My order was wrong, the food was mediocre at best. Will not be going back.
Food: 1
Service: 1
Invixious Nefarious
Staff/cooks are friendly, attentive, and just plain great people. While the food tasted really, really good (IT DOES), I feel I should have received a little more protein, and just a little bit less of the vegetables.
I get it, they are trying to keep costs down. But I don't think that the supply-chain issues that existed at the start of the pandemic are an issue, any more, and suppliers need to start easing back on how much they are gouging the businesses, which pass the buck on to the customer.
I'm off the soapbox. The food is great, the staff are great. If you like really good Chinese food, you will not be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Jack Rea
HOT BRAISED CHICKEN!!!!
Atmosphere: 5
Food: 5
Service: 5
Cody Meyer-Nichols
Dependable good overall chinese food. I like they're general tso, crab ragoon, and fried rice. They are good even during a rush
Erin Kuster
Love this place! I have never had a bad experience! I want to have them bring back the old egg rolls!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: L--Boneless Hot Braised Chicken, Crab Rangoon, Sesame Chicken
Jason Smith
Very hard to find good rice due to dietary restrictions, it was good
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Orange Chicken
Sharon S
REFUND/REPLACEMENT REQUESTED
I appreciate your reply. Hunan Express. Yes, any credit for future use or even a redelivery of another menu item of equal value would be fine. I am attaching another picture that represents what the tofu I usually receive looks like from other area Chinese restaurants. Thank you
I have ordered tofu from multiple Chinese restaurants and never was it like what I received tonight. The tofu was in a gravy-like brown sauce. I first found it odd that it was packaged in a container used for liquid items rather than a bowl or usual entree container. That was because it was swimming in gravy. Additionally, that gravy sauce was so salty that alone made it unedible. I don't know what kind of recipe was used or if the cook was a new employee, but this was unacceptable. I have ordered from this location in the past and been pleased. Not for this order. I feel a credit to use on a future item would be an acceptable resolution to this issue. I look forward to your reply. Thank you
Timothy Kerr
Great food at a great price. Friendly folks. Highly recommend for carry out.
Atmosphere: 4
Food: 5
Service: 5
Andrew
The small amount of chicken that I received was disgusting and had almost no flavor the order was mostly celery and I've never seen any Chinese restaurant add celery to hunan chciken
Atmosphere: 2
Food: 1
Service: 3
Eric T
The biggest plus this place has over all the American style Chinese places I've been to in STL is that they sell Springfield Style Cashew Chicken. They don't display this anywhere on their website or menu, but it is listed as "Fried Cashew Chicken" (as opposed to the unfried chicken with cashews and veggies typically served in STL). Order comes with the fried chicken, side of the gravy, rice and cashews. It is missing the chopped green onion, but easy enough to add that at home. Not quite up to par to the abundance of Chinese restaurants in Springfield, MO. But it gets the job done. So far every other dish we've tried has been good as well.
My family has been eating here or getting take out for 15 years and they are the best Chinese food in our area!!! Highly recommend the hot braised chicken and supporting a small local business!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Braised Chicken, Crab Rangoon, Special, Orange Chicken
Zach Betzler
Love this place been coming here for years unfortunately we ordered takeout tonight and the crab rangoon are half the size they used to be, so unfortunate :(
Bonita Phelps
The food here is wonderful. We're working our way through the menu, and everything is very tasty. Something for everyone from vegetarians to meat lovers, and they also deliver. This is our go to place!!!!?
Atmosphere: 5
Food: 5
Service: 5
Aaron Kane
Very delicious and well priced good. Friendly service and they never mess up. Definitely go here, I recommend the dinner
Atmosphere: 4
Food: 5
Service: 5
steve rupprecht
We prefer this type of Chinese food. It's hard to find the Hunan style in this area since our favorite restaurant closed down.It's a great place for carry out but probably wouldn't eat there. The place is designed as a carryout restaurant that also has a few tables.I would rate the food as very good but not excellent. However given our limited Hunan choices it's the best that I have found in West County.They are excellent at doing specials such as hold this ingredient or add additional of another ingredient. We have never gotten the wrong meal. What we order is what we get.
Parking: Located in a strip mall. Plenty of parking spots right up front.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Egg Roll 1, Fried or Steamed Pot Stickers, Special
My order was wrong, the food was mediocre at best. Will not be going back.
Food: 1
Service: 1
Staff/cooks are friendly, attentive, and just plain great people. While the food tasted really, really good (IT DOES), I feel I should have received a little more protein, and just a little bit less of the vegetables.
I get it, they are trying to keep costs down. But I don't think that the supply-chain issues that existed at the start of the pandemic are an issue, any more, and suppliers need to start easing back on how much they are gouging the businesses, which pass the buck on to the customer.
I'm off the soapbox. The food is great, the staff are great. If you like really good Chinese food, you will not be disappointed.
Atmosphere: 5
Food: 5
Service: 5
HOT BRAISED CHICKEN!!!!
Atmosphere: 5
Food: 5
Service: 5
Dependable good overall chinese food. I like they're general tso, crab ragoon, and fried rice. They are good even during a rush
Love this place! I have never had a bad experience! I want to have them bring back the old egg rolls!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: L--Boneless Hot Braised Chicken, Crab Rangoon, Sesame Chicken
Very hard to find good rice due to dietary restrictions, it was good
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Orange Chicken
REFUND/REPLACEMENT REQUESTED
I appreciate your reply. Hunan Express.
Yes, any credit for future use or even a redelivery of another menu item of equal value would be fine.
I am attaching another picture that represents what the tofu I usually receive looks like from other area Chinese restaurants.
Thank you
I have ordered tofu from multiple Chinese restaurants and never was it like what I received tonight.
The tofu was in a gravy-like brown sauce. I first found it odd that it was packaged in a container used for liquid items rather than a bowl or usual entree container. That was because it was swimming in gravy.
Additionally, that gravy sauce was so salty that alone made it unedible.
I don't know what kind of recipe was used or if the cook was a new employee, but this was unacceptable.
I have ordered from this location in the past and been pleased. Not for this order.
I feel a credit to use on a future item would be an acceptable resolution to this issue.
I look forward to your reply.
Thank you
Great food at a great price. Friendly folks. Highly recommend for carry out.
Atmosphere: 4
Food: 5
Service: 5
The small amount of chicken that I received was disgusting and had almost no flavor the order was mostly celery and I've never seen any Chinese restaurant add celery to hunan chciken
Atmosphere: 2
Food: 1
Service: 3
The biggest plus this place has over all the American style Chinese places I've been to in STL is that they sell Springfield Style Cashew Chicken. They don't display this anywhere on their website or menu, but it is listed as "Fried Cashew Chicken" (as opposed to the unfried chicken with cashews and veggies typically served in STL). Order comes with the fried chicken, side of the gravy, rice and cashews. It is missing the chopped green onion, but easy enough to add that at home. Not quite up to par to the abundance of Chinese restaurants in Springfield, MO. But it gets the job done. So far every other dish we've tried has been good as well.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Crab Rangoon
Restaurantji Recommends
My family has been eating here or getting take out for 15 years and they are the best Chinese food in our area!!! Highly recommend the hot braised chicken and supporting a small local business!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Braised Chicken, Crab Rangoon, Special, Orange Chicken
Love this place been coming here for years unfortunately we ordered takeout tonight and the crab rangoon are half the size they used to be, so unfortunate :(
The food here is wonderful. We're working our way through the menu, and everything is very tasty. Something for everyone from vegetarians to meat lovers, and they also deliver. This is our go to place!!!!?
Atmosphere: 5
Food: 5
Service: 5
Very delicious and well priced good. Friendly service and they never mess up. Definitely go here, I recommend the dinner
Atmosphere: 4
Food: 5
Service: 5
We prefer this type of Chinese food. It's hard to find the Hunan style in this area since our favorite restaurant closed down.It's a great place for carry out but probably wouldn't eat there. The place is designed as a carryout restaurant that also has a few tables.I would rate the food as very good but not excellent. However given our limited Hunan choices it's the best that I have found in West County.They are excellent at doing specials such as hold this ingredient or add additional of another ingredient. We have never gotten the wrong meal. What we order is what we get.
Parking: Located in a strip mall. Plenty of parking spots right up front.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Egg Roll 1, Fried or Steamed Pot Stickers, Special
Loading...