Little Caesars Pizza
940 Frontenac Dr, Winona
(507) 474-4679
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If you want good customer service, you won’t find it here. If you want a quick pizza, you won’t find that here either. If you want $5 pizza.. you’re better off making it yourself. To be fair, I haven’t been to a Little Caesar’s in a while, but last I knew the concept of “hot and ready” meant you ordered and it was.. ready. We ordered and the 13 year old behind the counter got our order wrong, likely because they were wearing headphones and not paying attention. The “manager” looked like they were picked out of the garbage and given a badge. Getting a refund was fairly easy but only because I don’t think any of them take their job seriously. Afterwards we could hear them in the back arguing, the 13 year old placing blame on us. Took about 20 minutes to get two pizzas. Pizza itself was typical for Little Caesars. You don’t go there because you love yourself and you certainly don’t go there expecting anything above mediocre.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Italian Cheese Bread
Very disappointed in the fact that when placing my order I asked twice if they knew what I wanted I ordered a square pizza not the pizza I received. Due to the fact that we have children we fed the children. Also another thing that is aggravating is the person taking my order sneezed all over the box while handling it. I understand things happen but facing away from the food would be better next time. I usually never have issues with the food or workers tonight was not their night
Former Little Caesars as well as Domino's employee here. I worked in pizza for about 6 years in total. I understand when there is a rush that things are stressful. I can entirely relate to being stressed out under a major rush in these conditions. It's something I empathize with and typically would not leave a review on.
But this store did not have a drive-thru, does not deal and delivery, had only one order in the online order shelf, and the phones never rang once while we were there. In general there was no reason for the store to be rushing The Way they were. The manager was very obviously upset the moment we walked in the door. She gave my friend and I the "geeze another customer making things harder" look. I fully understand this feeling when things are crazy.
But this store had literally no traffic going on so there was no reason for this treatment. I did tip. I did say thank you. We never complained or made any noise while we were in the store. We kept quiet and simply observed and took our food and left.
I simply wanted to say that it brings me sadness to leave this review on fellow Pizza people, but if you aren't in a major Rush then you have to curb the way you come across at the counter. We did nothing wrong by entering the store. We were made to feel as though we were the problem simply by existing.
Normally if there's a crazy rush or if it's a few minutes close to closing, I don't bother a business because I understand what it's like to be on the other side of the counter.
I cannot understand the way we were treated today. My friend and I took great time to think about this before leaving this review. We analyzed it and we cannot see any reason why the store was rushing so hard for zero customers. We shouldn't have been treated that way.
Atmosphere: 2
Food: 5
Service: 2
We’ve ordered from little Caesar’s a fair amount these last couple years. The last three times ever gone they’ve messed up our orders but we didn’t have time to wait around for new food or argue about paying for the new food. We’re trying one last time and placing a phone order again so hopefully it goes well
Atmosphere: 4
Food: 4
Service: 2
Fast, easy, and delicious every time. Even when they’re super busy they’re pushing pizza out with smiles.
Vegetarian options: Cheese bread, crazy bread, veggie pizza, cheesy pizza cupcakes
Food: 5
It's fast food pizza. No one is reading this review for brand new information - you know what you're getting into with little Caesar's. This is not a 4 star review of all pizza it's a little Caesars sliding scale. This location has always been predictably decent.
Good pizza
Atmosphere: 5
Food: 5
Service: 5
I only like when the pizzas are actually hot and ready not cold and ready! But good when hot a d fresh!
Atmosphere: 5
Food: 5
Service: 5
Very disappointed when calling about an incorrect order! They treated me poorly and were rude! It was not only the employee but also the manager! People skills are definitely lacking! I've been a repeat customer since they opened and felt they could care less about my concern! No apology and nothing was done to correct the problem!!!
Food: 3
Service: 1
We got three pepperoni thin crust pizzas. Got them in the past and they were wonderful. This time they were very bad. They were barely cut and the sauce and cheese didn't even go to the edge. So we had a lot of crusty edges. Don't know if I would go back. Very disappointed ?
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Extra Mostest Bestest Pepperoni Pizza
Restaurantji Recommends
Very disappointed when calling about an incorrect order! They treated me poorly and were rude! It was not only the employee but also the manager! People skills are definitely lacking! I've been a repeat customer since they opened and felt they could care less about my concern! No apology and nothing was done to correct the problem!!!
Food: 3
Service: 1
For the price you pay for a hot n ready pizza I would say it is an amazing deal! The pizza is nothing amazing but for how cheap it is and how much you get it’s well worth it. Not to mention the service whenever I have been here has also been very good and fast. Not once have I ever ordered ahead and I’m still normally in and out within 5-10 mins!
Atmosphere: 5
Food: 4
Service: 5
Got the wings. Loved it. Both the Garlic Parmesan and the Buffalo were good.
Atmosphere: 5
Food: 5
Service: 5
EXTREMELY SLOW. If you need a reason to waste your life, Little Caesars will happily rob you of all your time since apparently it takes 1 hour to bake a
Atmosphere: 1
Food: 2
Service: 1
Burnt, thin,
Atmosphere: 1
Food: 1
Service: 1
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