Every time we go to this location, the wait is ridiculous. Appeared to be, at least, 5 people working. We were the only car in the drive-thru. Ordered 2 espresso drinks. The girl who took our order was very busy, on her cell phone, texting, while we waited. She wasn't even hiding it... just standing there with her face in her phone. When she gave us our drinks, there was zero acknowledgement of the long wait. Are these people trained on customer service skills??? Took about 8 minutes for our drinks. I'm done with this place.
Food: 1
Service: 1
Marissa Rodriguez
Mariah is the best!
Atmosphere: 5
Food: 5
Service: 5
SK G
The staff, food and drinks are typically great!
They need to take more care in their parking lot. It appears they never plow the lot and there are 6 inch ridges of pure ice all throughout. It’s painful driving around but even more painful for those walking in. Even the handicap spaces are terrible. Not very welcoming and quite honestly high risk for a lawsuit.
Atmosphere: 1
Food: 3
Service: 4
Bryant C
I’ve been coming here for the past 6 years. One of my favorite caribou’s since it’s next to work. Great spot to do homework and/ or WFH here with an iced latte.
Sherrie Ehrman
My husband ordered a caramel high rise not so hot. He was given a campfire mocha extra hot. We said something when it was handed to us at the drive thru. And rather than correcting the order, she told him to taste it. Three times she told him to taste it. An extra hot beverage when he ordered not so hot. It would have been nice to just get the right beverage. Which we were refused.
Service: 1
Andrew Ervin
Very good service. Coffee top notch. Everything bagel nicely toasted. Love the atmosphere of this location.
Atmosphere: 5
Food: 4
Service: 5
Ryan Swanson
I called the day prior to pickup requesting (2) 2.5 gal canteens of coffee. I showed up on time at 7 AM as requested and they were not ready. It also appeared that they had completely forgotten about my order. Didn't get an apology or a discount. Never spending money here ever again.
Service: 1
Mrs. B
Always great staff and good food. I love their Turkey Provolone sandwich on Asiago bagel with other great food and drinking options.
Atmosphere: 5
Food: 5
Service: 5
Anita Coury
Good food, nice clean atmosphere, the iced vanilla latte was excellent.
Great drinks, very clean and spacious indoor seating and nice large outdoor sunny patio with umbrellas available. Helpful staff as well!
Laurie David
Great drinks and fast service! Friendly staff. Love this place for a quick pick me up.
Jen Fleming
If I'm going to spend money on a cup of coffee somewhere, this is going to be the place! It's the home of my favorite drink, the mint condition. None of their competition offer anything comparable either so I won't go anywhere else.
Ellie Rose
Was met at the drive-thru with a genuinely friendly barista. Made my morning a little better, actually! My hot mint mocha was customized with skim and tasted great.
Every time we go to this location, the wait is ridiculous.
Appeared to be, at least, 5 people working. We were the only car in the drive-thru. Ordered 2 espresso drinks. The girl who took our order was very busy, on her cell phone, texting, while we waited. She wasn't even hiding it... just standing there with her face in her phone.
When she gave us our drinks, there was zero acknowledgement of the long wait.
Are these people trained on customer service skills???
Took about 8 minutes for our drinks.
I'm done with this place.
Food: 1
Service: 1
Mariah is the best!
Atmosphere: 5
Food: 5
Service: 5
The staff, food and drinks are typically great!
They need to take more care in their parking lot. It appears they never plow the lot and there are 6 inch ridges of pure ice all throughout. It’s painful driving around but even more painful for those walking in. Even the handicap spaces are terrible. Not very welcoming and quite honestly high risk for a lawsuit.
Atmosphere: 1
Food: 3
Service: 4
I’ve been coming here for the past 6 years. One of my favorite caribou’s since it’s next to work. Great spot to do homework and/ or WFH here with an iced latte.
My husband ordered a caramel high rise not so hot. He was given a campfire mocha extra hot. We said something when it was handed to us at the drive thru. And rather than correcting the order, she told him to taste it. Three times she told him to taste it. An extra hot beverage when he ordered not so hot. It would have been nice to just get the right beverage. Which we were refused.
Service: 1
Very good service. Coffee top notch. Everything bagel nicely toasted. Love the atmosphere of this location.
Atmosphere: 5
Food: 4
Service: 5
I called the day prior to pickup requesting (2) 2.5 gal canteens of coffee. I showed up on time at 7 AM as requested and they were not ready. It also appeared that they had completely forgotten about my order. Didn't get an apology or a discount. Never spending money here ever again.
Service: 1
Always great staff and good food. I love their Turkey Provolone sandwich on Asiago bagel with other great food and drinking options.
Atmosphere: 5
Food: 5
Service: 5
Good food, nice clean atmosphere, the iced vanilla latte was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Crafted Press
Good wifi
Restaurantji Recommends
Bri and Jesse are amazing!
Great drinks, very clean and spacious indoor seating and nice large outdoor sunny patio with umbrellas available. Helpful staff as well!
Great drinks and fast service! Friendly staff. Love this place for a quick pick me up.
If I'm going to spend money on a cup of coffee somewhere, this is going to be the place! It's the home of my favorite drink, the mint condition. None of their competition offer anything comparable either so I won't go anywhere else.
Was met at the drive-thru with a genuinely friendly barista. Made my morning a little better, actually! My hot mint mocha was customized with skim and tasted great.
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