviews
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Supposed to be open until 10pm, closed by 830pm
This place has gone so far downhill. Average wait in drive thru is 15 to minutes. Skip this place.
Atmosphere: 1
Food: 2
Service: 1
First time visiting this location and the front end lady was very nice, which is why you get 5 stars for service. I didn’t have to wait or anything, she was there to help.
Atmosphere is a two because of the lady’s kindness but not 5 stars because the manager wasn’t helping with anything. She was leaned up against the wall complain complaining about employees and talking trash about employees.
I am a GM myself and manager a big corporate company, it anytime would I trash talk employees, let alone in front of customers.
I hope this gets resolved.
My visit was on sept 3 2025 at 1115
Atmosphere: 2
Food: 4
Service: 5
Out of all the fast food restaurants in the entire state, this is one of them.
Atmosphere: 3
Food: 5
Service: 5
I don't usually write reviews or be negative unless I feel something needs to change. I've tried this Arby's a number of times and each time the food gets worse. The potato cakes were at least hot this time. The roast beef was cold, the meat was awful, and the bun was stale with a hard section in the middle like it had been frozen. I hope ownership takes notice that things need to change for this location or just close. Dinning area was not very clean.
Atmosphere: 1
Food: 1
Service: 2
Late for a lunch break, was almost 15 minutes into my order and had to to go back to work. Employees seemed overwhelmed so I didn't press a refund....Got a make it right card and an apology, but would have been nice if one of the staff sitting in the lobby would have just helped make my food. Never coming back in a time crunch if I come back at all.
I love the hand beaded chicken sandwich and my husband loves the roast beef!
Atmosphere: 5
Food: 5
Service: 5
Great beef brisket sandwich.
Atmosphere: 5
Food: 5
Service: 5
As usual the burger was awesone.
Even busy and short staffed the staff that was there was AMAZING and very curtious and helpful
Restaurantji Recommends
Long wait
I'm from NC and I felt at home here. Great service and food.
I ordered a Reuben sandwich today nov.4 2024 and got a bbq roast beef so got screwed out of some money and one cold sandwich! Probably getting rid of a mistake.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Arby's Signature Sandwiches
Nothing in order was right. Not given a receipt or things that were paid for. Not able to go back or I would have been late for work.
Atmosphere: 1
Food: 1
Service: 1
no issues here
Atmosphere: 5
Food: 5
Service: 5
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