Domino's Pizza

14764 Clayton Rd, Ballwin
(636) 391-6304

Recent Reviews

Nea Hildebolt

Ordered on the app 2 pizzas and garlic dipping sauce. 1 pizza was completely wrong and no dipping sauces at all. Ordered garlic crust and well done and got neither. They offered to redeliver or credit and I chose redelivery. We’ll see if it is right this time. I never leave reviews but we’ve ordered from this location several times and I’d say 80% of the time the order is wrong. It’s funny because the app sends a notification that the order is being double checked but clearly this isn’t happening. We’ll choose another location from now on. I’ve hit my limit with this one.

Food: 2

SH H

I ordered a couple of pizzas for pick up on Friday night using the app. When I arrived, they were running over 45 minutes late on orders. The employees were cursing at each other. The person running the cash register shushed me when I tried to ask about our order, and no one was at all nice or apologetic. Their food just not that great for this kind of service. We won’t be back.

Atmosphere: 1

Food: 2

Service: 1

Amber Pickett

Consistently mess up our order, wrong items, hour long delivery when 35 minutes is promised, never apologize for the mistakes, we’ve been HUNG UP ON when calling for a refund or to have the correct pizza delivered, this location is absolutely awful.

Shruthi Sepuri

Our experience with the Domino's Pizza Manager was simply exceptional. They crafted an amazing thin-crust pizza for our take-away order, generously adding extra toppings that elevated its flavor. What truly impressed us was their thoughtful gesture of gifting us a free large totes.Throughout our interaction, the manager's assistance was excellent. They were not only helpful but also displayed genuine kindness, which added a personal touch to our visit. This level of customer service is truly commendable.In summary, the Domino's Pizza Manager made our dining experience memorable with their culinary expertise, generosity, and genuine kindness. We left with a delicious pizza and a lasting impression of exceptional service. Highly recommended!

Teja Sree

The Domino's Pizza Manager exceeded our expectations in every way. They prepared an incredible thin-crust pizza for our take-away order with extra toppings that were simply amazing. What truly impressed us was their generosity in gifting us a free large totes.Furthermore, the manager's excellent assistance, helpfulness, and genuine kindness made our experience truly special. We left with not only a delicious pizza but also a strong appreciation for their exceptional service. Highly recommended!

Danielle Moore

Nice employees, store was clean and they were busy making more pizzas & not on their phones (like most pizza places I've been to before)

Kevin Marler

Hey Larry stiffelman aren't you the guy that went in and lost his mind over a sandwich, you say they kicked you out for no reason, first they offered to refund it and had your food which was still good and hot you refused basically demanded during a dinner rush that they empty the ovens and make your sandwich and when they told you it would be 45 minutes you flipped out and started throwing punches at the glass over their make table and tried to rip the door handle off screaming like a small child and then they kicked you out because you were being violent, abusive and belligerent

Vikas D.

This has been our go to Pizza place, however, recently, too many occurances of mean creeping into veggie pizzas. We usually ignore small issues, but Today's pacific veggie had 2 big pieces of peperoni.. threw that slice away, but kept finding many smaller pieces of meat. Had to throw the whole thing.

MultiBlock22

Tried to use my pizza profile points for a free pizza late last night. Order went through online about 20 minutes before they were supposed to close.Ten minutes later the order was canceled. Got a voicemail from the store manager, saying he had shut down the ovens for the night about ten minutes before l called.Okay. It’s business. I understand.He said to give the store a call, that he had added a credit to my account for a free pizza - just call them when l wanted it.Well that SOUNDED easy. I called this afternoon… talked to a lady for about four minutes before finding out that she works for Domino’s and NOT the location. She said she would transfer me to the store.After over 20 minutes of the phone ringing, l gave up and hung up.I can’t order my free pizza online since my points for it are gone. I can’t order it from my local Domino’s since they won’t even pick up their phone.It shouldn’t take an hour to order a pizza. I’ll get one somewhere else.

Raymond Dressler

Very fast, efficient, and both of the pizzas and the chicken were great!!

Mohammad Ali Nabeel

This is one of worst dominoes store, I am never ordering from this store again. I firmly believe that the crew there does not make food with quality if you don't tip them what they want. I would suggest go to pizza hut. Food is usually uncooked.

Steve

Worst Domino's experience ever! Horrible, disrespectful customer service! Won’t ever order from any Domino's again because of this location’s rude staff.

Kyle Blatchford

Mike helped me with the issue with my order- Fast service time- Definitely would recommend to anyone!

Anthony Rhodes

This Domino's is the best ever! Dwight is the best delivery driver I've ever had!

Matt Keune

Probably worst pizza delivery experience of my life. We give this location alot of businness. Ordered some pizzas and sodas and stuff for a group of kids at my house. Decided to call the store to check on our order after waiting 1 hour after app indicated they had checked the order for completion. No answer. Called a few more times , no answer. So i drove to the store and asked what was going on, i could tell they were slammed but you still have to answer the phones. Dont ignore the phone, esp after you took my money, delivery charge and tip. Workers gave me nothing but excuses. The order was not at the store. So i went back home, the order had been delivered. No apologies no nothing. Super fail wont be ordered delivery from here ever again. Dominoes get it together! Answer your phone! Respect your regular customers!

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