The girl who took our order did not have good customer service. I don’t know what her name is but she was tall, had brown hair in a ponytail, red/burgundy nails and shorts and her customer service skills were incredibly underwhelming. My sister was polite and said hi and asked “how are you” and she barely said anything while taking our orders. Didn’t even say “hi how are you back” didn’t ask if she wanted a receipt, she smiled but there was hardly any interaction. I understand that people have bad days and working fast food isn’t for the weak, but your job is customer service! Unless they’re a shitty rude customer, I would NEVER want my customers to feel judged or unwelcomed, so I don’t know if she’s never worked customer service before or if she just doesn’t care. We get our food and my sister’s corndog was cold, both of our gravy was lukewarm at best, my friend ordered a deluxe burger but only got pickles on it. Not a single apology. Just looked at it, said “okay” and walked away with it. I’m not one to make complaints but that was honestly ridiculous. I don’t think anyone there gives a shit but if anyone over there does, please coach your people on having better customer service. Do better.
Atmosphere: 2
Food: 2
Service: 1
Carson
worst dairy queen i’ve ever been to
Atmosphere: 1
Food: 1
Service: 1
Kat Peralta
0 all around. I came in yesterday with friends and ordered food and blizzards. The oreo blizzard we ordered came with a medium length brown hair mixed into it. I brought it up to the counter and was told they could have the same person remake it. I declined and asked for a refund which wasn’t given. Your employees need to wear hair nets or stop touching their hair when they work. It’s disgusting.
Bobbie Dunn
They don't have any of the normal discounts like 2 for $5 or the meal deal, and we waited for 15 minutes for 2 crappy cheeseburgers, and there was only one other group in here. Our bill was over $30 for two cheeseburgers and small ice creams.
Atmosphere: 2
Food: 1
Service: 1
Kaitlyn Holmes
I witnessed pony tail man with cut off t-shirt make my blizzard and the ice cream fell out, landed on blender counter, and he scooped that up and put it in my blizzard. I also waited 10 minutes to order one blizzard. What the heck
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Oreo
Tiela Michel
Fries were not cooked all the way.....my large cheese curds that was almost 10 dollars was maybe 10 curds.....sprite tasted horrible
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Chicken Strip Basket
Haley Bergaus
We placed an order tonight and we are highly disappointed. We ordered a cheeseburger kids meal including the fries, drink and dilly bar treat. When opened, we discovered the meat was forgotten in the cheeseburger, no dilly bar; instead a coupon for a DG treat, and they forgot my drink. This is totally unacceptable. Prices are pretty high for a chain fast food restaurant.
Food: 1
Service: 1
justareview
We visited on 11-8-24 superb service and the food was delicious
Atmosphere: 5
Food: 5
Service: 5
Glen Schmear
Ordered Deluxe dbl cheeseburger. Very disappointed. Meat was dried out as if it had been sitting out on a counter all day, the meat was room temperature. Not even warm to the touch Of the back of my hand. Ate about 1/3rd. No flavor. The worst burger ever. Fries ok.
Atmosphere: 3
Food: 1
Service: 3
Ashley Rolbiecki
I'm genuinely confused. I've gotten Chili cheese fries many times. However, my daughter went to pick up our food and was told they could only give a side of cheese. I'll attach a picture of what we received, I obviously never would've paid for or ordered it. What's the deal? If I had any idea, I would've ordered something or somewhere else.
The girl who took our order did not have good customer service. I don’t know what her name is but she was tall, had brown hair in a ponytail, red/burgundy nails and shorts and her customer service skills were incredibly underwhelming. My sister was polite and said hi and asked “how are you” and she barely said anything while taking our orders. Didn’t even say “hi how are you back” didn’t ask if she wanted a receipt, she smiled but there was hardly any interaction. I understand that people have bad days and working fast food isn’t for the weak, but your job is customer service! Unless they’re a shitty rude customer, I would NEVER want my customers to feel judged or unwelcomed, so I don’t know if she’s never worked customer service before or if she just doesn’t care. We get our food and my sister’s corndog was cold, both of our gravy was lukewarm at best, my friend ordered a deluxe burger but only got pickles on it. Not a single apology. Just looked at it, said “okay” and walked away with it. I’m not one to make complaints but that was honestly ridiculous. I don’t think anyone there gives a shit but if anyone over there does, please coach your people on having better customer service. Do better.
Atmosphere: 2
Food: 2
Service: 1
worst dairy queen i’ve ever been to
Atmosphere: 1
Food: 1
Service: 1
0 all around. I came in yesterday with friends and ordered food and blizzards. The oreo blizzard we ordered came with a medium length brown hair mixed into it. I brought it up to the counter and was told they could have the same person remake it. I declined and asked for a refund which wasn’t given. Your employees need to wear hair nets or stop touching their hair when they work. It’s disgusting.
They don't have any of the normal discounts like 2 for $5 or the meal deal, and we waited for 15 minutes for 2 crappy cheeseburgers, and there was only one other group in here. Our bill was over $30 for two cheeseburgers and small ice creams.
Atmosphere: 2
Food: 1
Service: 1
I witnessed pony tail man with cut off t-shirt make my blizzard and the ice cream fell out, landed on blender counter, and he scooped that up and put it in my blizzard. I also waited 10 minutes to order one blizzard. What the heck
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Oreo
Fries were not cooked all the way.....my large cheese curds that was almost 10 dollars was maybe 10 curds.....sprite tasted horrible
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Chicken Strip Basket
We placed an order tonight and we are highly disappointed. We ordered a cheeseburger kids meal including the fries, drink and dilly bar treat. When opened, we discovered the meat was forgotten in the cheeseburger, no dilly bar; instead a coupon for a DG treat, and they forgot my drink. This is totally unacceptable. Prices are pretty high for a chain fast food restaurant.
Food: 1
Service: 1
We visited on 11-8-24 superb service and the food was delicious
Atmosphere: 5
Food: 5
Service: 5
Ordered Deluxe dbl cheeseburger. Very disappointed. Meat was dried out as if it had been sitting out on a counter all day, the meat was room temperature. Not even warm to the touch Of the back of my hand. Ate about 1/3rd. No flavor. The worst burger ever. Fries ok.
Atmosphere: 3
Food: 1
Service: 3
I'm genuinely confused. I've gotten Chili cheese fries many times. However, my daughter went to pick up our food and was told they could only give a side of cheese. I'll attach a picture of what we received, I obviously never would've paid for or ordered it. What's the deal? If I had any idea, I would've ordered something or somewhere else.
Restaurantji Recommends
Please note this Dairy Queen does NOT accept the Dairy Queen App deals.
There was a spider in my drink
Atmosphere: 1
Food: 3
Service: 1
Amazing service and staff. Always friendly. Definitely stop!
Atmosphere: 5
Food: 5
Service: 5
Food was cold and didn't even get the order right! Terrible! Never go Again! 3
0.00 worth of nasty cold food !
Atmosphere: 1
Food: 1
Service: 1
Clean. Helpful staff! Always great ice cream!
Atmosphere: 5
Food: 5
Service: 5
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